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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user markl3749
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

The Fabletics experience is just fantastic. Great customer service all around and so easy to make returns or exchanges. The products are great - and at a fraction of the cost of other athletic/athleisure wear. Being a VIP member is easy and convenient, and unlocks a whole host of benefits. I love the designs, fit and quality. I always look forward to the new product drops - especially since my favorite items sell out so quickly!

Date of experience: October 1, 2024

Love the products!
July 11th, 2024
Verified purchase
• Previous review

I love the Fabletics Men products - am branching out into the shirts a little more. The One Shorts are amazing all around! Just wish that you'd have more in stock. The limited stock goes so quickly, and then it's gone. But your One shorts are quickly outnumbering the high-end, expensive shorts in my drawer, and I usually get compliments on them! AND - your customer service is amazing. Making returns or exchanges is so easy!

Date of experience: July 1, 2024

Thumbnail of user roseu223
Minnesota
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I love the quality and fit. But the focus on so many cropped length tops, and short shorts, limits what I would purchase. I am 5'8, and in my 60's. Would love more options! The Trinity jackets are terrific, and I've got several. The 9" shorts with pockets are my go to for working out, but haven't been available for quite awhile now. The tops are often made of thin fabrics, and cropped lengths don't work for long waisted gals. I've got so many pairs of leggings- don't need more. So, I've not purchased much in awhile, and could easily end my membership.

Date of experience: October 6, 2024

Thumbnail of user rickt556
Illinois
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Randomly stumbled upon Fabletics with a 2 for 24 shorts deal. Was skeptical with how the quality of the shorts looked on the website for the low price, but went for it. Brought a few more pairs shortly after owning my first for a month or so and Fabletics is now my main source for shorts and couple of other items. Great quality stuff at a decent price.

Date of experience: September 7, 2024

Thumbnail of user pamo320
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I have not experienced the low level of customer service since dealing with a cable company years ago. Fabletics has not figured it out.
The mistake started as mine; I mis-typed my email address when signing up. When I went to sign in, I thought I'd just forgotten my password so I ended up with a second account.
I was being charged on an account that I couldn't access. They told me that they couldn't connect the accounts. You can wait on their chat and phone for a VERY long time and then they are not helpful at all. Note that you will have to go through this system when you try and cancel. Very easy to sign up and a nightmare to try and cancel. No way to do it in your account.
Products are nice quality, just plan on a big challenge when you try to cancel your membership. Kind of like a low quality gym.

Date of experience: October 5, 2024

Thumbnail of user kevinu753
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I LOVE Fabletics! I wear at least two articles of it every single day! I cannot get enough. I would love to express my dislike for the 10 foot long tags. I would love a sewn in or printed label. I wear different sizes at different times and like to know what size I need to choose. I love the material you use. It's light and never pulls of bunches on me. It fits my body type perfectly. I exercise pretty much 7 days a week and wear your active wear and wear your golf styles to my office job weekly. Thanks so much!

Date of experience: September 2, 2024

Thumbnail of user angelicao68
New Mexico
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Ordered pants and some accessories. Two of the pants were too long, when I tried to exchange for a different size, the app initially let me, then I glitched. I went back in to try and initiate the exchange again, but those two items were all of sudden it eligible for exchange…hmmm. Fanny pack is nice but the pockets on the inside are not sturdy and were stretched out so they don't hold small items well.

Date of experience: September 4, 2024

Thumbnail of user lorih2105
Maine
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

My daughter wears your product every day. As a dancer it's a great product. Holds up and wears well. The quality is better than most and fits her perfectly. The shopping experience is never great. You can't get the same deals in the store. The website has issues when shopping and is often sold out.

Date of experience: December 1, 2024

Thumbnail of user travedaw
Mississippi
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics! Everything I have gotten has great and it also fits perfect. I was skeptical about what size to get since I've lost some weight but I guessed my size right on the money. I also love how the leggings suck in my tummy and also allow me to exercise and be comfortable.

Date of experience: October 1, 2024

Thumbnail of user jenniferv1582
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I've been a member for over a decade now. I'm always pleased with the quality. The filter function has drastically improved. I do notice sometimes there isn't one for features. I have to have pockets with my leggings

Date of experience: September 5, 2024

Thumbnail of user peterb4610
Washington
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Put two things in my cart. I was really looking forward to trying the Don pant, but when I went to checkout only one item had the sale price. So obviously the leggings I was buying for my wife were what I purchased.

Date of experience: November 5, 2024

Thumbnail of user errolg34
Louisiana
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Love the clothes we have order... quality is always good! I have experienced sizing is a little inconsistent. Sometimes L, sometimes XL - this is my only concern or complaint. That and the fact sometimes you are out of stock on what I want. I love being a member!

Date of experience: December 5, 2024

Thumbnail of user jonc1177
Minnesota
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Purchased a space in the lot, but when I arrived, there was not 1 single space remaining, and there was also another vehicle that was driving around looking for a spot. Not sure how it works with it saying that a spot is guaranteed, yet none were available.

