Fabletics

My experience with the site is extremely delightful. I'm able to browse, purchase and get what I want when I want. The recommended outfit selections are a true reflection of time and dedication to the audience.

I have had a change in income and had to cancel my VIP for a time. I had one credit so I ordered, they sent it to the wrong address so it was returned when I called and they only had 2 of the 3 items of the outfit in stock so they said they would give me a credit for the leggings. It turned out they gave me $30.00 credit and all the leggings are $70.00 so I can't purchase anything without renewing my VIP. I feel this is a very shifty sales tactic. Won't be renewing even if I can afford it down the line.

I placed an order on 10/24/24. After 3 weeks of not receiving my package I reached out. They no longer have a chat line and no one returned my email. I contacted Fabletics again on11/25/24. They told me then that they had shipped my package back because they were out of stock. It made no sense because if there was something to be mailed back it existed. Also I ordered many items. Were they all out of stock? They offered me a store credit after holding my money for 32 days knowing they were never going to fulfill the order. They then agreed to credit my card back as if they were doing me a favor. I've been a customer for a long time and their customer service has fallen by the wayside. Had I not called I guess I would have never received my purchases and they would have held on to my money.

This site is designed to blatantly pressure you into more and more and more. The entry offer is so enticing you start to look and add a few things to your cart. Then before you can checkout you have to skip the digital checkout line offers, which is annoying. Then there is the subscription service, which even if you "skip" like it says you can, it still charges you for the first month. Then you get so annoyed you just cancel the whole thing. But not before you have to spend your credit, lest you lose out on your auto $65 so you select and item that's meant to be free, but wait, now you have paid $75 once taxes and fees have been applied. Finally the item arrives and it's the lowest quality garbage you can imagine, that's not comfortable and looks as cheap as it feels. The whole thing is designed to charge you $200 before you realize what is going on and then you'll never look again.

I love my Fabletics clothing. The quality is great! The prices are reasonable. The only problem is the website struggles every time there is a sale. This has made it impossible to snag early deals as the site will not load. By the time I am able to get in the deals are mostly sold out. Unfortunately, there is not a Fabletics store nearby to snag deals at.

Limited availability of items in store makes it hard to use credits given that different items fit different, so its easier to buy when one can try items to make sure they fit well; or even buy something as a gift to someone

I am somewhat unhappy with the products. The sizing is not consistent and the quality is not as it was when Fabletics was first in business many years ago. I have clothes from that time and they are still in excellent shape!

I placed an order. It was shipped to the wrong address (my fault. I didn't notice the shipping address). It was never delivered and was returned to fabletics by usps. This was 2 months ago. They took a month to process it, then sent me an email saying I'd be refunded. I was never refunded or even credited to my account. I'm done

I had to get cancel my credit card and replace it because of this website. That said, the leggings were good. The trade-off isn't worth it to me though. Super stressful dealing with this site and everything related to it.

I love shopping at Fabletics for good quality clothing. I hate that sometimes they are so popular that things are sold out. I love reading reviews to know the fit and knowing that everything is going to wash and wear well.

That moms have money to spend to. Your quarter zip women's pull overs are too short. If we buy the XL, they are too long in the arms. If we buy the exact size, they are too short in the waist. Please give our tummies coverage. Not everybody is shaped like Kim Kardashian. You are cutting out a huge portion of the market share by designing your clothes just to fit her body style.

The atmosphere of this store is amazing. The employees want to help you, and they strive to locate your sizes and provide you with options if the size is not in the store. I spoke with some employees during my shopping experience: Sarah(spell check), Logan, Brad, and Jerrica. They all provided exceptional customer service. A store of employees that are engaged at their level is rare. Thank you.

I purchased clothes, which came in a little smaller than I expected. I was able to exchange two of the three options, but the third shirt was not available in a larger size. Rather than wait for a new one to become available, I was given a credit that is not equal to the value of a new shirt. As I cancelled my membership, I probably won't be utilizing that credit because in my opinion, the cost of the items received isn't worth paying full price.

Hate how difficult it was to not be charged for monthly fee. At least three times I was charged for a month I thought I had actively postponed. Glad to be rid of the subscription and would happily recommend competitors to friends simply on the predatory basis of the subscription.

Every time I login and want to order some thing, my size and color are out of stock. I search for an alternative, but what I want and what works for me is always out of stock. It's very disappointing. This goes for the scrubs as well as athletic wear.

The customers service and variety of choices are great. However, some of the products do not have high quality which honestly due to the low price of those specific ones, it makes sense. But some other products which are more expensive have acceptable quality in their price points comparing to other competitors.

The clothing has nice material but the cut for the men's shorts isn't the feel you get with Under Armor. For instance, the shorts with the liner inside isn't designed right at all. The shorts part is too high and can look odd…especially if you have big legs. With the regular cut shorts, they tend to grab your quads a little too much unlike Under Armor shorts which are more relaxed and cut right if you have muscular legs…and I'm talking like a college athlete stud type. The material is nice but I would look at how they make the shorts for athletes with muscle.

Exceedingly overpriced, super excessively late on shipping and delivering, super rude customer service reps. Will never recommend after the awful experience I had. Gave them a 2nd chance, and they repeated exactly the same procedure. Also very deceitful in the way they have the website set up. Trick you with small and ilintent writing and when you hit apply to the original order, doubles it up, and don't reimburse when you make a claim.

I have called on several occasions to customer service and only once would i call it a positive experience. Most times they are rigid and unwilling to help. Recently i received an email add saying in huge letterseverything is on sale but when i went to purchase several items, none of the items i was interested in were on sale at all. I sent a message to the company and basically got an email that said oh i am so sorry we will look into it. Frankly i have reached the point of with poor customer service and misleading advertising if i continue as a customer i am incenting bad behavior. Therefore it is my intent shortly to end my membership with fabletics

I came in-store to exchange something I ordered online because I ordered the wrong size, as well as use my vip points to purchase items there. The staff were very helpful and friendly, as usual. Thank you :)

I ordered quite a few items and upon adding items to my shopping cart the prices would be one price but then would change when I added additional items. Shorts were supposed to be $10 but only one pair stated that price and the others went to 13.99. Same with pants. Frustrating

Generally speaking, there are a handful of items that I order more than once from Fabletics. I've tried many more items and they simply don't fit well, mostly leggings. I really like the high impact sports bras, underwear, and the PowerHold 7/8 leggings. But overall, the items are significantly overpriced, so I now only purchase when Fabletics is running a major sale across their website. The monthly fee doesn't cover taxes, so I always have to pay more above and beyond the monthly subscription price and the quality of items isn't worth the subscription price.

9 or if 19 pieces came. When we called they didn't know how. The person didn't even want to remedy it. Have no idea how and when we will get those items. If we do a return, they will return money for only the pieces we received. What is sad is that they have very good product, just no service