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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,605
Neutral
262
Negative
1,131
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Professional and efficient”

Evelyn A.
12/12/24

I've used fabletics for about over a year now and have always had a positive experience with them. I love their high quality products and they give you awesome customer service. I've had to change the size on a few items on multiple occasions and have never had an issue. Shipping is also super fast! Thanks!

Date of experience: 12/2/24
See positive reviews
Top Critical Review

“Misleading Advertisements”

John G.
12/12/24

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: 12/2/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user mariac2506
Puerto Rico
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I do like the quality of the clothes and the variety of it.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello María,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user alyg10
Texas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

The best clothes. The best programs. The best customer service. I really love fabletics!

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user chadm437
Georgia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Just takes way to long to get product…great product…just no communication no updates

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chad,

Thank you for sharing your experience with the delivery of our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user davidm7923
Illinois
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Love the items but the selection needs more. More colors, more styles & more availability.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user billyp374
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy shopping and convenient shopping. Fits very comfortably and nicely

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Billy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user chadm494
Oklahoma
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great Service. Great Service. Great Product. Great Service. Great Product. Great Service.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Chad,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user shiannes5
Kansas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love the quality and the fit of the leggings and bras.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shianne,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user jackg741
Massachusetts
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

They just spam you after you buy. Blah blah fifty characters blah blah

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We apologize for what sounds like a very frustrating experience! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user lillye23
Hawaii
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Hard to cancel subscription. Been trying to cancel since 2018.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lilly,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user catherinec576
Florida
2 reviews
0 helpful votes
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February 2nd, 2021
Verified purchase

Employee friendly and helpful and store was clean and tidy.

Date of experience: February 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Catherine,

Thank you for the kind words! We would love to continue providing outstanding service to awesome members like you!

Best,
Bella

Thumbnail of user kimj733
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Great fashionable clothing/active wear at great prices!

Date of experience: December 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user christopherh1126
Georgia
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

I have not received my order that was expected to get to me Aug 7th

Date of experience: August 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

We are sorry to hear if you haven't received your order yet. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user angelam1257
Alabama
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great fit... great quality and great customer service

Date of experience: February 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angela,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user reubenl31
Washington
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

I love the Powerhold Leggings. I wear them every day when I'm doing my workout.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Reuben,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user tanyak116
Texas
2 reviews
0 helpful votes
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April 17th, 2021
Verified purchase

I like the yoga pants. I dont like the membership program.

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tanya,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean

Thumbnail of user heatherj631
California
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Great product, great experience. Highly recommend.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user angelas2423
Michigan
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Always quality products. Always prompt delivery. Always great selections.

Date of experience: September 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user leslier672
Florida
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy easy easy and everything fits great and looks good

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user tonig356
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Like the products, but don't like the loyalty program

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Toni,

We are glad you are enjoying our products! Your feedback about the loyalty program is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user kelseyb187
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I love the clothing, I love the Fabletics pricing structure

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelsey,

We are glad you are enjoying our products and pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user megans862
Arizona
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Website issues items lag for r aren't available or aren't what I select to search

Date of experience: February 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Megan,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user amberh839
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great products, great delivery time, great customer service

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

We are glad you are enjoying our products and delivery timeframe! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user marial2238
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love all the choices, the colors, the different fabrics

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maria,

Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user danielv855
Florida
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Everything was perfect. The ship fast. The price perfect.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for your review! We are happy to hear that we were able to meet your satisfaction when it comes to online shopping. Thank you for sharing this with others that you love our shipping and pricing.

Best Regards,
Clark

Thumbnail of user sandrab2682
Bahamas
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Powerhold is the best for my curvy body
Hold me together, makes me feel strong

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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