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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,136
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,490)

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Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user jaymeb58
Indiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Difficult to navigate website to cancel every month. If I forget to cancel or confirm cancel I'm charged a member credit $69. Any of the items we needed were already cheaper than the $69 credit.
When I finally tried to cash in on my member credits each item I added to cart then tried to check out was now out of stock. This happened multiple times in one transaction. But wait there more. Fee shipping. Nope. There's taxes and Tarrif. I have never ordered anything in the US within the US and laid a Tartiff on top of normal taxes. But wait if I pay for something in the store I'm still laying taxes and a tariff. I paid 7.50 intarrif and 8.92 in taxes. Do not buy into this monthly vip membership

Date of experience: October 1, 2024

Thumbnail of user anshanyk
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

Date of experience: September 4, 2024

Thumbnail of user lavettel2
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The last 3 pair of Powerhold leggings I have purchased have had issues. They are developing holes very quickly, the seams are fraying or there is rusching where there shouldn't be.
If it was one pair, ok. But 3 recent pairs? That is too many. I will be cancelling my subscription immediately.

Date of experience: October 1, 2024

Thumbnail of user kellyo675
Georgia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The products are very good. The Fabletics business model however is very confusing and disieving. Way to many texts announcing sale items that are beyond cheap, then when using your prepaid credits the product pricing feels that like its retail +. Cancelled my memvership and still am recieving sale texts. Can't get them cancelled..

Date of experience: September 2, 2024

Thumbnail of user kevino1987
West Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Every piece of clothing I've received has been super comfortable, fit well, has held up through a few washes.

The shorts are super comfortable.

The prices are pretty solid if you keep an eye out for deals.

The only thing I didn't like was the monthly membership aspect. Even though tiki can skip a month or pause whenever you want, on at least two occasions, I thought I had opted out for a month but actually didnt complete the opt out. It's clearly designed to make it difficult to opt out and it was only like $50 each time and the clothes I used the credits on were great, I just don't want to have to confirm 2 or 3 or 4 times I want to skip a month. I didn't even try to get ahold of customer service because there's 0 chance I could get a hold of a human being.

Service
Value
Shipping
Quality

Date of experience: November 4, 2024

Thumbnail of user christophert904
Maryland
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Who pays $59 a month to buy clothes? They are better off making clothes affordable and ditching the membership model. $55 for a T-Shirt? I'm done doing business with them, which stinks cause the shirts I ordered were nice..

Date of experience: August 1, 2024

Thumbnail of user graceb765
Florida
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The outfit bundles don't compare with how they used to be 3-5-10 years ago! I keep holding out hope, but have started to give up. LOVE the bell bottom compression pants though, despite not being in an outfit bundle.

Date of experience: August 1, 2024

Thumbnail of user danielleo394
New Jersey
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Do not recommend fabletics at all. They rope you in with initial low prices, but when I had to exchange a product due to incorrect size the price went back up and I ended up paying more. I tried the subscription for a month thinking it would remain with those low prices, but no. Horrible selection to use your credits. Terrible and misleading business model. Overpriced for lack of quality.

Date of experience: August 1, 2024

Thumbnail of user violaq4
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!

Date of experience: November 1, 2024

Thumbnail of user kennethr2189
Colorado
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The sweatpants and joggers are great and fit great according to the website fitting parameters. The underwear/briefs are okay. The waistline on the briefs creases and folds over too easily and stays that way.

Date of experience: November 5, 2024

Thumbnail of user jozmondb
Virginia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I unsubscribed and ended with fable-tics WEEKS ago. If I continue to get emails i will be getting legal representation to file a lawsuit. I have video evidence of me unsubscribing but yet still continuing to get emails from fable-tics like this one.

Date of experience: December 1, 2024

Thumbnail of user jessicak1803
Illinois
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I wish Fabletics had more filter options on their website. If you look at how Lululemon filters the leggings, for example, you'll see it is much easier to navigate their site. I like being able to filter by size, length, fit, color, style, etc.

Date of experience: August 1, 2024

Thumbnail of user zachr259
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The title says it all. I have nothing bad to say about anything I have ever purchased. I have been a member since the first month they started, learning about them in the beginning stages of cloud computing and how Microsoft helped them with their analytics at a conference. If you haven't tried them you're missing out. I bet there are 30 leggings of various lengths, sizes, materials for every purpose of life, tank tops, t-shirts, bras everything has been the best.

Date of experience: August 1, 2024

Thumbnail of user amyf1613
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I should've known to order a size up. I got the "normal" size I wear and by the time it got to me and I tried it on and imitated a return they were out of the size I need. Yitty and Fabletics are always fit smaller.

Date of experience: September 1, 2024

Thumbnail of user connies1397
Michigan
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Purchased a few things, didn't care for the fabric. Requested a return label, received immediately. Went to UPS showed the QR and that was it. Received confirmation.
I really like Fabletics clothing; no hassles

Date of experience: August 1, 2024

Comfy and styling
May 16th, 2024
Verified purchase
• Previous review

I order from Fabletics a lot, especially the sales. But I don't purchase the workout bra's on line, due to each one fits differently. Overall great quality, fits comfortable, the material last a long time.

Date of experience: May 6, 2024

Thumbnail of user ebens11
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

These are definitely shipping direct from
China which means it can be weeks before your things arrive. Size is not consistent, especially between different styles.
The "membership" requires effort and digging on the website to opt out of the month, which makes it difficult to manage your spending.

Date of experience: August 1, 2024

Thumbnail of user georgiaw264
Vermont
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

The format was confusing at first, but now that I've figured it out I like the ability to skip months and I've had a seamless experience with returns. Of the items I kept, I love and wear them often. I specifically love the Yitty bras and shapewear.

Date of experience: December 11, 2024

Thumbnail of user jonih126
Michigan
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I've always loved Fabletics. It's easy to shop, grab a membership, then cancel if you want. Sometimes favorite leggings/colors are out of stock though. Also, the last two pair of leggings got a hole in them fairly quickly and then a run forms up/down from the hole. Not happy with the quality in that respect.

Date of experience: August 1, 2024

Thumbnail of user garrettp115
Georgia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I only signed up for a sale. The regular price for the clothes is not worth it, but I really like the shorts I purchased. I would buy more for the sale price but it's not worth having to remember to skip a month until another sale. Also, the vip membership price isn't worth the credit to one item because the men's clothes aren't as expensive as the membership price for the credit. Not a good deal.

Date of experience: September 1, 2024

Thumbnail of user jerrilla1
Illinois
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great designs and colors. I enjoyed the beginning offer. The products were of good quality, and I liked the shorts with the spandex included. In my opinion, the value of the deal goes down each month. I don't see the value of the 59.99 each month for one new pair of shorts. Again, love the product, but being forced to pay almost $60 a month after such an inviting intro wasn't sustainable for me.

Date of experience: September 1, 2024

Thumbnail of user benw2092
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I bought 3 pairs of shorts as part of a sale where all shorts were $10. At that price it was a great deal, but these shorts are normally like $60 I believe. At that price, I guess I would have expected some really nice shorts that felt like $60 quality. The shorts aren't bad but I would value them at $20, which is pretty normal for shorts.

The membership that they automatically sign you up for is very expensive and doesn't get you much, and it's pretty challenging to cancel. They say you can cancel online but it's very hard to find. The chat bot kept asking me to call to cancel, and when I did, the rep kept giving me other offers trying to get me to stay instead of just cancelling like I asked.

TLDR: decent shorts, but overpriced. Membership is tough to cancel

Date of experience: November 4, 2024

Thumbnail of user cassandras448
Bahamas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Love the colors and the fit. However, I would wish that the waist part of the fabletics tights would not role down so much that I am always having to pull it up.
Just wish there was a way to control that no matter what size or how much belly fat a person has. Just want my (spear tires) to stay covered with the perfect fit of the tights. 🤣🤣

Date of experience: August 7, 2024

Thumbnail of user katiem1076
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I love the pants I got but the were WAY too big! I arranged to exchange for a size smaller, took them to Ulta and the cashier said because I didn't have the tags, I couldn't return them. So I'm stuck with pants that go up past my boobs.

Date of experience: September 2, 2024

Thumbnail of user almazy
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I always forget on due every month to skip membership credit charges about one or two days pass and i call to the customer service and I'll tell them that I forget to skip and they always understood me and canceled to me.
I really appreciate it! Everybody who works for Fabilatics are so good!

Date of experience: November 7, 2024

Thumbnail of user jenniferk2712
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The quality, fit and style of clothing has been great. It's actually pretty easy to skip the month if you don't want to be charged. What I really don't like is that if there is a sale, you can't get the sale price when using your member credit.

Date of experience: August 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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