Fabletics

I've always had a good experience accross the board. Nice that a company can provide all around quality in some great colours! Thanks for having LONG sizes.

Tried to return items I needed exchanged and the proses was a head ace. So bad that I still never had them changed. Honestly just let it go but what a waist of 35 bucks

Use it or lose it

Cant believe that a company can deduct £44 recurring per month off your debit card (not direct debit) and if you don't spend it within a month they keep it and take another £44

Wow and I guess its a legal way to do business catching unsuspecting customers with well written VIP Membership deals

Whoever thought this system up needs a medal. Duping customers at its most legalist

Needs highlighting further through TV shows like BBC Watchdog

There must be a duty of care from this company to inform you properly that your credits are being lost not by email lost among a 1000 spam mails they also send instead of banking the easy money.

I was lucky i caught this early but some unsuspecting customers have been losing money for years without them realising because they only check direct debits

You have been warned

I cant believe another rich movie star trying to get more rich by scamming fans into a "MEMBERSHIP" just because you ordered clothes she endorses and put her name on! If it WAS that good, WE WOULD ALL KEEP ORDERING! So why scam us for monthly fees! I WILL NEVER SEE A KATE HUDSON MOVIE AGAIN!

You can skip anytime, if you forget your money goes further, clothes are great. Some "sweater/sweatpants" pill a-lot but the athletic gear is really amazing!

Worst customer service now and really cheap quality. The jacket I bought this month tore at an inner seam the first wear. When I called to complain they now make you send back the old item to get a replacement or refund. This has not always been the case. What kind of untrusting company is willing to pay the shipping an additional two times (I'm sure they pass it on to the consumers by marking up their overpriced cheaply made products).
They also go ahead and charge your card and send incomplete outfits if the products sell out in your size, without warning you ahead of time.
They are capitalizing on people that don't have the time to complain or follow through with returning.
Their attitude is "don't like it, cancel" and their customer service managers (most, not all) are not friendly and act too busy to assist. After being a member since this brand began, I cancelled and the manager who identified himself as Juan I spoke with didn't care at all,
They also know tack on an additional import tax fee from China at checkout so buyer beware the price you see in the cart will be boosted in the end by 10 or more bucks.

I will no longer try to guess if shoes & bras fit nicely with mail ordering.
I'm a gal who needs try on.
And, Yitty bra material is uncomfortable because too synthetic for my personal taste.

I placed my order over a month ago. They created a shipping label to make me think it was shipped. No updates since June 27th. Customer service is awful. I'll never ever recommend this bogus company

Snotty customer service rep when I was considering cancelling. Would rather pay full price than have horrible people to talk to. Won't be using fabletics again.
Clotheso are not worth the attitude.

Stole 1200 dollars from my account. Returned 590.00 still owes me 699.30. Turned them into the fraud department of my bank. They are filing charges against them as we speak.
Sheryl F Akron NY

So impressed to have leggings that are long enough for my 6ft plus size frame! They are affordable when finding them on sale, too!

Placed two orders, both canceled even though I was charged and it took 2 weeks to get my money back. Completely ruined my experience never ordering fabletics.

Primarily purchase leggings. They are great quality and fit perfectly. I am not a gym rat, so I have no need for the workout wear except as loungewear. I did buy one comfortable bra.

Ripoff site. Don't buy from Fabletics unless you want a $54 monthly fee taken from your credit card. No thanks. Crappy customer service & hard to cancel!

I love that i am able to put my phone in my pocket. I don't have to worry about losing it.

Everything I have purchased from Fabletics has been quality merchandise. The price of somethings I feel are alltle high. But products really last a long time.

I've been a member with fabletics for over 2 years and enjoyed the experience. Great with returns/exchanges. Wish there were more cold weather options; sweatshirts; lined leggings; sweatpants

Bought some Leggings for £22 great I thought. Took 3-4 weeks to get here because their customer service team can't get an address right! They also use Hermes delivery who don't have a direct phone number. Finally got my Leggings and the size is not true to fit. Thought I'd keep them and give them away, seeing as they are £20 and can guarantee I'd have a nightmare trying to get my money back. Two months down the line and Fabletics have taken £44 from my account... Without warning they had signed me up to be a VIP member. I was totall unaware that this occurred whilst paying for my Leggings. At no point on my phone whilst ordering did I see anywhere where it said obviously that you were signed up and paying monthly for rubbish clothing. I despise this company. I work in customer service and the retail/end user side of the business for a UK distributor and I know how to operate a good customer service experience and I VERY rarely leave a review like this. Fabletics is not what I expected. Don't waste your time or money.

There is a small print box that you have to uncheck, otherwise, you're a "valued member" Of their scam! Not worth the cost

Most things are made well. The lead warning bothers me. During a rough time in our life, I racked up a ton of monthly payments. Skipping a month is vital. Don't foret!

This is an awful scam! You call to cancel and the lady will pretend she can't hear you. And will repeatedly do this and they will charge your credit card and make it IMPOSSIBLE to cancel. Fraud. Scam. TERRIBLE COMPANY!

My story begins with Facebook, where I kept seeing Fabletics ads pop up everywhere. "Wow, those clothes are super cute and my gym clothes are worn out, I think I'll try this brand!" Blindly, yes blindly, I sign up and purchase $113 worth of items. Only after my purchase, did I realize I was now a "VIP member", which really just means they have your credit card number and they WILL be charging it on a monthly basis. No, I didn't find this out via their website, but through other dissatisfied customers who felt they had been scammed. You see, the website is not up front with customers about the dirty details of being a "VIP member", instead you find this out later in tiny writing. After all this, however, I thought to myself: "Fine, that was my fault. I should have researched a little better." Fast forward to receiving my clothing, and finding that none of it fit correctly. I ordered one size too small - oops! I go to exchange my items, only to find that 4/6 items are not returnable/exchangeable because they were "final sale". What?! Yes, final sale. I found this out later as well, and you guessed it, in more tiny writing. When I shop, I want to find good quality products and honest business practices. Not to be mistaken with a wild goose-chase Sherlock style... which is certainly how I feel $113 later.

Attempting to disengage with Fabletics was extremely difficult & frustrating. For that reason I won't recommend your exceptional products to anyone.
Tricia Donner