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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user margaretw1844
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Bring back the monetary credit instead of just giving a credit. I will be canceling my membership because you have so many salesmen and I cannot take advantage. I'm not going to use a credit that I paid $59 for to purchase an item that's on sale for $20. When o first joined I would get to use the dollar amount. Not happy about that so I will be cancelling my subscription

Date of experience: October 1, 2024

Thumbnail of user stacye262
California
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I always go to the one at Fashion Island the girls there are so nice. The clothes fit amazing love all the pants. I have about five different colors and the off the shoulder sweaters so cute and everything fits amazing along last week material.

Date of experience: December 5, 2024

Thumbnail of user louiss1434
Nevada
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

For the price you pay it's crazy the pants ripped and I I sit down at work all day. I had to go back multiple times to exchange them at this point gave up! Waste of money on the don pants. The joggers I like!

Date of experience: December 2, 2024

Thumbnail of user tomw2032
Washington
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I love your clothing (women & men) but I don't like your rules about being charged if you forget to opt out in first few days of month. I will be finding out how to cancel my membership. I don't like that part of Fabletics.

Date of experience: October 4, 2024

Thumbnail of user kaylynk11
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The customer service and shipping was terrible. The quality of the items was fine, but the zipper on the top is either open or closed. You can't have it partly open or it opens all the way. I will personally never order from Fabletics again.

Date of experience: October 1, 2024

Thumbnail of user angelac3970
Illinois
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I do not appreciate the increase in membership costs while the value of that membership goes down. I used to pay $50 for a credit that could be redeemed for something worth up to $100. The credit now costs $70 and it's only applicable towards products worth up to $80. The quality of Fabletics clothes is not worth this price.

Date of experience: November 4, 2024

Thumbnail of user lindseyh387
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered my husband some pants and shirts for work. The shirts were okay, but the pants were very cheap. One pair ripped while he was putting them on for the first time, and the second pair was just way to small and not accurate to the normal men's pant sizes. Waste of money.

Date of experience: October 1, 2024

Thumbnail of user stevenl3380
Massachusetts
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I like the clothing. If you catch the deals right, you can really get some great value. I only need so much clothing so after a month I don't see the need to stay a member. The most annoying part is the website. It is very cumbersome and slow to navigate. Overall I would recommend fabletics to others.

Date of experience: November 1, 2024

Thumbnail of user jenniferb5592
Arizona
1 review
0 helpful votes
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December 13th, 2024
Verified purchase
• Updated review

I love going to the Chandler Mall location. They hire the best employees. I am always greeted when I walk in the door and they always make me aware of the sales and new items available. I do wish they had a larger size selection for the xs and xxs as they seem to only receive a few and they sale immediately.

Date of experience: December 2, 2024

Customer Service
August 11th, 2024
Verified purchase
• Previous review

I have never entered one of their stores where I was not immediately greeted asked if I am a member and then told all of the current sales and deals. They also always help me bundle when available and offer to order sizes online and ship to my house for no-cost when not available in the store. It is hard to find customer service in any industry like that these days.

Date of experience: August 1, 2024

Thumbnail of user katherynr14
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There has not been a lot of variety, the membership doesn't seem worth it anymore since the sales are less then the fee and you do not get compensated and the few items I am interested are usually out of stock. I have been a member since about 2015 and the quality has gotten worse as well as the selection. I went to a store location in Orlando when I was visiting since they didn't have one in my city and they would not give me the sale since I was already a member and it was only for people signing up which I feel does not encourage loyalty to the brand at all.

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2024

Thumbnail of user meganc1005
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Love my Fabletics but as a member I see items in the stores or advertised on social media that are not available. It's disappointing to not be able to get the items you want as a long term member but they seem to be available to new members. Also on the website, you should be able to search by features. For example, I would like to search form compression shorts with pockets.

Date of experience: October 1, 2024

Thumbnail of user laurab5812
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

My only complaint is regarding the VIP member outfit credits. Over the years, I have had a few to get through. However, if I want to buy something that is on sale, I have to pay cash for sale price, or full price with a member credit. Why would I want to spend $60 when I could spend $20?!
I wish I could use my credit for an outfit up to $100, like what I can do now, but then have the option to use it like a gift card for the $60 I already spent. Now that would be a really sweet deal and easier for me to spend more with Fabletics.

Date of experience: November 4, 2024

Thumbnail of user darrenr265
Pennsylvania
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered gear for a beach trip vacation. The order did not arrive in time. I had to exchange some things anyways. The exchange order never arrived. I called to figure out what to do and they replaced the order, though not with my original selections - I had to pick substitutes. And that also took a while to arrive, but at least it came. It has been a month-long process, quite literally, it has taken 5-6 weeks.

