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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,600
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user vernonb118
Georgia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Material fits perfectly. Doesn't raise up conforms to my body material is incredibly soft

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vernon,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user beckyc271
Texas
2 reviews
0 helpful votes
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November 4th, 2021
Verified purchase

They are both very nice. The fit is great and they look really good.

Date of experience: November 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user heathern166
Iowa
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

I never got my refund of $49.95 for the monthly subscription I didn't want

Date of experience: September 4, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Heather,

We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user terissew
California
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Easy purchase, received earlier than anticipated. Item was as described. Fabletics makes it easy.

Date of experience: April 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terisse,

We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user lemong13
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I use the site via the mobile app. It loads slowly and crashes often.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lemon,

We are sorry to hear if you had a negative experience with our mobile app. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user emilyw626
Kentucky
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

The fit is fantastic and holds up great during high intensity workouts and running

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user ikneetd
California
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I love material. Quality is so good. I only use fabletics brand for workout

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ikneet,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user eliasc61
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything from the website to even the stores have always been a great experience

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elias,

Thank you for the great feedback! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day.

Best,
Lia

Thumbnail of user theresem118
New Jersey
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

My bathing suit fits beautifully. The ordering process was simple. Delivery was on time

Date of experience: July 4, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Therese,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best quality products and services to our members.

Best,
Mary

Thumbnail of user barbarac2501
Oregon
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was easy to order on line. I love the leggings and the bras.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

We are glad you are enjoying our products and the website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user crystalclearc
Texas
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Goes above and beyond to help you find combinations and leverage the best deals

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

We appreciate your review! We definitely promise awesome deals and you can surely expect more, soon!

Best,
Nelle

Thumbnail of user ar721
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love the material. Hate the monthly withdrawals. Not conducive. I will continue to purchase.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anne,

Thank you for taking the time to leave a review and your feedback about the monthly withdrawals is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user lawrencec623
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I ordered on May 1. It's May 19 and the clothes still haven't arrived.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lawrence,

Thank you for sharing your experience regarding the order that you have not received. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user crystalp369
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have been a member for a few years now and I'm absolutely obsessed.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

Thank you for your loyalty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user kimma2
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Always satisfied with my purchases. Sizes are accurate. Quality is great. Styles are current.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimm,

Thank you for your positive review and for sharing this with others. It was great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user charlenea50
Florida
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Got a new fall look looks good on feels good too and so comfortable

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Charlene,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user debh279
New York
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I never received my clothes, it was sent back to you? Where is it

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deb,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the package that you haven't received. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user domekah
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great purchase, quick, love the overall quality and the fact that it's size inclusive.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Domeka,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user betteb56
New Jersey
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The fabric was not "soft" and did not have an appealing "hand" to it.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bette,

Thanks for sending your review! Your feedback about our product quality and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user austynb1
Louisiana
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Doesn't fit and took to long to come in never got updates on delivery

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Austyn,

Thank you for providing feedback regarding the item that you received! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user denisel863
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Always happy with clothes I receive. Sometimes I'm off with choosing the right size.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Denise,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Thumbnail of user eviec28
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Excellent service—the website is great and the app is even better. I love fabletics

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Evie,

Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.

Best,
Mary

Thumbnail of user celiat25
Maryland
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

The product took too long and I feel the prices can be more affordable.

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Celia,

It is with great regret that we received your feedback regarding the prices of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user gordong190
Canada
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I was pleased that the parcel showed up earlier than the estimated delivery date.

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gordon,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our shipping.  

Best Regards,
Clark

Thumbnail of user lonniew256
Colorado
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Everything is always good the fit is amazing! So comfortable I just love fabletics!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Lonnie,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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