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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user betsym162
Vermont
2 reviews
0 helpful votes
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May 30th, 2022
Verified purchase

Live everything i have ever purchased! Cute stuff - made very well - and the pricing is just "Fabulous"!

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Betsy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user johna466
Texas
1 review
11 helpful votes
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February 19th, 2016

Fabletics is shameful. Burying a $50 recurring monthly charge somewhere in small print? Wow. So much for quality and ethics.

Date of experience: February 19, 2016

Thumbnail of user joshg409
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Difficult to cancel
Awkward purchasing system
Regret signing up

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Josh,

It is with great regret that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user gilberta100
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Perfect fit and satisfied with my purchase. Will be buying more very soon

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Gilbert,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user sandil26
Ohio
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I love all of the products I've ordered from Fabletics. Their clothes are true to size and work great for workouts or casual wear.

Date of experience: October 1, 2019

Thumbnail of user morgang49
California
1 review
1 helpful vote
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October 4th, 2019
Verified purchase

The sad truth is I can go to Walmart and spend only $12 for better fitting leggings that last me years.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Morgan,

We’re sorry your item was not what you expected. This is not how we do business in Fabletics. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via private message within 48 hours.

Best,
Ivy

Thumbnail of user allyssam7
Washington
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Always great products and customer service. I see the value in my VIP membership.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Allyssa,

We are glad that everything worked out for you. We here at Fabletics do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.

Best,
Allison

Thumbnail of user jasonc2499
Pennsylvania
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Products are great. Shipping takes a little longer than I would like.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jason,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the shipping timeframe. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user garyc1994
Colorado
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Nice stuff, but too expensive; especially with the membership fee.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Gary,

We value the comments you made about the offers we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user tammyk179
Maryland
1 review
0 helpful votes
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October 7th, 2019
Verified purchase

High quality, unique clothes for both working out and lounging at a great value. Always get compliments on the items I've purchased!

Date of experience: October 4, 2019

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Tammy,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Fabletics. Hope you have a FABulous day!

XO,
Chad

Thumbnail of user niccoleh
Wyoming
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

Love the price point & versatility of each item. Customer service was awesome and i look forward to shopping more.

Date of experience: July 1, 2019

Thumbnail of user melaniew111
Illinois
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

Very nice products great speedy delivery always a treat to receive my new stuff from Fabletics. I highly recommend

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Melanie,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user erinr447
Illinois
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love Fabletics clothes, and their return policy has been great, but my god, quit sending me emails every single day!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Erin,

Thank you for providing feedback regarding the emails that you received! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user brianm3048
New York
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Ive had multiple deliveries run late. I have also been unable to purchase an item with a monthly credit because somehow it didn't qualify

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brian,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the delivery of your package and member credit usage. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user ambard5
Florida
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Started this membership finding really cute workout outfits that stood out. Now its just a slight twist of the usual

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ambar,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jacobp267
New York
1 review
1 helpful vote
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October 27th, 2021

I ordered it super late Thursday evening almost at 12. Said 2-4 days to be shipped and showed up Saturday very impressed with shipping time

Service
Value
Shipping
Returns
Quality

Date of experience: October 27, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacob,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.

Best,
Nelle

Thumbnail of user franciennak
Arizona
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Always receive product in very good condition, and as stated when I check out!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Francienna,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user anas711
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fabletics is beautiful, high quality, easy to get and fair priced.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ana,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user joeyg133
Texas
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

It was really awesome glad I have good cloths that fit

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Joey,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user dand1381
Utah
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Products are well-made and customer service is great.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Dan,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user danieln1214
California
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

The clothes fit as advertised and look great! I have no complaints.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Daniel,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user tenesham6
Minnesota
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I love fabletics they are the cutest high quality most affordable brand.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Tenesha,

It is our desire to keep you satisfied with our quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user kelseyt100
Alabama
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I love all the products from Fabletics! Great quality and material!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kelsey,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user rendyo2
California
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

I wish there were more availability of the products.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Rendy,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with product availability. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user kennethb1660
Washington
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Best shorts and jogger ever. Would definitely buy more when ready

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kenneth,

It is our desire to keep you satisfied with our great products. You are our inspiration for doing our best. Thank you and remember, we value you! Hope to hear more from you in the future!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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