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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.6%
Positive
1,605
Neutral
262
Negative
1,130
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
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Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,490)

Rating

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user heidid313
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Was overcharged for being a VIP member and then spent hours trying to get refunded. Also, better off waiting for their sales. VIP Membership has no real value.

Date of experience: October 1, 2024

Thumbnail of user abbeyl43
North Carolina
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Got a refund but they no longer had the item in stock! They did not offer to resend the order either!

Date of experience: November 1, 2024

Thumbnail of user nikkim542
Idaho
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I just never irder the right size. But I love the products. Motivated to drop a few pounds to wear them

Date of experience: November 4, 2024

Thumbnail of user tammyp887
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have experienced being quite dissatisfied with the availability of inventory. I find myself looking at other scrub brands because Fabletics does not have stock. It's frustrating.

Date of experience: October 1, 2024

Thumbnail of user andrear1408
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They get you with the 80% off everything at first but then the regular member prices are not that great of a deal after the fact. Doesn't make you want to keep it.

Date of experience: October 1, 2024

Thumbnail of user candim53
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Always easy to order and track my shipments as well as get points towards future purchases and I always love the reviews from other customers. They're so honest.

Date of experience: October 5, 2024

Thumbnail of user jessicaw2511
Iowa
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I love the leggings and sports bras I get from Fabletics. They're super comfortable, they don't roll, they're squat-proof, and they dry quickly so I'm not drenched in sweat after my workouts.

Date of experience: October 5, 2024

Thumbnail of user rachelj742
Florida
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Not sure how my order got shipped to a completely wrong address, but the company could not do anything to fix it and I was told I would need to contact the shipping company (which doesn't have a contact option) to attempt to get the address fixed. Couldn't even get a refund and they refused to ship me a set to the correct address.

Date of experience: June 24, 2024

Thumbnail of user mewling
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I cannot recall who helped me, I believe his name is Louis. He have really great customer service. Very kind and patient. I really appreciated the help.

Date of experience: October 5, 2024

Thumbnail of user davidm11954
South Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I am getting so tired of every text they send me with these great deals. Yet when I go to site they are either always sold out of the items they showed me. What a scam

Date of experience: October 4, 2024

Thumbnail of user donj452
California
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

A revamped website has the potential to cultivate loyal customers. However, the interaction and the ability to find bundles were both areas that could be improved.

Date of experience: October 6, 2024

Thumbnail of user amyn1219
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Site works for the most part. It just takes an inordinate amount of time to load, and many items online are out of stock or sold out which is disappointing and time consuming trying to find alternatives.

Date of experience: June 15, 2024

Thumbnail of user eileenw321
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Having $ removed from your account automatically is nonsense. The website is not clear on this matter. As soon as i am able im out! Like the product, hate the process.

Date of experience: October 4, 2024

Thumbnail of user michaelh8946
Kentucky
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the clothing, but I think it's overpriced, primarily because of the "deals" you get by being a VIP member. It's way too complicated and too cumbersome. Makes me avoid shopping there again.

Date of experience: October 1, 2024

Thumbnail of user db386
New York
3 reviews
5 helpful votes
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June 20th, 2024
Verified purchase

Leggings fell apart after one wash - all the threading came out. I contacted them for a refund or exchange and just got a snarly response and told they cannot view the images as you can only reach them through Facebook messenger and they offered me a $10 store credit against a new pair of leggings.

Tip for consumers:
Do not buy from here - their customer service is appalling, their product is poor quality. I am a professional fitness instructor teaching around 30 classes per week and I have had better quality leggings that I purchased for $10 at TJ Maxx that lasted months and months longer than this poor quality Fabletics product.

Products used:
Powerhold leggings which fell apart after one wash

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user vikkil39
Louisiana
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Been purchasing from Fabletics since my fitness journey years ago. Their PowerHold leggings are the most compressive leggings around and with pockets! Recent purchase went smoothly, as usual.

Date of experience: October 1, 2024

Thumbnail of user justinh1419
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

The concept is just plain dumb. Ditch the subscription concept. It's dated, annoying, and actually deters customers like myself. What you want is almost always out of stock and the colors and styles get stale after awhile with no refresh unless it's for a "limited time". Clothes themselves are just ok. Are they as good as Lulu? Not even close. Much lower quality but still decent clothes for the price. Their manufacturing (likely in China) is very inconsistent and if I get two pants of the same style and size but just different colors, one will be 1-2" shorter than the other and more loose in the thigh area. They are really all over the place when it comes to consistency, same with shirts. I ended up canceling my membership because it just became an annoyance more than anything. They lacked new colors or styles of what I wanted and I had to go through the hassle of skipping each month. I'd rather pay a little more with more consistent quality and sizing and buy without the silly membership.

Products used:
I bought several pairs of pants and polo shirts.

Service
Value
Shipping
Returns
Quality

Date of experience: October 1, 2024

Clothes are ok but the subscription model just plain sucks
January 1st, 2025
Verified purchase
• Previous review

Not a big fan of the subscription based model. I always end up missing the window to skip and I waste money just sitting there as items are never in stock. Huge deterrent.

Date of experience: January 1, 2025

Thumbnail of user timb2013
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Did not match up to other athletic brands in the same price bracket. Compared to Brooks, rabbit, vuori, craft. The fabric feels cheap. Cut is unforgiving and unflattering.

Service
Value
Shipping
Quality

Date of experience: October 1, 2024

Thumbnail of user beatas39
Illinois
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Love the products but the website and shipping is so bad.
Shipping takes absolutely forever. Shipping label is made right away but it takes days for the package to leave the warehouse. This is probably the only company now that offers slowest shipping.
Also, when I get an email with the tracking number and click the tracking number, it doesn't track the package.

Date of experience: September 18, 2024

Thumbnail of user jenniferm6357
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Products are good but the website is cluttered, inefficient and slow to load, making it harder to make selections. I sometimes lose patience and end up not ordering. Shipping is also very slow.

Date of experience: October 1, 2024

Thumbnail of user lindal4338
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been a member of Fabletics for years and tell everyone about how great the quality is and how much I love the styles and selection of fitness and athleisure. I buy lululemon, Vuori and Athletica too, but love my Fabletics as much as all the others, and at a very affordable price!

Date of experience: October 1, 2024

Thumbnail of user glendab370
New Jersey
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Items always arrive in a timely fashion. It's also great that I can stop and start our savings whenever necessary.
Overall, great shopping experience. Itsvall good that there are neighbourhood stores nearby.

Date of experience: June 12, 2024

Thumbnail of user chrisp2782
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I live in a hot climate, in which it rarely gets cold enough to wear cold weather gear. I wish that Fabletics carried shorts and other warm weather clothing for a greater part of the year.

Date of experience: October 1, 2024

Thumbnail of user joel2807
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Somehow I was enrolled in a monthly payment plan. It wasn't easy to unsubscribe and get my money back. Read the smallprint

Date of experience: November 4, 2024

Thumbnail of user brianr2019
Texas
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

I've been getting Fabletics clothing for maybe a year now. All kinds suit me, and I wear them everywhere. I've sometimes found slacks difficult to find long enough for me, but I have several different colors and wear them often. Sometimes you are out of the color I want, though. Work harder on that, please.

Date of experience: June 8, 2024

Great clothes, subscription paradigm not to my taste
March 1st, 2023
Verified purchase
• Previous review

I've been very pleased with the clothes I have bought: fit well, look great, launder easily. It took me a while to learn how to say no at beginning of the month, so I was billed once for nothing and had to buy something. Never again. Will be cancelling soon. Have enough clothes, don't need aggravation.

Date of experience: March 1, 2023

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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