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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user cherylt780
Pennsylvania
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The most gracious and professional your team is exemplary.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cheryl,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user alexanderv228
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Prices are confusing and the membership is terrible

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexander,

Thank you for your review. Our Member Services Team will contact you right away to assist you with your pricing concern.

Best,
Renz

Thumbnail of user aliviaw5
Idaho
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I love them my favorite and will be wearing these everyday

Date of experience: September 23, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alivia,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products.

Best,
Nelle

Thumbnail of user hollim11
Texas
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Very good quality and fit. Always happy with my purchases.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Holli,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Cathy

Thumbnail of user brooklynh30
Michigan
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Love having help when shopping in store! Workers are always friendly and approachable.

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brooklyn,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user nicolet405
Minnesota
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Diana is fantastic! She always shows items I'd never even look at!

Date of experience: August 4, 2020

Thumbnail of user aimees169
Virginia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Ordered online … then 2 weeks later a charge of $60 for membership fee. I do not recommend.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aimee,

Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user ac1100
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Site worked fine. Product as expected. Required to enter more info so here it is.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user danyleb
Delaware
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

They fit true to size. Love that you can mix and match pieces

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danyle,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user amym3058
Florida
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

I paid for expedited delivery (2 day) and received merchandise 10 days later. Not pleased.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

We are sorry to hear that you were not happy with our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user deannah344
Ohio
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

They always have a great selection to cover whatever I need.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello DeAnna,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user demetressg
Michigan
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

I found the sizes to be somewhat off and there was no readily available return or exchange

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Demetress,

Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user brittanyh282
Texas
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

Love getting items on occasion. Good quality. Thankful for skipping months though when saving money

Date of experience: April 15, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brittany,

We love to hear your wonderful review! It is always our goal to serve you the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user michelleh2232
Canada
2 reviews
0 helpful votes
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February 10th, 2022
Verified purchase

Terrible fit! Not at all the accurate sizing way too small and I am a size 6

Date of experience: February 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are sorry that you are not pleased with the sizing of our items. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user dominiquez10
New York
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Very comfortable and cute. They fit like a glove. Best leggings i've ever owned

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dominique,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Cathy

Thumbnail of user claudiam483
California
2 reviews
0 helpful votes
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July 2nd, 2022
Verified purchase

Even gaining and losing weight pants fit great still. Always feel comfy in them

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Claudia,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user trent
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Didn't fit well and very thin, can see through all of my shorts!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Trent,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user maryannl101
Rhode Island
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I absolutely Love all their products! Excellent quality!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maryann,

Thank you for the great review! We're happy to know that you're satisfied with the quality of our products! Have a great day!

Best,
Dean

Thumbnail of user kathiar6
Arizona
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

The leggings are super amazing, I would buy more later on, soft and stretching too

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kathia,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user stephanied322
Texas
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

Love this product! So comfortable and soft. I wear fabletics all day.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Stephanie,

It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy

Thumbnail of user ernests279
Wisconsin
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Tried many times while ordering, I wanted the two pair deal and was unsuccessful.

Date of experience: November 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ernest,

Thank you for sharing your experience with ordering online on the deals we offer We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user amandaf1168
Mexico
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

You're now charged even if you make a purchase that month. Ridiculous.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ianc542
Texas
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Misleading upfront deal. Membership is essentially a pair of shorts every month for over $50

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ian,

Thank you for your honest review. We appreciate the feedback you shared regarding the VIP program. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user vengalj
North Carolina
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Size are not as expected but good quality. I don't recommend without trying

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vengal,

Thank you for sharing your experience with the sizing of the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user johnb9941
Colorado
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Totally impressed with the low price, and great quality!

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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