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Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
Shipping is consistently bad. It has taken anywhere from 4 to 9 weeks to receive my purchases.
Date of experience: December 4, 2022
I don't like how the leggings fit, so I am getting a refund and cancelling my subscription.
Date of experience: December 8, 2021
Hello Tara,
We're sorry to know that you are dissatisfied with your leggings' fit. We will be contacting you within 24-48 hours to help you further.
Best,
Bella
Like the way they fit for the plus size women. Lots of room and look great on.
Date of experience: March 1, 2020
Hello Ada,
Great! We appreciate you writing positive feedback! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
Clothing is good quality but shipping speed is way slow and the website could be much better.
Date of experience: May 26, 2022
Hello Loti,
Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Everything I have ordered has fit true to size. I absolutely love the fabrics, colors and styles!
Date of experience: December 9, 2021
Hello Jeaneil,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Love the site, never have any issues. Easy to navigate, check out is super easy. User friendly.
Date of experience: November 4, 2022
Hello Jennifer,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I haven't had any issues with Fabletics! The quality and beauty of their products are the best!
Date of experience: October 3, 2022
Hello Glynnease,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Love everything I have gotten so far. All of the shorts feel great. Shirts are great too.
Date of experience: June 1, 2022
Hello Kevin,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best product! Have a great day!
Best,
Renz
I ordered these cute, soft blue biker shorts with a matching sports bra and I loved it!
Date of experience: June 1, 2022
Hello Kaitlyn,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
The website is user friendly. Have my sizes and fits well and good quality with best prices.
Date of experience: October 4, 2022
Hi Sheila,
We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!
Best,
Tina
Very pleased with my purchase, fits great and always love the feel of the material Fabletics uses.
Date of experience: June 4, 2022
Hi Jennifer,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina
The site is super clunky and junky. I always have issues viewing items and managing my cart.
Date of experience: February 11, 2022
Hello Beth,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our website. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I placed a one time order and they have charged my card every month for a membership.
Date of experience: August 1, 2022
Hello Carter,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Hated the colors I chose… which is my fault… but sucks because I won't be wearing them.
Date of experience: August 1, 2022
Hello Jake,
Thank you for taking the time to leave a review. Your feedback about our style is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Shopping was fun and easy. I got great deals. Shipping was fine for Canada, not too long.
Date of experience: August 3, 2022
Hello Martine,
Thank you for leaving great feedback. It makes us happy to know that you are satisfied with the shopping experience and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
I sent items back to be exchanged weeks ago and still have not received the new items.
Date of experience: February 18, 2022
Hello Lucas,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have not yet received your exchange item. We’ll be sending you a private message right now. Thanks!
Best,
Clark
Terrible. The email created a false illusion that there is an additional sale going on the site.
Date of experience: December 1, 2022
Hello Agung,
Thank you for your review. To address your concerns about the emails we sent, our Member Services Team will get in touch with you right away.
Best,
Renz
I love the clothes, but I've been waiting for about a month for my most recent order.
Date of experience: September 1, 2021
Hello AJ,
We are sorry to hear if you are still waiting for your order. We will contact you within 48 hours for further assistance.
Best,
Nelle
These are the best leggings I have ever purchased. They are super stretchy and hug your curves.
