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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user brooklynh30
Michigan
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Love having help when shopping in store! Workers are always friendly and approachable.

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brooklyn,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user annabelm15
Texas
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Soft, comfortable, supportive and stylish materials. Never had a bad experience. Best athletic clothing subscription ive ever participated in.

Date of experience: July 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Annabel,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle

Thumbnail of user joj278
New Jersey
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Delivery was very slower than other online merchants. And I got charged the membership fee without authorization.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonah,

We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user allegrat3
Hawaii
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Fabletics always has new styles available so my wardrobe never gets bored. Love all the holiday colors and outfits that keep launching.

Tip for consumers:
Check sizing reviews before ordering

Products used:
Sports bra, leggings, joggers, hoodie

Service
Value
Shipping
Returns
Quality

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allegra,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user christyw191
Kentucky
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Great experience, however when I try to participate in Black friday deals my sizes or items are sold out

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christy,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user melissat1409
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

They only offer you discounts on the first vip order, then after that everything is expensive

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Melissa,

Thank you for bringing this to our attention. Your feedback about the prices we offer will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user pablos147
New Jersey
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Conned into signing up for "membership"

Says it all. And the product t was not good

Date of experience: April 5, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Pablo,

Thank you for bringing this to our attention. Your feedback about the membership and the products you got from us will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user debrag175
Indiana
2 reviews
0 helpful votes
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February 17th, 2019
Verified purchase

Easy ordering, great selection, many sizes available and ship quickly.
Plus new styles come out monthly too,

Date of experience: February 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Debra,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user nicoler1174
New York
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Any item I have purchased from fabletics has been ruined within 3 months of purchase. The quality is horrible

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

We are sorry to hear if you are unhappy with the quality of our products. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user lindat44
Colorado
1 review
9 helpful votes
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January 12th, 2015

Worst company ever! Took a recurring fee out of my bank account every month for $49.00. Will shop at Lulu from now on. Done!

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2015

Thumbnail of user chanellec64
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Most of the bottoms roll down which is annoying but overall its ok.

Date of experience: January 1, 2023

Thumbnail of user phillipf152
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Clothes were great. All quality and what they said or described.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Phillip,

Thank you for sharing your wonderful experience with our products and the website. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user kamariap
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I always get good things in a timely fashion. Versatile fashions and well made items

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kamaria,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user dianak143
Florida
1 review
0 helpful votes
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February 5th, 2020
Verified purchase

I have always enjoyed shopping on this website. Pictures are true to color which makes my choosing a pair of bottoms easy.

Date of experience: February 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Diana,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user angeld255
Washington
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Fit and quality are getting worst will not be buying anymore from the site

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angel,

We value the comments you made about the items that we have online. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user joycek560
Kansas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I am all in and wearing Fabletics almost every day.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joyce,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user caryng36
Connecticut
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Very good quality clothing. Nice selection. Timely delivery. Responsive to requests.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caryn,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user danar338
Iowa
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Fabletics has made ordering and exchanging really convenient through their app. My husband now orders from them, too!

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dana,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Thumbnail of user christyh211
Michigan
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Not happy with purchase experience. Very annoying. Can't cancel. Don't want anymore. Hard to navigate site.

Tip for consumers:
Don’t do it

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: October 7, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christy,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user christinam932
Pennsylvania
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Super quick delivery! Adorable matching Mother/daughter workout outfits arrived almost immediately after I placed the order.

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christina,

Thank you for giving us positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user stevenr1543
District of Columbia
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Great, exceeded expectations... super satisfied and happy... will continue to come back for more merchandise!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steven,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user patriciap2477
Colorado
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Search feature/filters could be improved. Many times difficult to scroll through images on my phone.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user maritc6
California
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

Smooth and easy shopping experience
Very helpful sales person

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Marit,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with the services we offer! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user richardg3086
New Mexico
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Tariff Tax is ridiculous
I will not renew my membership

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Richard,

Thank you for sharing your experience with the tariff tax and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user mengxint
GB
1 review
30 helpful votes
  • Send Message
May 10th, 2016

Is anyone know how to remove credit card information fro Fabletics? Just in case it will charge again without any permission.

Date of experience: May 10, 2016

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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