Fabletics

I always have a great experience with Fabletics. If something doesn't fit I can return with ease, no hassle! I've never had an issue. The quality of the clothes are fantastic as well!

Fabletics is one of the few things that is "as good as it seems." From their amazing clothes to their online site, I find myself completely satisfied.

I simply asked how to use points that had been earned and got a smart answer aimed to hurt me. Once points are gone will not be using site or recommending to others.

Their clothes vary drastically style to style. I was a member for over 2 years and ended my membership because the quality of clothing was getting worse.

Exchanges and returns take forever, you forget you ever were waiting for something. Also gave a 4 because they are often out of stock of popular items.

Sent clothing back almost a month ago now to approximately an hour away location. Have yet to receive any return on to my credit card. Very disappointed.

Clothes are always affordable with the sales and good quality. Customer service is easy and reliable where u usually don't even have to talk to another person.

Honestly, it would be better to just go and buy from a high end sports brand like Lorna Jane or go for cheap stuff from Target! I originally signed up to buys some cheap tights that turned out to be average at best in quality. After signing up to the VIP price, I was not aware that my account would be charged every month!

After three international phone calls and a lot of stress, I've tried to purchase more products that I do not need or want just to use the credits that I have accrued in monthly fees. I still need to call AGAIN to cancel the damn account.

Would NEVER SHOP WITH THEM AGAIN. Next time in going to Lorna Jane and buying exactly what I want!

I love having a local store front to go in and try outfits on, the girls at the shops of legacy location in Dallas Texas area are just amazing! I never walk out with less than 3 outfits!

I have love this products since i became a member. I love the scrubs line even more. Im hoping maybe next time leggings for plus size will have something to hold it in better and not rolled down

Great fantastic clothing was awesome very happy to do business

It would be nice if they would go back to having more capri options rather than just leggings, like they used to have. I love my Fabletics for working out, but the full length leggings are too hot.

It is disturbing if a group of thieves can label themselves as a "company" and get away with knowingly and intentionally stealing money. Someone in the legal field needs to look into putting a stop to the type of fraudulent, bad faith, unethical "business" strategies practiced by Fabletics. I have a very pro-business mind set, but a group of thieves does not qualify as a "company," and stealing money should never qualify as "doing business". If these tactics are not criminal, they are at least unconscionable and Fabletics needs to be disgorged of its"ill-gotten gains." STAY AWAY FROM THESE THIEVES.

I'd order more but the majority of the shorts and shirts are never in stock, unless you want the flamboyant colors which I don't like.

I ordered leggings on April 18th. Come May 3rd I saw a girlfriend post she got us that she ordered on the 20th and loved them. So I call and the agent snaps and tells me I need to just wait, they'll be shipping mine out.
I ask to talk to a supervisor who tells me what I ordered was out of stock and I won't be getting a package! Still waiting on this transaction that should "cancel out and be available right away"

First the good: the clothing is nice and customer service is very helpful.

The bad: closed out account because I got tired and annoyed of having to cancel monthly order so that I wouldn't get charged the so called membership fee. I shouldn't HAVE to buy if I don't want to. Deliveries take too long to arrive with USPS. All other companies I shop with use UPS with free delivery. If you gonna charge membership fee, the least you could do is use UPS free delivery.

I made an account and purchased VIP membership in the beginning of December. I then decided to cancel my VIP membership for a short time. I had always planned on going back because my first experience went well but then when I cancelled, my credit card was still charged again. I got in contact and it seemed to be cleared up pretty well- they cancelled my VIP plan and promised to put the $50 charge back to my card. They told me it would take 3-7 days for the charge to be put back. After 7 days had come and passed, there was still no money put in my account. Every single morning I would go to their website and try to contact them. I would be left waiting for hours and they NEVER would answer me. Finally, in the box where it asks you to sum up your reason, I just said "membership questions" and sure enough, they answered within minutes. They purposefully avoided answering me when they knew I wanted my money back, probably hoping I'd forget or give up. Absolutely ridiculous. I will never give them another penny of mine ever again. I literally cancelled my card so they have zero payment information for me.

