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Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I always a great experience in-store and online please keep up the great work
Date of experience: June 4, 2022
I need to size up my bottoms but besides that I love the quality!
Date of experience: August 1, 2022
Hello Claire,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I asked to cancel my subscription. But they took my $56 VIP reward token.
Date of experience: August 1, 2022
Hello Joshua,
Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Always a good clothing decision when buying clothes. Awful customer service but good products.
Date of experience: June 4, 2022
Hello Justin,
Thank you for your feedback on our service. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.
Best,
Clark
Love Fabletics! Been with them for 3 years, outfits hold up well. Made well.
Date of experience: September 1, 2022
Hello Gloria,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
Very happy with my purchase, love the choice of colors and type of fabric.
Date of experience: August 4, 2022
Hello Claudia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I would like to have easier access to skip a month from mobile site
Date of experience: August 1, 2022
Hello Jill,
Thank you for your review. For assistance with the skipping, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love everything that I have bought so far. Can't wait to buy more
Date of experience: February 11, 2022
Hello Jeanette,
We're glad that you are loving your purchases! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
I wrote a request to the customer service and didn't even get a respond
Date of experience: August 1, 2022
Hello Asi,
Thank you for sharing your experience with our Member Services Team. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Service was very helpful and had just what I was looking for. Great quality!
Date of experience: February 16, 2022
Hello Stacey,
Thank you for your review. We are happy to hear that you are happy with our service and quality. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
Very nice and helpful with an issue I had with my leggings. Thank you.
Date of experience: February 17, 2022
Hello Christine,
Thank you for your feedback! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!
Best,
Renz
I love this store! The people are great, and I always get attentive service!
Date of experience: August 9, 2022
Hello Liz,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
You had great deals which came with a lot of out of stock items.
Date of experience: May 1, 2020
Hello Kaitlin,
Thank you for writing a review! We're sorry if you find our selections limited. Your feedback is important, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The site makes it so difficult to cancel your membership! How do I cancel?!
Date of experience: December 20, 2021
Hello Antoniette,
We're sad to know you'd like to cancel your VIP, but we can help! Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Zeth
I love the low compression leggings with pockets. Those are all that I buy.
Date of experience: November 4, 2022
Hello Diana,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I love the perks of being a VIP! Great sale prices on the items I wear and the fabrics (Powerhold & Motion365) I love!
Date of experience: September 4, 2022
Hello Christina,
It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
The website will not let me skip months, so I am stuck in the subscription. Thx.
Date of experience: September 1, 2022
Hello Filip,
Thank you for your review. For assistance with your skipping concern, our Member Services Team will get in touch with you right away.
Best,
Renz
I am a frequent shopper at Fabletics. The staff isvery helpful and the clothes were great!
Date of experience: January 19, 2022
Hello Jennifer,
Thank you so much for loving our brand! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I bought the shorts——came out way too small. And both pants weren't even the same length.
Date of experience: November 1, 2022
Hello Ian,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The product is great… but I've been waiting for my order for almost 2 months. Grr.
Date of experience: June 1, 2021
Hi Scott,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Everything is good except the blue bag. All the insides of the pockets ripped in less than 1 day.
Date of experience: June 2, 2022
Hello Jorge,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your bag. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
After placing my second order on 2nd July, by mid-August the parcel hadn't arrived. On the 31st August I was told that I would be getting a refund and they would issue a cheque, and confirmed my details. On the 11th September they emailed me to confirm my address and by the 27th I had replied (I was overseas and advised on the 31st that I would be away until October so gave my work address, presuming that it would be sent within the 2 months). WRONG! It wasn't until I got back that they told me it takes 8-12 weeks to issue a cheque! I emailed them every fortnight to find out when my cheque would be arriving, which went unanswered, and eventually got a chance to call them on the 21st October which they could not give me any information about if the cheque had been issued, when it would be issued. I called again today 12 weeks after I replied confirming my address (numerous emails in between and phone calls) AND have just been advised that my cheque was one that went missing and would need to be reissued! That would be fine, however, I was told it would take ANOTHER 8-12 weeks for my cheque to be issued! It is a nightmare company to deal with and they just DON'T CARE about the customer! DO NOT ORDER FROM THIS COMPANY!
Tip for consumers:
Just don't.
Date of experience: December 15, 2015
I don't like it and I want to cancel but can't figure out how. The site makes it impossible.
Date of experience: September 1, 2022
Hello Claire,
Thank you for your purchase. For assistance with your cancelation concern, our Member Services Team will get in touch with you right away.
Best,
Renz
Underwear fit great, bra fit a little tighter than the last one I bought but I still like it.
Date of experience: July 4, 2020
Hello Tracy,
Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your underwear and bra! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best,
Chad
Very good, just as explained. I got a pair of sweats and leggings which are both very good quality!
Date of experience: May 23, 2022
Hello Eva,
Thank you for the kind words that you've said about us! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Denisse,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz