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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user dioraf
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Clothing is amazing! I'm a VIP.and am able to skip any months as needed. Definitely will recommend!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diora,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user wilfredq1
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I wear them even when not working out. They fit good and are very comfortable

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wilfred,

Thank you for writing a review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user courtneyj131
Alabama
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Everything has been exactly what I wanted except for 1 pair! Love these leggings

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user evanj123
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great quality shorts. Shipping has been remarkable recently.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Evan,

We are glad you are enjoying our products and the shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user saraha1595
Maryland
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Everything is good love the joggers sports bras fit great

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user alexandriak19
Arizona
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

It was great, would recommend to others. Clothes are comfy and movable.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandria,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane

Thumbnail of user chantaleb15
Canada
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

I've never been disappointed by a purchase. I Love fabletics!

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chantale,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user chrissyj19
Oregon
1 review
0 helpful votes
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January 5th, 2021
Verified purchase

I really enjoyed my leggings! They were thick, and just the right size

Date of experience: January 5, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Chrissy,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Thumbnail of user chrystalr17
Maryland
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

The experience I have had with Fabletics has been positive

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chrystal,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user jacobb496
Virginia
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I felt trapped. Unfair to have a system like this. You guys should feel horrible.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacob,

Thank you for writing a review! We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user chrism3791
Colorado
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Great products, easy to navigate website and order!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user roses254
Nevada
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Love everything so far. Exchange for a different size was easy, thanks

Date of experience: January 6, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rose,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Cheers,
Cathy

Thumbnail of user claudetteg33
Michigan
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

The sales rep was helpful, patient and informative.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claudette,

It’s great to read your feedback about the service provided by our Member Services Team and we appreciate you taking the time to share your positive experience. Have a wonderful day!

Best,
Allison

Thumbnail of user brandonn226
Texas
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I ordered the boxers which are nice but run very small unfortunately.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brandon,

We value our members, and your feedback about the sizing is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user maryt576
Virginia
1 review
0 helpful votes
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January 5th, 2020
Verified purchase

They do not fit. Seems to run small. Can I return?

Date of experience: January 2, 2020

Thumbnail of user serenat46
Canada
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Great company. Love their clothes. They're super comfortable and amazing to dance in.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Serena,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user larryd545
Pennsylvania
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

Clothes are awesome and the process is very smooth

Date of experience: January 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Larry,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ajp22
Oklahoma
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

The stuff is nice but not something I'd ever pay so much for again.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Arielle,

We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user marcellac27
South Carolina
2 reviews
0 helpful votes
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September 1st, 2020
Verified purchase

The product fits like a glove as everything I order from Fabletics.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Marcella,

Thank you for sharing your positive feedback! This motivates us to do more and we promise to keep our standard in quality and fit just for you!

Best,
Nelle

Thumbnail of user shalaynet
Arizona
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

It's been almost two months and I still haven't received my order.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Shalayne,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user laurinau
Canada
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Fabletics has really good products. I just can't afford them anymore.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laurina,

Thank you for taking the time to leave a review. Your feedback about our pricing is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user jonathanp779
New Jersey
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Too expensive didn't know there was a monthly subscription fee.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jenn48
Minnesota
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I placed an order three weeks ago and I'm still waiting for delivery.

Date of experience: May 20, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jen,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Thumbnail of user sarahm3034
Idaho
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Its way to expensive every month, but I love their stuff

Date of experience: July 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

We are happy to know that you love our products. For assistance with the price, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user dianar837
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Hate that there was a price increase. Many women can't afford It anymore.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diana,

Thanks for sending your review! Your feedback about our pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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