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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user franciennak
Arizona
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Always receive product in very good condition, and as stated when I check out!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Francienna,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user kk102
GB
1 review
20 helpful votes
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January 7th, 2016

Can someone shut that site down? People who do marketing like this, deserve to be imprisoned.

Date of experience: January 7, 2016

Thumbnail of user anas711
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fabletics is beautiful, high quality, easy to get and fair priced.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ana,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user dand1381
Utah
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Products are well-made and customer service is great.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Dan,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user rachels1093
Illinois
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Clothes are great quality, fast shipping. Very happy with my purchase!

Date of experience: January 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachel,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user barbieh21
North Carolina
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Love shopping for new outfits. Simple and easy to order.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbie,

Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user shannonp361
Arizona
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Always a great experience using the Fabletics site for ordering. Super easy process.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shannon,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle

Thumbnail of user dollya8
California
1 review
1 helpful vote
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March 2nd, 2021
Verified purchase

Poor, tried 3 times to exchange, didn't fit, fell down, terrible clothing store

Date of experience: March 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Dolly,

We appreciate your feedback on our product quality! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user sashaj51
Canada
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

I received email that item was being delivered but it never did arrive.

Date of experience: May 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sasha,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user shaunau3
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I really like the product
Very well priced
My deliveries have never been delayed

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Shauna,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. Have a great day!

Best,
Tina

Thumbnail of user ashleym1821
Nebraska
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Easy to place orders, make exchanges and returns. The products are high quality.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashley,

We are glad you are enjoying our returns and exchanges! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user andyr317
Wisconsin
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andy,

We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user aarilynnb
Ohio
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

It's ok for the price. Not real quality items. Don't last long break and rip easily

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aarilynn,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user stephanied479
North Dakota
1 review
1 helpful vote
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July 31st, 2020
Verified purchase

Did someone use my account? I don't have a recent order.

Date of experience: July 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Stephanie,

Thank you for sharing your feedback! Our Member Services team will be contacting you shortly to assist you further with any concerns you may have.

Best,
Nelle

Thumbnail of user shazelah
New Jersey
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

I enjoy shopping for my bootcamp clothing at Fabletics. The quality is amazing.

Date of experience: July 1, 2020

Thumbnail of user alejandraricernr
Massachusetts
2 reviews
0 helpful votes
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November 14th, 2022
Verified purchase

Great and clear communication when it came to my exchange, thanks!

Date of experience: November 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alejandra,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user carolineu21
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I love the product. Everything is made well and fits great!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Caroline,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user carlam552
Georgia
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

It's worth every dollar! Thick material but also breathable!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carla,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope to hear from you in the future!

Best,
Mary

Thumbnail of user alicep410
New Mexico
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Many times there isn't the item I want in my size. Color options seem limited for larger sizes.

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alice,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user crystalf253
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

The items were great colors and quality. Will be buying from them again.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user sarag271
Connecticut
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

The underwear is great. Super light for working out and does not show through.

Date of experience: July 1, 2020

Thumbnail of user hannahh544
Colorado
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Gave Fabletics as gifts this year and everyone loved it. All products are great quality

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hannah,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user karena1952
Connecticut
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Horrible customer service, waited 4 months for refund.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

We value the comments you made about your refund. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user bodies
Australia
1 review
15 helpful votes
  • Send Message
January 18th, 2016

Bunch of money hungry $#*!s should all be locked up

Date of experience: January 18, 2016

Thumbnail of user lindag935
Florida
2 reviews
0 helpful votes
  • Send Message
February 7th, 2020
Verified purchase

Staff is very friendly and helpful. Love seeing their items in person.

Date of experience: February 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Linda,

Great to hear you love our new local Fabletics store! We made it very easy for you! We do our best to train our Member Services team to provide a quality of services towards our members like you! We would love to hear more from you in the future!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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