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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
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Reviews (11,490)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user robertj3636
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The image used for this hat show a nice formed hap with clean tight lines and a sharp look. However, The hat I received is soft and floppy, and sad. Why is that?

Date of experience: October 1, 2024

Thumbnail of user jamieh1202
North Carolina
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I love the uniforms, but they didn't have the right size I needed so I got a size way too big for me! But I can't return them because I have already washed the pants.

Date of experience: October 2, 2024

Thumbnail of user andream2130
Tennessee
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I've been wearing Fabletics for almost 10 years. I recently ordered 3 leggings and they are the worst leggings I've ever worn. Medium was way too tight but large is fitted in the thigh but more loose in the waist, making them slide down with every few steps.
I'm a personal trainer so I'm wearing these pants 9+ hours and I can't get through my day without pulling them up constantly.

Date of experience: September 4, 2024

Thumbnail of user kaileys32
Alabama
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Somehow charged me 60$ for 2 months? RIDICULOUS! When I tried to cancel tricked me into thinking I was cancelling when in reality I was reinstating

Date of experience: November 4, 2024

Thumbnail of user michellek2226
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I bought the wrong size pants for my husband and went into the store to exchange them for a different size. They have great customer service and easily got the right size.

Date of experience: October 1, 2024

Thumbnail of user piar19
South Africa
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

The colours and style of the sets were wonderful. I would have liked if the black sets were the same shade of black. Nevertheless, I love my fits, very flattering and very comfy.

Date of experience: October 3, 2024

Thumbnail of user lucac116
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I was sent the wrong size and ensured they would hold the correct item for me. I sent back the item to exchange only to be told it was now out of stock. Nothing was offered for the inconvenience

Date of experience: October 1, 2024

Thumbnail of user richo145
Florida
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Ordered a few pairs of shorts, and very happy with them so far,highly recommend 7 inch with inseam

Date of experience: November 5, 2024

Thumbnail of user chelseac379
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It's not fair at all that the prices triple if you don't have a membership. I understand having a discount but the prices are so high without the membership that you can't even buy their items.

Date of experience: October 1, 2024

Thumbnail of user lawrencee804
Florida
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Web site is not good
Complicated with no guidance
Does not explain or show where you can skip the VIP for the month

Date of experience: November 4, 2024

Thumbnail of user barryb965
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the clothing. But in order to get decent prices, you need to join the 'club', and then in order to avoid making a steep 'donation' every month you have to go in and "skip" or cancel your membership entirely. What an unnecessary hassle! Would MUCH prefer everyday pricing with occasional sales, like every other site that I buy from.

Date of experience: September 4, 2024

Thumbnail of user mabelg38
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love how comfortable the material is and how great the quality is as well. The prices are a little much but they are reasonable. I love the different styles and much variety that they have as well.

Date of experience: October 1, 2024

Thumbnail of user tiffanyb1265
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I bought more because I owned a pair. The quality is not the same anymore, unfortunately. They do not have the same hold and the material feels cheaper.

Date of experience: October 1, 2024

Thumbnail of user sharrons44
Louisiana
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I have never had a bad experience with Fabletics! I have been a VIP member from the very beginning and have always been satisfied with the website, merchandise, reliable delivery and returns!

Date of experience: October 1, 2024

Thumbnail of user christinek1614
Georgia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I returned sneakers and pants which I used credits towards and my return for BOTH was less than the 1 member credit of ~60 that's atrocious and very disappointing. I'm praying to find things that works so I can use my remaining credits and cancel. Probably better off going to the store, it's disappointing the returns online would steal money like this

Products used:
Some sports bras and a pair of shorts but absolutely not worth the monthly credit which is $60

Service
Value
Shipping
Returns
Quality

Date of experience: September 4, 2024

Thumbnail of user josephg2759
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The shorts are great if the waist band maintains its shape, short sleeve shirts run a little on the larger size, while some of the long sleeve run on the smaller size. The pants run small unless.

Date of experience: October 1, 2024

Thumbnail of user heidil386
California
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I love the products but this new way of crediting by points either makes you pay more for a product or forces you into purchasing a more expensive set with additional cost. I canceled my membership in month 1 and was formally a member for many years.

Date of experience: September 7, 2024

Thumbnail of user robertt4265
Ohio
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I very much like Fabletics clothing and the people that work at the Greene location. My issue is with the way that they have raised their prices for some people on their memberships and not others. Why am I being charged $64.95 a month when I signed up for $59.95? I've been told that it is going up for everyone, but others that signed up before me have not had theirs change. I'm still trying to decide if I'm going to keep my membership or not.

Date of experience: September 5, 2024

Thumbnail of user brandonn392
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered from Fabletics through their VIP program since their prices were very unreasonable and the trial was free. Once I received the products the fit and material were mediocre and the quality of the zippers used was very bad. I would absolutely not pay full price for anything from this store. After you've completed a purchase they don't hesitate on the opportunity to flood your inbox with a bunch of products and "sales" either. Luckily their unsubscribe functions actually work.

Date of experience: September 5, 2024

Thumbnail of user jodib483
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great prices, great sale! I've been a member for over 15 years and love everything about Fabletics. Returns are super easy and the employees at my local store are top notch just like the quality of all their items.

Date of experience: September 3, 2024

Thumbnail of user ewad16
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.

Date of experience: September 5, 2024

Thumbnail of user stefanim37
Washington
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Love the items not happy with returns not very user friendly for sushi live remote and rural

Date of experience: November 1, 2024

Thumbnail of user christak68
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered a set of scrubs to test out.
The material is good quality, but I expected more stretch being from fabletics, they're also large compared to other brands so people definitely need to size down and petite if you're shorter.

Date of experience: September 2, 2024

Thumbnail of user mariah2228
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Overall the products are good quality; however, items I would like to purchase are rarely in stock in my size so it takes several months before I can use a credit if I forget to skip.

Date of experience: October 1, 2024

Thumbnail of user lacyh29
North Carolina
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Date of experience: September 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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