Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I like the product but am very disappointed about how you want to take automatic $54.95 out of my checking. I have purchased several from this site. First time The money was deducted I assumed it was just accumulated in my account and I could spend at a later date but found out it was much more difficult. I will probably cancel my membership.
Date of experience: October 1, 2022
You need to join the membership level of this site for the great deals. Then if you don't want to get charged the MONTHLY membership fee, you need to "pause" your membership on the correct days of each month…which most of us will forget and get charged anyway. If you're spending like $50 on athletics wear each month it makes sense. Otherwise it's not really worth it and it's a bait and switch kind of scheme. The athletic wear is decent, but this arrangement is not for me.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
Hello Alexzandra,
Thank you for bringing this to our attention. Your feedback on the membership will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I called to cancel the membership because they do not make s simple online portal to end the service. I recommend ordering from amazon or even china before ordering from fabletics and in all honesty it looks like they get all there stuff from china anyway $50 for nothing is never a good deal. No matter how good the discount. Thankfully I read the fine print. BUT WAIT there is more, even if you choose to "skip a month," once you click the "skip link" it takes you to a page where you have to confirm that you want to skip! I almost over looked this... At that moment I knew the company was shady. Anyway please stay away!
Date of experience: March 21, 2018
Fabletics billed me $49.95 for a monthly subscription service after I ordered one item and attempted to cancel my service. Their representative then stated they would charge my account for the following month because their policy was to only accept cancellations on the first five calendar days of every month and I was notifying them on the 7th calendar day. Totally infuriating. Needless to say I contested the charge and was able to get the next following month cancelled. I still ended up paying for one monthly subscription fee for ordering nothing in one month. That qualifies as a misleading scam in my book. Run away from Fabletics unless you want to spend $50 month on their goods. What a sad joke.
Tip for consumers:
Run away as fast as you can unless you like wasting your time and money and getting mad.
Products used:
Yoga pants
Date of experience: April 21, 2022
Hello Ross,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Since day 1 I'm in love with all the products specially the pants. This the first time in my life that I found pants that I feel comfortable in and it's actually good for workout. Have you been to one of their physical stores? If you haven't you need to asap. It's some other type of level of customer service. Also the fitting room has a tablet that shows you what you're trying on, makes recommendations, and let you ask for help if you need. It's some cutting edge tech. I loved it!
Date of experience: April 22, 2022
Hello Karytta,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a fabulous day!
Best,
Renz
Very disappointed with this company. How they can legally charge you $50 for a "credit" and allow that to expire after a year is baffling to me. They claim emails were sent warning me, but I have searched back through and find nothing! Trying to chat with them with any problem is near impossible and honestly, the quality is fine, but not for what they charge for a non-VIP member price. Will be cancelling my membership.
Date of experience: March 1, 2023
Hello Ross,
Thank you for the feedback about your experience with the VIP membership. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I signed up for a membership a few months ago because it seemed like you had quality clothing, which you do. However, navigating your website is a huge problem. I've had multiple instances where I can't check out. Once when I finally was able to checkout I ordered the wrong size, brought the item to a store to do an exchange and they ordered me a completely different color. 2 months waiting for a pair of pants that ended not being what I wanted at all.
You cant cancel your membership online either or if you can it's so we'll hidden I haven't been able to find it. Ultimately I wish I never signed up for a membership. Been charged for membership credits I haven't been able to use because your website won't let me checkout, get the wrong items the one time I have used it and can't even easily cancel the membership. Unbelievably disappointed.
Date of experience: March 16, 2022
Hello Chris,
We sincerely apologize if you are not happy with your shopping experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Clothing was much larger than a typical S male size for me and so was not a good fit. Quality was just fine. It is immensely difficult to modify or cancel your subscription - wait times of over 100 people and 1000 minutes, but you CAN NOT cancel on your own. Has to be done through the service so it's not worth it, really is not worth it at all even for a one time discounted purchase.
Products used:
tank tops
Date of experience: August 9, 2023
Hello Jesse
Thank you for sharing your experience on the items we offer and we are sad that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Any any Purchase made automatically signed you up into their VIP program which automatically charges you $49.95 per month for being a so-called member. I just cancelled my membership and was assured that they would refund 3 months worth of membership dues at $49.95 a piece. I will keep you guys posted.
Date of experience: December 20, 2016
The quality is eh. The sizing is off. I didn't think it would be a big deal to just mail back and exchange for the correct size. The problem is that after stalking their website for nearly two weeks, they do not have my size in any of their leggings. So annoying!
Date of experience: December 4, 2014
I received my new workout wear today. I find both pieces to be very comfortable and a good
Weight to the fabric. I had wondered about placing an order after reading some of the reviews; but I am really glad I did and look forward to ordering again.
Ange B Ontario, Canada
Date of experience: January 13, 2015
The 1 is only because the quality of leggings is good. But not worth getting charged $70 a month for an account that you cancelled months ago. I looked into my bank statements because I noticed less money than there should be. They charged me twice for an account that I cancelled in April. When I called to cancel the membership yet again and demanded a refund, they kept trying to scam me back into the membership and were very reluctant to give a refund. Would not recommend. This has been a horrible experience.
Date of experience: December 10, 2018
Hello Jessica,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
I signed up with fabletics while I was Christmas shopping for my daughter and I did get some good deals. However $50 a month is a bit much as I don't know anyone who buys that much workout equipment on a monthly basis. Counting the months until I've satisfied my monthly agreement.
