Fabletics

It's a bit difficult to understand how Fabletics works when you're a VIP member. Also when I don't skip it seems not to match the amount due. When shopping I feel welcome and when I make a return I don't feel as welcomed.

I was a member for years and spent hundreds of dollars on workout clothes. Unfortunately, I ordered a cosmetic bag that broke the first time I used it. After contacting costumer service, I was told they could do nothing for me. For 20 dollars, they couldn't replace a bag. I quit the membership service and will never shop there again.

I received a charge on my card today from Fabletics and when I called, I was told it was a membership fee and that I didn't "skip" this month. I was notified that I had to, and now have been told that it will take up to 7 days to get my money back! Canceled my membership and never shopping there again.

You can stay on top of your VIP account and make sure they don't charge you, but your confirmation page will not be consistent. You can think you are spending your rewards points and are ordering two items, but after entering your credit card number and hitting the confirm button, you end up with only one item and your rewards points are taken without anything for it. Pay very close attention to what you place in your cart, how much it costs, AND THEN what the final confirmation is. It MAY change. Take lots of screenshots throughout the entire process, including with chat representatives because those chats DO NOT get emailed to you after you close the box. Screenshots, screenshots, screenshots.

I cancelled my subscription, and you guys still had it and took money out of my account after i cancelled both emails. And I got told my worker Jazmin that you guys would put money back into my account and never did.

I called to cancel (since you can't cancel online) and I was told I could skip a month, and I explained that I've been doing that for a while; however, I want to cancel. I could lose my member credit so instead I had to place my order to then cancel.

I had the wrong address on the order- (I can't change this online) so I of course call and they weren't able to help.

There's not enough functionality one can do online, and the phone lines are terrible help.

I couldn't figure out how to use my gift card. I spent awhile on the phone between 4 calls and lots of time I was able to placed an order. The items arrived and were a different color than pictured on the websight. The items are unusable to me and I find the company difficult to work with.

I had been a VIP member for over 6 years when my family purchased a gift card for me for the Black Friday/Christmas sale season. I was about halfway through using it when all of a sudden my orders kept getting cancelled. When I called, they said there was a hold on my account and wouldn't explain anything from there. A week or so after that, they cancelled my account entirely. It's been FIVE MONTHS and they still haven't addressed this issue despite my sending the original gift card paperwork and everything. I started out in absolute shock because I've spent literally thousands with the brand over the years, it represents 80+% of what I wear every day. This experience shows just how much they really care about their long-standing members.

BUYER BEWARE!

Return was nightmare. Since I don't have a printer I couldn't print a label from the site and had to call twice for assistance which took forever on the phone x two. Then I had to call back for refund which took an hour on phone

I have been a member with Fabletics since around 2018 I believe. I absolutely love the products and would recommend to my friends and co-workers. Nevertheless I have an issue with my package and had called to resolve the issue. Absolutely bad experience from the way the representative was dealing with me to the attitude that I wasn't expecting to receive.

The quality of the fabrics has gone way downhill and they never have much in stock. I can't get just a regular pair of black leggings in my size. Fabletics brags about having such a wide range of sizes, but they never have them in stock. After my last purchase with Fabletics, I am done. I am canceling my membership. The fabric is just junk now.

I'm a poor student so they weren't able to take the £44 out of my account for over a year. Got transferred my loan so i was able to pay my rent at university and they took £88 within a couple of hours, which meant I wasn't able to pay my rent. It's a shocking and disgusting business which is essentially stealing from their customers and are incredibly unhelpful in resolving it. DO NOT JOIN

I like the jacket I picked out for myself but I made a mistake on the pajama top I got for my mother. I thought I was getting a set with shorts but it was only the top. It was on sale so not gonna try to return it. Wish they wouldn't picture it as a set if only part of it is available. Not much of a sale then. But my mistake I guess.

My last order and others before, I used my credits from months i did not purchase and after I purchase my item never shows up but you take my credit away. My purchase on August 14th still has not gotten here.

The product I was pleased with It was the automatic subscription I was not pleased with. The company charged me two subsequent months after my first purchase before I realized it
This is not an item I need to replenish monthly!
I will shop when I find it necessary and I do not need a company helping themselves to my bank account! They promptly refunded me but what if I wouldn't have noticed! This is NOT acceptable business practice

How did I get a membership for $64 dollars a month? I don't remember seeing anything about a membership. And then when I canceled Fabletics keeps my "credits" I feel like I just got scammed

I absolutely love the pants! I bought a few pairs and they are the best. I bought a few tops as well and one I wasn't that impressed with but the others are okay. The sports bras I bought 3-4 and I love those as well! Cute backs and super comfy, I wear them all the time. Overall I love fabletics and will definitely keep buying from them

I recently ordered a dress from FashionMia. When I received it I was very surprised by the quality and workmanship. Very poor. Even though I ordered this 3 sizes larger than I normally wear it still didnt fit.
I also recently ordered from a sweatshirt from Rosegal same problem. Poor quality and workmanship. Also ordered 3 sizes larger than what I normally wear of course it didnt fit. Fortunately I paid by Paypal so I wasted no time filming a dispute. Also FashionMia is being investigated by the BBB because of so many complaints. Beware dont order from either of these companies.

Picked up several items during the sale. Unfortunately, most of the items I wanted were already out of stock, but I still got a few things for more than 50% off

The app kinda sucks and is annoying. Often I have load errors or shopping cart errors. I am excited about Yitty and think you could have better workout tops. Leggings on point, bras on point, tops meh.

Extremely low quality and ridiculous customer service. I could say I wouldn't suggest this site to my worst enemy, but I'm pretty vindictive, so really, I would. And then I would just laugh and laugh!

I just placed an order for the most expensive shorts ever in the beginning of this month because I had a hanging 1 credit of $50 forever and had plans to cancel this crap of membership. Even tough, I bought something in December during the first 5 days of the mont, Fabtletics still charged me for the membership, another $50 this month. I canceled the membership immediately and send a notice to Paypal for unauthorized charge and no accept any chargers for this business.

In April 2016 I started an order with this company and when I found out that you have to pay $49.95 each month I never executed the order. Now, 14 months later I have a $49.95 charge. Their customer service can not find the charge (surprise) even with my name, email, credit card and cell. So they apparently have no way to refund the money. Now I have to cancel my credit card as the bank considers this fraud. It is not an overall fraud it is the company not being ethical with their database. DO NOT TRUST THIS COMPANY! I spoke with Diane on June 12,10:20a mountain time for 17 minutes- all unresolved.