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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user tarag258
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Always love the products and sizing so so true to for!

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tara,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina,

Thumbnail of user cjd57
South Dakota
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

These scrubs and all the aspects of it are the most comfortable pairs of scrubs I have ever worn!

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello CJ,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user aharonn1
Texas
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Very nice selling representative explained and we're very patient with us

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aharon,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user annas1363
North Carolina
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Love the clothes. Love how they fit! Wish shipping was faster.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

Amazing! Thank you so much for your wonderful feedback! We appreciate your time to share how satisfied you are shopping with us. We hope that you'll enjoy your purchase and thank you for choosing Fabletics.

Best,
Nelle

Thumbnail of user jacquelinel585
California
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Design is cute and flattering. Product is made with good material.

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacqueline,

Glad to know that you like the designs! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user mariah1809
New York
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Just love the way the leggings fit my body good quality

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Maria,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user michellec2455
Florida
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Each piece has always fit just right. Great fabrics, great quality.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user susanv988
New Jersey
1 review
0 helpful votes
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December 4th, 2021
Verified purchase

Everything was great - the ordering process to the package that arrived.

Date of experience: December 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!

Best regards,
Chad

Thumbnail of user colleenn33
New Jersey
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

Girls were great and very helpful.the entire experience was very enjoyable.

Date of experience: July 2, 2020

Thumbnail of user danisec3
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The shipping took a while and the stitches are too itchy

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danise,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the product quality and shipping time frame.  Our Member Services Team will contact you right away.  

Best,
Allison

Thumbnail of user alexandraj91
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Bought many items and love them all. Quality and comfort A++

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandra,

Thank you for the positive feedback! We are happy to know that you love the quality of our products. Have a great day!

Best,
Renz

Thumbnail of user jorgeb169
California
2 reviews
0 helpful votes
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February 20th, 2022
Verified purchase

I do order 3 items and a get only one and no one help me with my missing items

Date of experience: February 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Guillermina,

Thank you for your honest feedback! We are sorry to hear that you had a problem with your order. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user brenta109
Pennsylvania
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

Quality not as marketed. Subscription selling is convoluted and not easy.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brent,

We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user jeannes517
Hawaii
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Awesome experience. Quality is awesome and so is the price. Fashion is great too

Date of experience: January 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jeanne,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user leok101
Kentucky
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Too expensive for what you pay for. Can get similar quality for a lot less

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leo,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user kayh363
Florida
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Great product easy to order and shop sales. I enjoy using the app to shop.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kay,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user josephh1806
Colorado
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

The trade off for the discount is struggling to get them to cancel your subscription.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thank you for sharing your experience with our deals and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user austina176
Ohio
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

It was a very good experience they came very quickly and they are incredibly comfortable.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thank you for the nice words that you said about our products and our shipping policy. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user michellem3560
Michigan
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Great products and great prices. Truly appreciate how promptly I received everything I ordered too.

Date of experience: March 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are glad you are enjoying our products and services! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user debbieh1121
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Love the products but you seem to make it harder to skip the month now.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for sharing your experience with our products and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jamies1164
Ohio
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Response time was slow and it was hard to find what I was looking for

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user nicolam210
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I do not like if you are not buying anything you have skip each month

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicola,

We appreciate the feedback you shared regarding the skipping option we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user jennicag1
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The fabrics used were poorly described, so I only wear half the stuff I ordered.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user andrest52
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Excellent experience, the merchandise is very good and the delivery time is what we expected

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andres,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kadek7
Kansas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I had a mostly good experience, I just had trouble figure out what sizes for

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kade,

We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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