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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,603
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
See positive reviews
Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user paulah703
Delaware
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Products are of the quality expected that I have ordered of the years.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Paula,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products. And quality.

Best Regards,
Clark

Thumbnail of user dereku28
Georgia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love the gear I wear it all the time especially at the gym

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Derek,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user annc1432
Washington
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Waste of my Money. Sizes were completely wrong. Could use any the items.

Date of experience: August 15, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ann Marie,

We regretfully note that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further
Assistance.

Best,
Lia

Thumbnail of user aaronm972
Florida
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

I never signed up for a subscription, I bought a pair of shorts

Date of experience: December 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aaron,

Thank you for sharing your experience with your order and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user paulab971
Utah
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Fabletics is wonderful. The staff always is very helpful

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Paula,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user myrap60
Florida
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I love the quality and the softness of the fabric! It fits so well! I absolutely love Fabletics!

Service
Value
Shipping
Returns
Quality

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Myra,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Thumbnail of user elained358
Tennessee
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Always excellent! The sales are amazing! Love the products!

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Elaine,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user catherines923
California
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I love all their gear and do the monthly subscription which I love.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user radum15
Colorado
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy to get online great deals for great products!

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Radu,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user jasveern1
Canada
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

I didn't like it feels like kid size didn't even fit to me

Date of experience: March 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasveer,

It is with great regret that we received your feedback regarding the sizes of the items we have online. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user nancyt1681
New York
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

I love Fabletics products, for their look, their feel, and their quality.

Date of experience: May 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nancy,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user amyv269
New York
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

Great experience with fabletics. Clothing is great quality and delivery is quick.

Date of experience: October 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amy,

We're so pleased to know that you're delighted with shopping with us! We’d love to continue providing excellent service to our valued members like you.

Best,
Nelle

Thumbnail of user ericas473
Minnesota
0 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

Love them, they fit great and great price. They stay on well.

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We're so glad to know you love the items and they're a perfect fit for you! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user constanceb133
Tennessee
1 review
0 helpful votes
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August 7th, 2021
Verified purchase

I love my leggings. I wear my leggings on my days off from work they feel so good.

Date of experience: August 7, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Constance,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Sincerely,
Chad

Thumbnail of user rosab56
Arizona
1 review
0 helpful votes
  • Send Message
January 4th, 2020
Verified purchase

The website is very user friendly. Customer service is friendly and knowledgeable.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rosa,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user deborahg932
North Carolina
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Fit nice and love the pockets. The shirts are light and soft. All and all very comfortable!

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Deborah,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user brittanyb1005
Missouri
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Have been a member for 5+ years and have never been disappointed!

Service
Value
Shipping
Returns
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user gisellep34
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love love love the leggings. Great fit and no piling. Simple returns and fast shipping.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Giselle,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user lauranm4
Virginia
2 reviews
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

My husband loved the of the underwear. He comments on them everytime he wears them

Date of experience: March 7, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lauran,

We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user kevinc2925
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Sent the wrong size in the initial order. When returned, the same size was sent back! Terrible.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kevin,

We regretfully note that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user christinac1510
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I absolutely love love love fabletics! High quality and so comfortable! I get compliments often!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Christina,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user denikag
Indiana
2 reviews
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

I love my new work out clothes and how it feels and how the clothes look

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Denika,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user kristal127
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Love the power hold leggings. Love the sales. Customer service is excellent.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Krista,

We are glad you are enjoying our products and promos! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jessicak372
Nevada
1 review
1 helpful vote
  • Send Message
February 8th, 2020
Verified purchase

Always love fabletics! I have been happy with everything I have ordered!

Date of experience: February 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jessica,

Wow! Thank you for doing business with Fabletics and showing us some love! We love you too! We are happy to know that you're pleased with everything you've ordered! Have a wonderful day!

Best,
Nelle

Thumbnail of user carolw1686
Pennsylvania
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I never have a problem with what i order. I will be a forever customer.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carol,

Thank you so much for loving our brand! We're glad that you are loving your purchases! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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