Date of experience: April 19, 2022
Hello Christine,
Thank you for sharing your experience with our promotions and the monthly credit charge. We value your opinion and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I stupidly signed up for the VIP membership with this company. That will serve me right for making online purchases after a glass of wine! I realised after 2 months that the VIP membership was £49 per month. I cancelled the membership, but then used the credit they had given me to purchase two sports bras. They were advertised at £49 each, but the labels said £44. They were advertised as medium support, but are absolutely useless for any any exercise except Yoga. The have very little support, which you don't realise until you attempt a star jump! I do not have big boobs, but I nearly gave myself a black eye working out in these "sports" bras. I also have to wrestle in and out of them. It's a work out on it's own! The first purchase I made with them was leggings. Again far too thick and hot for anything except gentle stretching. Overpriced and a complete con.
Date of experience: February 19, 2021
Hello Mary,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
Just be wary of the fine print and that monthly payment of $49.95... trying to cancel and it took a couple months and in the mean time got charged for the monthly fee. They should really do a way with this policy because it's misleading and who really needs to order every month... I will not shop this site again. Suzie
Date of experience: August 17, 2017
Hello Suzanne,
When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.
Best,
Samar
Although the garments I bought were great quality I am disgusted as to how £88 was taken from my account. Without reading the extremely small print that was 'apparently' at the end of the order confirmation I was unknowingly signed on to be part of the vip membership scheme. During January and February the company persisted to take £44 each month out of my account without sending emails, warnings or options to cancel my membership that I didn't even know I was on. After ringing up and explaining my situation I was told that there was no chance of a refund of the money which means I have unwillingly paid £88 for no garments. I don't suggest you use this site and stick to other more loyal and not sly websites.
Date of experience: February 22, 2016
I was skeptical about becoming a VIP because you have to skip your order every month or they send it to you. They do send a reminder the first of every month. Since I check my email often enough to skip or purchase within 5 days this was no big deal. Plus if you forget you simply return the merchandise with No problem. BUT the quality of their leggings is superb. You don't get the sheer in the butt problem when you bend over. The styles with pockets are my favorite. And they frequently have promotions so the price becomes very reasonable. I was hesitant but so glad I did.
Date of experience: April 10, 2020
Hello Sandy,
We appreciate the feedback you shared! We're happy to hear that you like the styles of our merchandise! Apologies if you're skeptical about the VIP Membership! Your feedback is important, so our Member Services team will get in touch within 48 hours to assist you further.
Best,
Nelle
The leggings that I got were fine but seemed to stretch out easily, even when I tried a smaller size. I'm not a fan of the "pay monthly unless you skip on these 3 specific days of the month" set-up because I forgot to skip regularly. That's just a personal preference, but that was what made me ultimately cancel my subscription.
Date of experience: October 1, 2022
Hi Molly,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
If you manage to find something you like, it's impossible to actually get it. They're sold out of everything all the time, their website glitches.
I used to really love them, but I just don't anymore. Half my wardrobe was Fabletics, and honestly, the stuff lasts. But, I'm not going to get items that are ugly and gaudy, and don't fit.
Date of experience: October 1, 2022
Hello Whitney,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our website and selection. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I had a tricky return and they handled everything smoothly for me after I was fully prepared to fight a battle to win my case. I feel more confident in buying fabletics, knowing that if something goes awry I will be able to get help!
Date of experience: December 1, 2021
Hello Laura,
We're glad you enjoy our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Nelle
Who needs a subscription to athletic gear? I mean a friendly reminder is nice but a lot of people purchased and did not read the fine prints. I saw it and called almost immediately to cancel. I am very turned off by the brand and the idea that Kate Hudson would participate in such tasteless business practices. Kate, I would venture to guess that people looking for a $25 outfit are not in the market for a $50/month subscription catered to their athletic wardrobe. Should we be reading everything we are agreeing to? Sure. But when you use Kate Hudson as the face of a company I can see where one could let their guard down.
Date of experience: October 12, 2014
The site was very easy to navigate, and I really liked how you could search for specific designs of leggings based on length and hold. The leggings I purchased were true to size, and very comfortable! I have already been telling all my friends about them, and some have looked into getting their own Fabletics clothes as well.
Date of experience: April 2, 2023
Hello Allison,
We're delighted to hear that you enjoyed your shopping experience with us! We are always looking for new ways to provide great products and services that will meet the needs of our members, including yours. Have a wonderful day!
Best,
Allison
It seems as if the stylists have changed. The patterns on some of the designs are either plain color or animal print. Something different would be a nice change. And the light colors are not good for me for they type of workouts I do.
Date of experience: April 4, 2023
Hello Cris,
We appreciate the feedback you shared regarding the designs of our products. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Clearly states on website that its a 49.99 per month which is why I don't get why people are so confused of why they're getting charged. If you know what fab shoes is this is another site just like it and they're slandering the name of the brand for 49.95 that was stated right on the front page...
Date of experience: January 13, 2015
Fabletics has great options from tops to bottoms, leggings, dresses and accessories. I've been so pleased with my purchases and can't wait for more! I have had a few questions and the online support has been most helpful and timely in getting back to me.
Date of experience: October 23, 2019
Hello Emily,
Great Feedback! The team here at Fabletics is so thrilled to hear such good feedback, and we’re proud to be one of the best sources of leggings, tops, and tanks! Thank you so much for choosing us!
You are awesome!
Bella
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Jeff,
Thank you for sharing your experience with the VIP program and the monthly member credits. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary