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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

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Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user lees1241
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics has generally been pretty good about reminding customers of their member credit on the first of the month, until this past year. I was charged a few times because the emails stopped coming, so I ended up setting up my own reminder. Again, it works well if you know to check every month, and it worked for me until it didn't.

The email reminders have come back in play in the last couple of months, but I'll keep my reminders just in case.

Date of experience: October 1, 2024

Thumbnail of user jackieb1367
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've still chosen Fabletics as my daily workout gear. However, when shopping for myself and now my husband and son….i find many of the items and sizes needed are not available. That has been discouraging.

Date of experience: December 1, 2024

Thumbnail of user jinnymariec
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've purchased a huge amount of stuff from Fabletics, most of it is great! However, I am a big woman and many of my choices in size are not available, bc they're either sold out of my size, or they don't offer that item in my size at all, which can be very frustrating when buying clothes. I am very happy with the quality of the merchandise offered, Everything I've bought from this company has been very well made, with small considerations added here and there which makes my purchases even better.
So yeah, overall my experience has been wholly positive and I will continue to shop here!

Date of experience: December 1, 2024

Thumbnail of user rachelm2807
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've made one Fabletics scrub purchase, which I returned because the fabric was very thick and uncomfortable. Shipping time was a bit lengthy- close to 10 days. I may try the scrubs again if a different material is offered.

Date of experience: December 1, 2024

Thumbnail of user azitaa4
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I have had a wonderful experience being a VIP customer and getting great value, ease of return at the nearby store, and customer service. My only concern is not offering healthier fabric such as cotton on more styles and that is the reason for giving 4 stars.

Date of experience: December 1, 2024

Better Fabric
November 15th, 2024
Verified purchase
• Previous review

I am very satisfied with everything about Fabletics except that I would have liked it better if they used healthier fabric such as Cotton instead of recycled plastic for the material of the clothing. That's my only concern specially nowadays with the increased rates of cancer.

Date of experience: November 5, 2024

Satisfied
July 11th, 2024
Verified purchase
• Previous review

Easy and smooth service. The online shopping and the option of returning in store makes it easy.

Date of experience: July 1, 2024

Thumbnail of user ramonay21
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like that you vary your selections and have varied colors and certainly keep up with the trends. The quality misses sometimes in that the leggings waist don't stay up and many tops/jackets are not stink proof. Some I've had to stop wearing even after repeated washes.

Date of experience: October 1, 2024

Thumbnail of user wendyh1227
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Date of experience: October 1, 2024

Thumbnail of user trishac156
Georgia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Sizing with items are completely inaccurate, that is if you can actually order what you want. Most of the best outfits are completely out of stock in matching items, with no restock timeframe. Credits have expired, so you're paying for nothing instead of accumulating something for your money. Also, many items around $30-$40 take up one member credit, so you're still loosing about $30 on each order. Complete waste of money.

Date of experience: October 14, 2024

Thumbnail of user xx212
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

👎 they make it incredibly difficult to cancel by placing multiple obstacles in the way. Also, if you have more than one person in your home who wants their own account, they may cancel your order assuming sale stacking, though sizes are different. Which is hilarious and makes no sense.

Date of experience: September 1, 2024

Thumbnail of user amandac2863
Massachusetts
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Like the products, but the mobile website experience is terrible. Site "freezes" regularly requiring you to go back and lose your place. Products are also discontinued so quickly that it's often hard to find things I want in my size.

Date of experience: September 1, 2024

Thumbnail of user lacyh29
North Carolina
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Date of experience: September 2, 2024

Thumbnail of user melkya
Pennsylvania
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I am being charged now an amount of 59.95 which i don't know why it is cause i never ordered anything else from the website so I need someone to contact me and explain and return my money back please and thank you.

Date of experience: September 7, 2024

Thumbnail of user brandib401
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.

Date of experience: October 1, 2024

Thumbnail of user annak1628
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have avoided Fabletics for years because of their membership-based model. I saw a cute romper and decided to place one order. It seems like their prices are completely made up, a pair of shorts from the same exact fabric somehow cost more than the romper?
The "non-member" price for the shorts online was $69, but the tag said $94. I only paid $12 but the quality feels like it should be even less.
Also, one of the items was stolen from the package before it arrived to me. Customer service was good but I won't be ordering again.

Date of experience: October 1, 2024

Thumbnail of user roderickr56
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

If Fabletics didn't charge a monthly membership fee to get "lower" prices on their items, this may have been a five. I hate the pushy sales tactics that their retention team uses to prevent customers from dropping the membership. The clothes are nice and comfortable, though.

Date of experience: October 4, 2024

Thumbnail of user steves6386
Florida
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I am very disappointed in my experience with your company, i agreed to pay one price on line as a new user, when i received my American Express bill it was much higher, your web site is also not user friendly at all, which is unfortunate because i liked the garment i purchased,

Date of experience: December 2, 2024

Thumbnail of user carmena413
Oregon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.

Date of experience: October 1, 2024

Thumbnail of user loganp164
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Good product wish they would offer it in more sizes or have more stock. I am generally a big guy so finding good quality, but low price shirts and fitness wear is hard for me. I try to stay up to date on the latest drops but when I try to find my size it is almost usually gone.

Date of experience: October 1, 2024

Thumbnail of user lorib1770
Ohio
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Almost all the clothes I own/wear have come from Fabletics. In 1990 I had cancer surgery and was no longer able to wear blue jeans due to the surgery scar. I also had a hernia as an after effect of the surgery and I discovered that wearing supportive athletic wear was exactly what I needed. However I am now turning 72 yrs old and don't always find the styles I am looking for for both my life and my ongoing yoga practice.
Also I do live on a fixed income and try to make good use of the great sales from Fabletics. But still I remain a loyal customer!

Date of experience: October 5, 2024

Thumbnail of user joed3124
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Ordered Don pants size 40/32. After I received them I tried them on and they were short. In the meantime I noticed Fabletics took 59.95 out of my bank account two times. Here I guess when I bought pants at 80% off I Unknowingly became a VIP member at 59.95 a month. It stated that in very very very small statement at the bottom that you would need a magnifying glass to read. Very misleading. I will not buy anything else from Fabletics.

Date of experience: September 12, 2024

Thumbnail of user johng11123
Texas
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: December 2, 2024

Thumbnail of user jodib483
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great prices, great sale! I've been a member for over 15 years and love everything about Fabletics. Returns are super easy and the employees at my local store are top notch just like the quality of all their items.

Date of experience: September 3, 2024

Thumbnail of user michaelv2382
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been buying from Fabletics for a few years now and I absolutely love the clothes they have. I have a more athletic body shape, so it's sometimes very difficult finding form fitting clothes that look good. I have pants, shorts, joggers, socks, dress shirts, t-shirts and underwear and they all feel amazing when i have them on. I am very specific about how my clothes fit and look and Fabletics is a major part of what my attire looks like lately. Thanks so much!

Date of experience: October 1, 2024

Thumbnail of user peters4961
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I purchased the 10$ shorts without knowing I was getting signed up for a subscription that pays $70 a month for no reason. This was false advertising and very helpful that you don't have a support email. So safe to say I will never be buying from fabletics again.

Date of experience: November 1, 2024

Thumbnail of user jadonk6
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The whole subscription process is a sham and extremely predatory. They make cancelling nearly impossible. Getting through to anyone to actually help is very frustrating. I will tell anyone that listens to avoid Fabletics at all costs.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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