I purchased 2 pairs of leggings (they were pretty soft and comfortable to be fair) on the pretense that it was a first time user sale. (I have since learned that there is always some kind of sale, but once the items get in your cart, the price sometimes changes because of what else is in your cart, yet this is not clarified in the banners advertising the sales) This particular sale was not advertised as having any relation to their VIP service. I looked carefully for this because I got roped into a VIP on another site, where they charge you monthly and then you use it as a credit for purchases. Then 2 months later I saw that I had been charged $50 each month because they did enroll me in the VIP program. The customer service department refused to refund the charges and basically said I was dumb for not knowing the sale was tied to enrollment. I then tried to use the two credits and found that it would only apply one $50 credit because my order was under $100. I then noticed that a month later they charged me again, because they had not cancelled my membership as requested. I had to contact customer service to get the second credit applied, I finally used them all up and will never shop on that site ever again.

I absolutely love the clothes. I have 6 pairs of pants/capris and wear them nearly every day. I don't love that I missed a month and had to pay. I have bought enough so that this shouldn't be a thing. Also, I don't love that many times my colors or sizes aren't available.

I made a purchase for Mother's Day, and paid for expedited delivery as I had just come out of the hospital and couldn't get out to the store. My package was late. Customer Service explained their second party delivery system is still catching up from COVID. Then STATE THAT on your site when you offer expedited delivery. Since standard delivery is 7-10 days, when you pay for expedited delivery you don't expect it to show up AFTER the standard delivery would have arrived. Or, when someone calls to express there is a huge delay - send the product with a service that is reliable and will get it to the customer on time. I was very very disatisfied and cancelled my membership - one that I had used a lot. As a repeat, consistent customer, I expected more from a company this big

I ordered my first outfit for 25 dollars, and as an active college student this seemed perfect. I signed up for the VIP membership (without really even knowing what I was signing up for) and I have to admit, it seemed too good to be true. I very soon realized that I was going to be charged $50 for each month if I did not buy an outfit, or if I failed to "skip" that month. I immediately called to cancel my order, and the woman who answered barely spoke English. She then proceeded to offer me 500 free reward points. Seriously, I watched my father run a company out of my home for 2 decades and I know a bad business model when I see one. Why should you have to offer your customer 500 reward points to stay with your awful company? I cannot believe Kate Hudson backed this company. I ordered clothes last week, and they are allegedly arriving tomorrow. Let's hope I get my package and the clothes are good quality. I will still not be recommending this company to anyone. I will stick to my Lululemon and Amazon finds, thank you.

When I purchased some leggings and a sports bra the site AUTOMATICALLY, without my consent, signed me up for their monthly membership which costs $52 A MONTH! They then charged my credit card this outrageous amount for three months in a row even after I called and told them that I DID NOT sign up for it and wanted my money back.

I signed up early in the month for the VIP Membership and dutifully clicked the 'skip this month' button to avoid being charged 49.95. Imagine my surprise and anger when checking my bank account to see... 49.95 gone towards a store credit. I immediately called customer service where I was met with an incredibly fake, apologetic man who swore he cancelled my membership. I even asked directly, is this membership cancelled? After replying yes, he said (so rudely) that a refund was not available. A month goes by and today I see ANOTHER charge of 49.95. I call to hear another fake apologetic voice of a clearly foreign woman who actually cancelled my membership and provided me a refund for the second charge (but still was rather rude, imploring me to use my store credit to BUY MORE OF THEIR PRODUCT). No words about the first charge but I will be disputing with my bank. I will be calling, telling, yelling at anyone who will listen about this experience. I am in high school, so imagine my shock at losing $100 even when using my money responsibly and bothering to read the terms and conditions of the membership. This is might as well be a scam website!