Fabletics

Love the leggings! Sizing sometimes can be off but overall very pleased with the fabrics and cuts. Customer service is excellent. Please do not change anything in that department as we like to talk to a REAL PERSON on the phone. Thank you Fabletics! Love the sales for VIPs. Very satisfied customer here from Montreal, Canada.

As soon as I walked in my shopping experience was wonderful. Greeted right away helped me with my crazy "wanting to color match" outfits. Extremely patient. I love coming here thank you to the Fabletics team!

The 2 for 24 deal simply didn't work and required me to work through two customer support chat sessions followed by a phone call. Entirely annoying, except the phone support was helpful. Lost my continued business.

I talked with customer representative, he said I will get around $20 refund due to the first month money deduction from my account towards membership which I didn't know was there on the very first day,

Used to love their tights recent purchase were already ripped/ruined when I received them. No online chat? 2022. Every business has online chat. Have to call to cancel? Super prehistoric. Very sad it's gone so downhill.

Fabletics is a pleasure to purchase from. I LOVE their workout wear, it fits like no other. The customer service is excellent and any issues were resolved quickly. Thank you. I will be a continuing customer.

I have been interested in ordering from Fabletics several times, but automatically being signed up for a monthly subscription was a major issue for me, so I never did. When I saw the deal for these shorts I decided to finally just do it. I am so happy with the shorts and like them, but still not happy with the subscription. I canceled the subscription after opting out of the first month, but the system is just frustrating as it is. I understand some like the subscription, but I have no need for it and it would be nice to not be forced to be signed up for paying a monthly fee for something I was not sure I was even going to like. I don't burn through clothes that often so I really don't need to order something monthly either.

I used Fabletics for about 5 or 6 years. The quality of the clothing I purchased was good, and I am still wearing many of their pieces. I don't have a desire to purchase regularly nor an income that allows it. I discontinued my membership because I needed to cut my monthly expenses and credit card debt.

Shopping online makes it convenient for me. The website is user friendly and it's nice to see different models, different body shapes wearing the same outfit.
Affordable and rewards program.
Finally, great products at affordable prices.

They split my purchase into two shipments - 1 item in the first, 4 in the second. The second one wasn't delivered. I called and they promised the repeat shipment but didn't do anything about it. I called again, they said the items were out of stock. I asked for a refund, they agreed only to store credit. I'm working through my bank now to get the money back.

Also, I was subscribed to VIP, they said to wait for an email with which you can "skip" the VIP payment. The email never arrived (it's supposed to be in your inbox from 1st of the month to 5th) I just cancelled on the 4th to make sure there are no additional payments.
The item that I received (the first shipment consisting of one item) isn't that good either

Only had my leggings for 2 months and the stitching is coming apart!
Was told I could have a refund or exchange for me to say refund!
Then be told that it would only be store credit afyer the fact honestly never had to argue to receive something offered by customer service! Avoid them the worst company

I'm giving this an average rating, because I actually love the product. Fabletics leggings are the only leggings I have bought in a year. I run long distances daily, and want/need enough leggings to support my activity level. Fabletics have worked out great for me. HOWEVER, at some point in the winter their website started freezing up every time I tried to place an order. I had to call to place an order once, and I've even gone into the store (which isn't ideal during a pandemic). I'm at the point where I'm ready to give my business to somewhere like Lulu or Athleta, even if Fabletics work for me. I'm a busy person, and I shop mostly online, so I value convenience, and a broken website is not convenient at all for me. I'm hanging on waiting for to chat with a representative as I type this.

Two out of the three pairs of shorts I received were horrible. Fabletics was very uncooperative when it came to exchanging the products. Also the website is bad. I would not recommend buying anything from them.

Even though the price is cheaper than other brands, I still feel like the quality it's not worth the price. Very poor fabrics, stitches are running, and it loses shapes after a few wash. I would rather spend more money on more quality products.

I love Fabletics! Good quality, for good prices and it's Never, Ever boring! If you're on the fence about joining... just do it. Skip as many times as you like! Sizing I great and returns are easy too! I cannot say enough good things!

I've been ordering for a long time and until recently I'd not received anything incorrectly, this past purchase was the incorrect color of a pair of pants. The whole exchange process was quick and easy. Still am very satisfied with the service fabletics provides.

Will never do business again. Spent so much money with them and got very few products. The products I did get may have been quality but they were very costly and there are many other brands on the market that are just as quality.

Love Fabletics! 99% of my fitness attire that I also wear casually is Fabletics. I find the fit and sizing to be really nice. I'm typically a small and appreciate that when I order items, I'm in a small/x-small. I've tried ordering from other places that have put me in a large and that did not make me feel very good.

I would like to see the maternity line expanded, as when I was pregnant I did have to go elsewhere. I'd be nice to use our member credits for some more clothing bundles. When I've gone to use my credits and most of the items are less expensive than what was charged on my card makes it a bit hard to buy something, as it ends up costing me more money. But, I'll continue to buy Fabletics clothing

Love their scrubs! True to size and durable! Super stretchy and comfortable. I work at a clinic where you're bending and moving in all crazy positions and these are amazing

I ordered a lot of items when everything was 80% off. I ordered two sizes since I had never bought from this company before. I kept the smalls and return the mediums there were three. They only refunded for two because they didn't believe me that I sent back three. That was very disappointing to me. If they're going to have big sales they need to have Customer Service to handle what is returned.

I ordered the 2 for $24 leggings deal directly from their Facebook ad. There was absolutely NO mention ANYWHERE that I would be entered into their monthly subscription nor that as a VIP member, that I would be forced to pay $49.95/month. Terrible communication and honestly, very shady business practice. I've returned my two leggings and I'm still being sent their junky products and charged the $49.95/month. I called their customer service line and after a 30 minute run-around, I finally convinced them to refund my credit card and cancel my "subscription." They kept trying to tell me that they didn't need to refund the money since I have the money as a store credit. I NEVER want to order from your store again. There are plenty of other options that won't bait and switch customers like Fabletics did with me.

I have been a Fabletics VIP member since the company started. Recently, I had over 940 points (1000 to earn a free outfit) when Fabletics decided to change the rewards program. It now takes 2000 points just to get a top or bottom! How shady of a deal is this? Also, the choices they give you are items you have already purchased or are being discontinued. Shame on Fabletics! If you are thinking of joining - DON'T!

First the positive, 99% of the items I purchase from Fabletics I am pleased with and enjoyed wearing. The items in this order were for my son and he is very happy with everything.

The challenges: I go out of my way to purchase in store because online delivery are slow and rarely if ever arrive on time. I would rate my experience with Fabletics customer service via online/telephone as some one the worst. I have rarely experienced helpfulness in my interactions with CS reps. More often than not I am advised of the reasons my concerns cannot be resolved.

Overall review: love Fabletics and will continue to shop in store and avoid online as much as possible.