Date of experience: September 5, 2024

Thumbnail of user debras2613
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have tried to attain a two piece set for quite a while now. The original shipment the top did not match the jumper so I was encouraged by customer service to return it and once the top was received, they would ship me a new one so that the color would match. The second time Ended. Up the same way and the color did not match so again I returned it however, the replacement top was not shipped automatically. At this point, I have a jumper with no top to go with it. I chatted with customer service yesterday and hopefully a new top is on its way out and a new color that will contrast the original jumper. I have spent way too much time on this, and I'm no longer interested in Fabletics at all

Date of experience: October 1, 2024

Thumbnail of user sailors4
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love Fabletics so much that I got my best friends to get some things from them. Fabletics is my favorite brand for shorts I recommend you look at the models for preference because in most things I have to size down.

Date of experience: November 1, 2024

Thumbnail of user andreah1476
California
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

Made some purchases online, and some items didn't fit and/or I didn't care for on me. I decided to exchange at my nearest store. Everyone was extremely friendly and helpful. It made for a great shopping experience

Date of experience: September 4, 2024

Thumbnail of user barbarap2686
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy these shorts for my son and he loves them. They fit true to size and he loves that the inseam can be ordered in different lengths and the waistband is wide, comfortable and doesn't pinch around his waist. He has over 10 pairs of shorts and wants me to order more.

Date of experience: October 1, 2024

Thumbnail of user robyns623
South Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I need to exchange my purchase for smaller size. I started the exchange process, sent my returns and never heard anything. I initiated a chat to which no one showed up to and then received an email asking how they did. How did they do? You mean the person that never showed up? After my second attempt I found out that they did receive my return but because they were out of the product I was exchanging for, it wasn't sent. No effort to even let me know. I finally received a credit to my account (no offer to refund to original payment method). I have been a loyal customer with multiple accounts over the course of 4 years. This isn't the first time I have had issues with orders but this was by far the worst.

Date of experience: October 4, 2024

Thumbnail of user rodneym805
Missouri
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have purchased many different products. I'm satisfied for the most part. I've had zipper issues on two of my "Ultimate Pants" that I've purchased. I had one pair for only 2 weeks when it came off, obviously rendering the pants useless. I hate it when its a "sale" and an item is priced lower than the value of a credit and I feel like I'm overpaying at that point. Other than that I'm satisfied.

Date of experience: November 1, 2024

Thumbnail of user aishad58
Illinois
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

This was my first time ordering from Fabletics, I always thought it was overrated. But when I got my pieces, I was very very excited. The material feels so good and it holds you. Well I got four leggings and love them all. I have to exchange two of the pieces for larger sizes because they compress very very very well.

Date of experience: November 1, 2024

Thumbnail of user edithh247
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

I decided to try Fabletics clothing based on a friend's recommendation. On line ordering was very easy. More importantly, I found all items well made and very comfortable. I am wearing all items everyday, more than just for workouts.

Date of experience: October 10, 2024

Thumbnail of user benjaminn769
Georgia
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

My first package got lost, and I was notified that my second package, replacing the first, couldn't be delivered. I contacted customer support, and they told me they couldn't do anything until ten business days had passed. Before that happened, my package arrived a month after I ordered it despite the message I received saying it couldn't be delivered. The package was beaten up and had what looked like tire marks on it. The product is good, but the pant legs were shorter than they should be.

Date of experience: December 2, 2024

Thumbnail of user dominicd221
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Like the product but having to cancel the stupid credit charge monthly is what drove me away. I forgot to do it once and wound up with that credit. If that was cash credit to be used on whatever I wanted I'd still be a member, not the stupid member credit.

Date of experience: October 1, 2024

Thumbnail of user jenniferc7078
New York
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I wasn't really into working out. Idk if it is because of this brand but I workout everyday now and live in workout clothes! Best leggings and sports bras. Comfy for lounging, running errands, runs, walks, workouts. I love them.

Date of experience: December 1, 2024

Thumbnail of user victoriar992
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

I love fabletics! I have been a member since the beginning! I will continue to be a member for as long as I can! The only thing I would change… is bringing back some of the older styles and outfit combinations. Lately, there have been more styles that don't work for me. I wear fabletics leggings pretty much every day!

Date of experience: October 1, 2024

Never disappointed!
August 22nd, 2024
Verified purchase
• Previous review

I have been a member of Fabletics for over 10 years at this point. The company has changed a bit - obviously- but one thing I never feel is disappointed. From how flattering the leggings are to how adorable the bags, hats, and shoes are, I would HIGHLY recommend pretty much anything to my friends and family. Love love love!

Date of experience: August 12, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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