• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,623
Neutral
266
Negative
1,144
View ratings trends
227
See all photos
How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user brendag1449
Massachusetts
1 review
0 helpful votes
  • Send Message
November 4th, 2022
Verified purchase

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brenda,

Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user saniyai1
Washington
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Horrible………. …. …… ……. …… ……………………………………………………………………. ……….

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Saniya,

We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user migdalian7
Florida
1 review
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

No me deja comprar con mis puntos y quiero darme de baja

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Migdalia,

Agradecemos que nos informe sobre esto y nos disculpamos sinceramente por cualquier inconveniente que haya tenido con su pedido. Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviara un correo electronico dentro de las 48 horas.

Mejor,
Ivy

Thumbnail of user raulc213
Florida
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

La peor de todos, no les compr mas, 1ro y ultima vez

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Raúl,

¡Gracias por escribir una reseña! Nos esforzamos continuamente para satisfacer las necesidades de nuestros miembros tanto como sea posible, especialmente con la membresía VIP. Nuestro equipo de Servicios para miembros se pondrá en contacto con usted en breve para brindarle más ayuda.

Mejor,
Dean

Thumbnail of user sarahp1674
Canada
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Tissu tellement confortable, et grandeur parfaite! Très satisfaite du service!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Bonjour Sarah,

Merci d'avoir pris le temps de laisser vos commentaires et de les partager avec d'autres. Nous sommes heureux d'apprendre que vous appréciez nos services.

Best,
Clark

Thumbnail of user anac582
Florida
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

Lindos y excelentes productos pero necesitan mas variedad en los estampados o printers

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hola Ana,

Todos los comentarios son importantes para nosotros, por lo que apreciamos el tiempo que se tomó para darnos su opinión sobre los artículos que tenemos en línea. Nos esforzamos por brindar un excelente servicio a los miembros, por lo que un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted de inmediato.

Mejor,
Ivy

Thumbnail of user jonathanc1020
New Jersey
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Sizes are way bigger ……………………………………………………………….……………………………………………………

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user esmeraldaz5
Illinois
2 reviews
0 helpful votes
  • Send Message
December 4th, 2022
Verified purchase

Siempre buen servicio calidad, todo es como se ve en las fotos

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Esmeralda,

¡Gracias por la genial retroalimentación! Se siente bien que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de proporcionar productos y servicios de la mejor calidad.

Best,
Mary

Thumbnail of user deniseq25
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 14th, 2021
Verified purchase

...

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Denise,

Thank you for taking the time to write your review! If you need help with your Fabletics account, feel free to contact our Member Services team at 1-844-322-5384. You can also shoot me an email if you have any questions or clarifications. Have a good day!

Best,
Nelle

Thumbnail of user janey24
Philippines
1 review
1 helpful vote
  • Send Message
October 6th, 2015

:-(

Date of experience: October 6, 2015

Thumbnail of user jessicac4301
Arizona
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

Everything I have got from Fabletics is awesome quality. Customer service is always pleasant to deal with, I've been into the store several times and they are very accommodating and make me feel welcome

Date of experience: January 1, 2025

Thumbnail of user biancal134
Maryland
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I ordered two different types of leggings and the style, fit, and material felt nice but unfortunately after only one wash the thread came undone in a few places and inner thigh area was starting to wear.

Date of experience: January 1, 2025

Thumbnail of user derekb1048
Kentucky
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

My issue with fabletics is that their warranty is period is comical. Yes you get good value but the lifespan on anything I've purchased from them is quite low. When I've contacted them about an exchange, replacement, or refund I've been told I'm outside the 30 day window. 30 days for athletic apparel!? We've stopped shopping from them and would advise customers to explore other options.

Date of experience: January 1, 2025

Thumbnail of user courtneyo111
Washington
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase
• Updated review

I was a fabletics member for years. The quality is good and I've always liked what I got from them. However, over the years members had fewer items to spend their monthly credit on. It used to be for a whole outfit and now it's literally one item (for example, a single sports bra). Then when the price increased was announced with no added benefits or a better experience, I was finished.

Date of experience: January 1, 2025

Great quality but limited options.
August 14th, 2024
Verified purchase
• Previous review

I always enjoy the quality of the items I've gotten from fabletics! My disappointment is that it seems like each month, fewer and fewer options are available with just my member credit. It used to be a whole 2 or 3 piece outfit, but now it's often a single pair of leggings or just one shirt. It seems like the value is decreasing as a vip member.

Date of experience: August 4, 2024

Thumbnail of user adamr2050
Puerto Rico
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I love the products I ordered. However, shipping with FedEx is awful. My order sat in a warehouse for four days about 10 miles from my house before they finally delivered it. I probably won't order again until shipping changes.

Date of experience: January 1, 2025

Thumbnail of user brianw4714
Washington
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I like the products, but dealing with the monthly $59.50 fee, and everything else, is a joke. Yes you can use it toward purchasing, but so what? Having to decipher the credits, etc is not even close to worth it. Really makes the shopping experience there unpleasant.

Date of experience: January 1, 2025

Thumbnail of user judya1907
North Dakota
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

Introduction pricing was good. Sizing is off. I'm a medium & the dress was way too big. Got a small & top part is baggy. Joggers are very huggy tight. Takes an extremely long time for credit return. Still waiting for Dec 11 return credit & it's Jan 1 now.

Date of experience: January 1, 2025

Thumbnail of user beneekaj
New York
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I am so happy with the level of service I received so amazing. Not a long wait time for items to be sent you are easy to contact as well. Thank you for your amazing high quality items and being available in plus size. More companies need to follow your customer service ethics.

Date of experience: January 1, 2025

Thumbnail of user frederickk247
Virginia
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I would buy more products but you never have any. I search and waits for months for the opportunity to purchase something. The customer service is good, the product is good, you just can't find it. They are always out of stock.

Date of experience: January 1, 2025

Thumbnail of user ariss14
California
3 reviews
1 helpful vote
  • Send Message
January 11th, 2025
Verified purchase

I ordered Fabletics in October and I didn't get my package until December. It took a full 2 months to arrive. And their auto-charge is frustrating. Their designs and material are not bad but not for full price.

Date of experience: January 1, 2025

Thumbnail of user lisak4148
California
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I find shopping on fabletics confusing from a pricing standpoint. I am a member and I have no idea what I'm paying. The site says one thing for members pricing and the checkout says something else. I don't like it at all so I'm going to cancel the membership.

Date of experience: January 1, 2025

Thumbnail of user davids18210
Ohio
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

I love my Fabletics clothes. The joggers are super comfortable. The lined one shorts are my absolute favorite. They move so well when working out and have great colors.
The Don pants and other varieties of chinos are awesome for my teaching career. They look great, move great and are wash to wear ready. Such great products.

Date of experience: January 1, 2025

Thumbnail of user ec570
California
1 review
0 helpful votes
  • Send Message
January 11th, 2025
Verified purchase

Customer service sucks. Online guy told me wrong information just to funnel me into the store. Store guy gave me wrong info again. Ended up in a full return which was never communicated to me. Waste of time and gas.

Date of experience: January 1, 2025

Thumbnail of user zanem61
Florida
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Dhdhddxwcrgtbtvebrnruneybeybwybwtbwtvwtbekeiejjdjs🤓💏🤓🙄😡🙄

Date of experience: June 3, 2024

Thumbnail of user sarahb2828
Virginia
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Qqwweerrttyyuuiiooppaassddffgghhjjkkllzzxxccvvbbnnmm

Date of experience: September 1, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?