Date of experience: November 23, 2024

Thumbnail of user oscarb181
Missouri
3 reviews
0 helpful votes
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December 12th, 2024
Verified purchase
• Updated review

Overall, I was extremely pleased with my online shopping experience. The website was very easy to navigate, and there were a wide range of quality attire and accessories to select. The checkout process was straight forward and simple. My order was delivered in a reasonable period of time.

Date of experience: December 2, 2024

Very Pleased with My Fabletics Experience
June 13th, 2024
Verified purchase
• Previous review

Overall, I was very pleased with my online Fabletics purchasing experience. There was an excellent selection of fitness attire for me to choose from. The online Selection and check out process worked very well. The discounted pricing was excellent. My order was delivered correctly in a timely manner.

Date of experience: June 3, 2024

Thumbnail of user aarond790
California
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I got sick of receiving notification after notification of promos that only apply to new members. If you do find a deal, the stock is so limited. I got a few things that I wear around the house, but overall I was frustrated with the fake deals and low stock. Moving on.

Date of experience: September 1, 2024

Thumbnail of user kierrap12
Germany
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

I'm able to put my address down as a place to ship to but somehow it keeps getting lost. I have yet to receive my package and got an email saying I got a refund and, you guessed it, no refund. It's sad that other businesses are able to ship to me no problem but y'all can't. Officially moving to gym shark now

Value
Shipping
Returns

Date of experience: December 7, 2024

Thumbnail of user ilyasa19
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Scrubs are very comfortable. I work out and have broad shoulders so it's hard to fit into many tops. These scrubs have been amazing at how well they fit. Nice and fitted without limiting mobility, wicks water very well, and super stylish. The color options are amazing.

Date of experience: September 2, 2024

Thumbnail of user christinab2664
New Hampshire
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I spend $60 a month for a credit to buy clothing that is rarely over $40. If I can find anything I like in my size. Every once in a while I will find a bundle that makes it worth my while. When I do find something it is generally good quality but honestly how many sports bras and leggings do I need?

Date of experience: November 6, 2024

Thumbnail of user apriln179
Hawaii
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I started out with Yitty. It was recommended by a friend and I liked the idea of buying products made for bigger (plus size) girls. I didn't purchase much in the beginning. I accumulated lots of credits, mostly because I didn't pause it or ask that I not be charged, which I didn't seem to mind. I did order 4 or more things to use up my credits. I did this about three times (buy, accumulate & buy). Finally I decided to cancel my membership, cut out some of my "extra" spending. I had my (adult) daughter spend the last of my credits and then cancelled my membership. It was an easy process and the site doesn't guilt you into cancelling your membership.

I did order from both Yitty and Fabletics.

Date of experience: September 2, 2024

Thumbnail of user cindyl1334
Arizona
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.

Date of experience: September 4, 2024

Thumbnail of user michelel771
Arizona
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Fabletics is a great place for me to shop at! I love the quality of the products and the customer support is fantastic! I've never had a problem returning something. They are always happy to help. I do recommend shopping at Fabletics for your workout clothing for women and men!

Date of experience: October 10, 2024

Thumbnail of user phyllisc434
Illinois
3 reviews
0 helpful votes
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October 14th, 2024
Verified purchase

Recently visited the site but the items I find the cutest are always sold out and there is no re-order (unitards and sport dresses). I hope that you are looking at what you tend to quickly sell out of and are making adjustments to your inventory. I can only wear so many leggings before I want something else. Still a fan but not much else I can buy.

Date of experience: October 4, 2024

Thumbnail of user cosmictwinw
Florida
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

The quality of the products I've received from Fabletcs across the board have been great. Sadly whenever the newest drops which are almost always must have items are released they're always sold out. I'm not sure if they make enough and there's never an indication if they restock those items. 😔

Value
Shipping
Quality

Date of experience: October 6, 2024

Thumbnail of user elised106
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

My husband was reluctant to order shorts from a "women's" website. He was pleasantly surprised when his now favorite shorts arrived in the mail. Great fit, great wearability and or course, great ordering experience.

Date of experience: October 4, 2024

Thumbnail of user hecmarc
Washington
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I love Fabletics leggings the most out of everything I buy which I also love. Working out is part of my daily routine and I have tried leggings from everywhere, some are cheaper than fabletics and some are more expensive but neither is better. I don't usually leave reviews but Fabletics really gets it right. The leggings are A+, super cute and comfortable, and NOT see-through! I love love love. Can't say enough good things about Fabletics.

Date of experience: December 4, 2024

Thumbnail of user adamm1897
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It seems the business model is built on the membership and forgetting to cancel, which takes 5-6 clicks plus a confirmation. The clothing is meh, but it's good for the member price... provided you remember to pass on the credit. Otherwise you're paying Athleta prices for underperforming clothes.

Date of experience: October 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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