Date of experience: November 4, 2020
Hello Alexia,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
I, like many of my plus size girlies, was super excited to receive the long awaited Yitty wear, especially because the TikToks made it. Look. Good. Lizzo also holds a special place in my heart. So I signed up, knowing and ready for the extra expense it would take to be a VIP in the months to come. The clothes were, to say the least, FAN. TAS. TIC. Period. I was shook. I hurriedly went on my phone and ordered more, unaware that I used a different email (my phone just logs into everything for me) and that this would cost me everything. I got home, too excited, and went to see what else Fabletics had to offer. I have a new job, and am making more money, so I had cash to burn. I saw some athletic-wear that I liked and order it as well. Then the next morning rolled around and I come to find that the order, over $300 bucks btw for a new VIP, was cancelled! To my dismay, they had blocked my account! I went to work sad and checked my account on my phone and tried to contact fabletics through the text. I came to learn of the mistake I made and wanted to correct it, as I really just wanted to buy more clothes from them, I didn't really care about the deals. But the customer rep blocked me too! I started to freak out. I wasn't a bad person, I really did mess up. It consumed my day, until I could steal a chance during lunch to call and see what could be done. The nice lady had a thick accent on the phone, but she was patient with me. She said it went to higher ups and they had it all under control and to call back in 48 hrs if it didn't clear. Guess what? It didn't clear. SO I called again after 50ish hours had passed, I was hung up on after explaining my dilemma, I called one last time and was assured just to wait through the weekend till Tuesday and call then if nothing had happened. And Guess what? Nothing. That's right. I am the perfect customer, I want to hand off my money to them and be on my merry way, looking super stylish. I was ready to be loyal and to go crazy. I really just don't want to keep calling, because I am tired at this point. The clothes are pretty great for plus size, but they kind of suck if you have any issues. SO BE WARNED.
Tip for consumers:
Legit just dont use it period if you dont want to be on the phone
Products used:
Yitty bras, all of them
Date of experience: October 5, 2022
Hello Ross,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Unfortunately Fabletics is in US dollars, I live in Canada and the exchange rate makes it difficult to make a puchase!
Date of experience: August 1, 2022
Hello Noelle,
Thanks for sending your review! Your feedback about the exchange rate is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
DO NOT BUY ANYTHING HERE. This site is basically a scam for 50 dollars. You might not even be able to desubscribe since they only do it by phone.
Tip for consumers:
DON'T USE IT.
Date of experience: February 15, 2015
I ordered from Fabletics to take advantage of their 2 for $24 leggings deal. I placed the order and the screen never changed... no "thank you, your order has been placed," no confirmation number, NOTHING, and their gimmicky little offer timer continued to tick down as if I hadn't placed an order. So, I clicked place order again. My card was immediately charged twice. I attempted to pull up my orders from the link at the bottom of the screen to cancel one of the orders... nothing was there. There is no email address available, so I had to call in with my issue. I was thinking with Kate Hudson as the face of the brand, there would be a certain level of customer service... I was WRONG. The first associate hung up on me after I informed her that I ws recording the call for my records. The second tried to convince me that I should accept the charges because I should have been charged full price and could only take advantage of the VIP advertised price on my second order ( AN OUTRIGHT LIE). He also claimed that he couldn't see my order so there was nothing he could do. I offered to send a screen shot of the duplicate charges posted at the exact same time. He talked over me and kept going in circles about the membership fee which wasn't even my issue. He then asked me for time and date of my order. I gave him that, then he asked for my full credit card number. Big NOPE to that. Finally on my third call, I got another young man whom I also warned that I was recording the call. After he attempted to give me the same spiel the other guy did, I told him I would send him a screen shot of the duplicate charges but I also threatened to upload them online and contact the district attorney's office about this scam. He finally removed the charges. He then claimed that my use of a debit card rather than a major credit card was the cause of the mixup. BULL! I sop online all the time. This was by far the WORST EXPERIENCE EVER!
Date of experience: April 27, 2020
Hello Christian,
Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Good quality clothing, Great service, Amazing value for your money, Im loving my experience with Fabletics.
Tip for consumers:
Shop away
Products used:
Leggings, sweatpants, sweatshirts. I have them in every color.
Date of experience: August 1, 2022
Hello Daisy,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I used to think I couldn't afford Fabletics and now I watch for the amazing sales. I LOVE the way everything fits and live in the shots and pants!
Date of experience: December 4, 2022
Hello Dana,
Thank you so much for loving our brand! We are glad you are enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello John,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth