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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,491)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user lanab117
Canada
2 reviews
0 helpful votes
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December 11th, 2021
Verified purchase

All are very nice and comfortable. I love them so soft too and good quality

Date of experience: December 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lana,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user marcellai3
Pennsylvania
1 review
0 helpful votes
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August 16th, 2020
Verified purchase

Very happy with my purchase. Color in material is vibrant and the fit is comfortable.

Date of experience: August 16, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Marcella,

Wow! Glad to hear that you are happy with your purchase! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user nataliem802
Texas
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

I love Fabletics style and quality! The patterns are super cute and they fit well.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Natalie,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user susana1384
Tennessee
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Clothing is made out of durable fabric. Compression is great but doesn't hamper any movement

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user jackm1398
Michigan
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Said it was a 3 pack when i purchased and i only got 1 pair

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

Thank you for sharing your experience with the order you made. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ashleighm77
Canada
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Yet to receive a package and fabletics doesn't give refunds, signing up was a mistake

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashleigh,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your package. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user eloisas12
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great awesome experience. No issues with placing order or finding what I need or wanted.

Date of experience: June 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Eloisa,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user laurenb921
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy to order and skip if needed. Clothes fit extremely well and are great quality.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lauren,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user ellenz9
New Jersey
6 reviews
0 helpful votes
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June 5th, 2022
Verified purchase

It is hard when you order your correct size and the fit is always different.

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

We appreciate the feedback you shared regarding the sizes of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user debram1421
Texas
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Good quality & fit for me. Would order again if needed for my summer wear.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user lisat1899
Maryland
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I find the website very easy to navigate and see the products that are available.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user keokia
California
2 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

Very comfy and affordable. Would recommend to others and will be ordering in the future

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Keoki,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user raquelb125
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I skipped last month and was still charged and more this review isn't going thru

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raquel,

Thank you for writing a review! We value your feedback on the charge and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Thumbnail of user julief292
Massachusetts
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Site is easy to move through and navigate. Good representation of all shapes and sizes.

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Julie,

Glad to know that you're satisfied with our website! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!

Best,
Nelle

Thumbnail of user darlener158
Massachusetts
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Ordered items on 2/12/21 today is 3/1/21 and I still do not have the items.

Date of experience: March 1, 2021

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Darlene,

Thank you for writing a review! We are sorry to hear if you did not receive your order yet. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user leanneb116
Canada
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

They charge you every month $69.95 but never send you any product or a refund!

Date of experience: April 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leanne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the charge. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user jimm2315
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The seams rub your cheeks. They lose their shape. Don't hold your package in place.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for providing feedback about your experience with the product you purchased from us! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user angelc276
Illinois
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Clothing is great, shipping experience is the worst i have ever seen from any company

Date of experience: February 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angel,

Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user karenk2444
Curacao
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Everything i have bought thus far, from sports Bra to coat, have met my expectations.

Date of experience: March 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for your review. We are happy to know that you are satisfied with your purchase. Have a fabulous day!

Best,
Renz

Thumbnail of user danielc3437
Daniel D.
Illinois
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I have been given the runaround from both USPS and Fabletics regarding the whereabouts of my package which I never received.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user joya72
Virginia
2 reviews
7 helpful votes
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June 12th, 2019

They are not clear how this works and they charge 49.95 a month for a VIP membership. That is not clear how you redeem. BUYER BEWARE BIG TIME!

Date of experience: June 9, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Joy,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user katiez312
Illinois
1 review
0 helpful votes
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January 8th, 2020
Verified purchase

Love the fit of the leggings! Opted to not get a compression fit this time and I am very satisfied!

Date of experience: January 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Katie,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user oliwiac
GB
1 review
3 helpful votes
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June 8th, 2018

Awful customer service, order arrived late and one item was missing which I was not refunded for. NOT WORTH IT

Date of experience: June 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Oliwia,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

Best,
Ivy

Thumbnail of user aprilb616
Oklahoma
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I love Fabletics! Everyone in my life knows that Fab is my jam and my daily go to for clothing!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user trevork212
Canada
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

I ordered my package but I haven't yet received it.
This is really frustrating

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Trevor,

We value all feedback, so we appreciate you taking the time to tell us about your experience regarding our shipping. Right now, we'll send you a private message. Thanks!

Best,
Clark

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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