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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user sandyl304
California
2 reviews
0 helpful votes
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December 1st, 2021
Verified purchase

The leggings my daughter likes are always out of stock!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandy,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user sunnysmilee
Maryland
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Shopping is easy and fun when done online with Fabletics.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nina,

We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!

Best,
Jane

Thumbnail of user sueg409
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Everything fits great! Love the styles! Ordering is always quick and easy.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sue,

Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user gabrielw145
Delaware
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Terrible never received items customer service did nothing to help

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabriel,

It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user gavrielb1
Maryland
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

Website kept tripping out and navigating to random spots on the page

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gavriel,

Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user danellm6
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great customer service amd easy returns. Thank you

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danell,

Thank you for the great feedback with our Member Services Team and the return policy! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here with us!

Best,
Mary

Thumbnail of user micahh52
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

It was good. Will shop again. You should definitely buy from them

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Micah,

We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!

Best,
Nelle

Thumbnail of user zackb239
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Great experience shopping here, wish they had more items in my size

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Zack,

Thank you for writing a review! We update our selections in the first week of the month. Check it to ensure that the " New Released' items in your preferred color are available especially for the upcoming season. We are currently working on bringing in the latest newest trends.

Best,
Jane

Thumbnail of user camillek47
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I received very helpful service when confronted with a shipping and delivery issue

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Camille,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user kellye479
South Carolina
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Best sports bra on the market. Always arrives in a timely manner. Website is easy to use.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user kevinc2593
New York
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

Thought they would be lightweight but are heavy weight and too warm to workout in

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kevin,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kellyk1151
Connecticut
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Bad customer service and overpriced. Some of the sizing is really weird as well.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

Thank you for sharing your experience with our Member Services Team and the prices we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user lesleym168
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I have absolutely loved every single thing I've ordered! Will continue to order monthly!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lesley,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user andreac1344
Michigan
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything fits amazing! Best leggings ever. Stay in place during toughest workouts.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kellyr774
Michigan
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I won't be buying any other merchandise from Fabletics

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelly,

Thank you for writing a review regarding our products and pricing. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user sarahs2846
Indiana
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I enjoyed being a member and building up my wardrobe with some athletic gear.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user franzw10
Connecticut
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Very helpful and great experience. Representative helped solve the issue.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Franz,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user ginaj167
Arizona
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

Almost always a hit! Wish more selection in men's.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gina,

We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user austing153
Washington
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Love the clothes. Nothing shrinks, fits my body well.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user tinam1090
California
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Love the fabletics leggings, support bras they keep everything tight! Need more

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tina,

Thanks for writing a review! We promise to provide high-quality products for you as well as an outstanding member service experience. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!

Best,
Nelle

Thumbnail of user marthac1108
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Not wow by the prices.
Too expensive. Maybe if I can get them super discounted then yes.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Martha,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user lindam4833
Idaho
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

High quality, low price. Dependable service, too. Customer friendly.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Linda,

We are glad you are enjoying our products and services! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ashleyd921
Texas
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Horrible customer service. Cheap products. Fact that I have to further explain

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user julies2599
Arizona
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Love my athletic wear. Sports Bra's and stretch pants. Great quality. HIghly recommend!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Julie,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user melissar1818
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great quality and makes you feel like a million bucks.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Melissa,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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