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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user marias724
Georgia
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

Tried for three months to get a refund for merchandise that was acknowledged as being received.

Date of experience: January 1, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Maria,

We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Ivy

Thumbnail of user beatrixh3
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything I ordered so far is fitting amazing. I pretty much have every color of leggings.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Beatrix,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user cynthiam2075
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have been a Fabletics customer for many years. Great quality and the styles I like.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

We're so glad that everything worked out for you. We here at Fableticstry do our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.

Best,
Allison

Thumbnail of user bb604
Minnesota
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

T shirts are super think cheap cotton, underwear are fading and so not fit as advertised

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kahlil,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jessicas2519
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I prefer to purchase outfits, but I don't really ever find bras that provide full support.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

We appreciate your feedback on the fit of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user judym1428
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The web site is not that great until you've used it enough to figure it out

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Judy,

Thank you for sharing your feedback regarding the website! We always like to know what our members are thinking so we know where to improve.  A representative from our Member Services Team will be contacting you immediately.

Best,
Kim

Thumbnail of user nickg835
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Love the product! The shipping just takes too long in my opinion. I live is wisconsin.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nick,

Thank you for sharing your experience with our items and the shipping period. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user anthonym2347
Ohio
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Evidently this clothing vendor this they are a Milan high fashion house! I suspect otherwise…

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user estelab19
Florida
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

It's a excellent opportunity to get good pieces of clothing, at a practical and fast way.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Estela,

We are happy to know that you are satisfied with our service. Have a fabulous day!

Best,
Jane

Thumbnail of user maryf2402
Pennsylvania
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

You can't find a better workout pant than Fabletics. The quality is amazing. Fit is perfect.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jenniferh3454
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Purchased from the men's section for my son. He likes the colour and fit, thank you.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user vickip285
Alabama
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

Not at all clear about a $50 a month fee, even if you dont purchase anything.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vicki,

Your feedback about the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user dawnc433
New Jersey
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

Bridgewater is a great store. The staff is super helpful and they really know they're stuff

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dawn,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user cindyp738
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I was supposed to receive them over a week and a half ago. Still waiting…

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

Thank you for sharing your experience with your order. We value your opinion and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you right away to assist you.

Best,
Mary

Thumbnail of user annetteb560
Maine
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Everything is see through and size is not consistent in anything. The quality has gone downhill

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Annette,

We regretfully note that we have received your comments regarding the items that we have. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user jesseh510
Missouri
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The shirts fit very well but the joggers do not. I've tried multiple sizes and types

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jesse,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user brendat352
Indiana
2 reviews
1 helpful vote
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December 4th, 2020
Verified purchase

These leggings stay in place. I don't have to go through my day pulling these up.

Date of experience: December 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brenda,

We're happy to know that you love shopping with us! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Thumbnail of user jennah175
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Clothes often don't look as pictured on the site. Annoying that you can't skip on mobile.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenna,

Thanks for sending your review! Your feedback about our product quality and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user catrinad23
Texas
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I wear fabletics everywhere. I love how it fits my curves while still keeping with trends.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catrina,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user beverlya328
Virginia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

What a great buy and they look/feel wonderful! I love the sales. The quality is outstanding!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beverly,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

Thumbnail of user chrissyl32
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I'm a curvy girl and I am very happy with each style and how they fit

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chrissy,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user terryk53
Texas
1 review
4 helpful votes
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August 4th, 2016

I got signed up for a monthly membership I did not want and charged $50/ month

Date of experience: August 4, 2016

Thumbnail of user caitlink83
Washington
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Mother/daughter matching outfits is always a win and this was a fun great way to match.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caitlin,

We're so glad that everything worked out for you. We here at Fabletics do our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.

Best,
Allison

Thumbnail of user davidm8134
Florida
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

Lot of running around no bother to any inconvenience comfortably " very movable for any comfort".

Date of experience: September 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user austins498
New York
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Annoying to have to skip every month. Makes me dislike what is an otherwise great product

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thanks for sending your review! Your feedback about our product sizing and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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