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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user josied69
Florida
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I HAVE NO COMPLAINTS WITH THE PANTS BUT I AM A LITTLE BIT ANNOYED WITH THE SPORT BRAS BECAUSE I HAD TO GET RID OF TWO OF THEM BECAUSE THEY BROKE. I HAVE NO COMPLAINTS ABOUT THE PANTS BUT I AM VERY SATISFIED WITH THEM.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Josie,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user johnk6195
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I reached out to cancel my subscription and was told to just skip each month. I don't want to have to do that - I just want to cancel.

Date of experience: June 3, 2024

Thumbnail of user peterr1348
New York
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I use pants for work and found them so comfortable I bought the shorts and I've used them as driving pants when I've made several long car trips. Worth the money!

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Peter,

Great feedback with our products! We sincerely appreciate it and we’re always happy to hear that our members are happy!

Best,
Mary

Thumbnail of user aw485
Massachusetts
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Customer service is great I was at this store 07/31/2021 the service with nice smile and respectful professional customer service I probably visit again this store for more perches thank you.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Adnew,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Thumbnail of user tedb304
Georgia
1 review
0 helpful votes
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May 28th, 2022

My first order, I thought to myself. Let me give them a try. Still haven't received my order. I won't order anything else from this company! I would post a picture, but I don't have my order yet.

Shipping

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ted,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user janee322
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

It just seemed like every purchase started at $54.95 plus tax, then the item might be at a higher price so you would end up with a hefty bill at the end. Also, you have to pay for import because, like any other garment, it comes from China, but at Target or Lululemon alike there is no import charge. Some items seemed to be worth it but some are not and that is the same for TJmaxx or Marshall's at a lower price and with the option of buying more items. I felt obligated to either skip or purchase an item every single month and $55 was always the minimum. After canceling the pressure went away. If you want something nice, go try it and buy it, if you want something to chill around the house, go try it and buy it, you will actually save time, money, and look fabulous. If you want to struggle with commitment and worry if fabletics might work month after month then here you go, give it a go and you decide. Please wash gently in cold water and air dry your favorite pieces no matter where you buy them.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jane,

Thank you for sharing your experience with our prices and the tax we have on our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user fabbyl
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I love the pants, they fit perfectly and I love that the sweat does not go through. Perfect for working out and doing squats. Not see through which is a plus.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fabby,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kaylaw246
Maryland
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Everything fits so well! I have never had work out gear that was so useful and comfortable. I love my subscription! I got rid of all my other work out clothes!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kayla,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you love the VIP membership program.  

Best Regards,
Clark

Thumbnail of user heatherh1605
Arizona
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I was reluctant at first to join but it has been such a fun experience. The choices, the sales, the speed of delivery and the ease of the whole process is great.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Thank you for the great feedback about our products and services! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in Fabletics!

Best,
Allison

Thumbnail of user marcib50
New Jersey
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I can't say enough about the Fabletics brand. The construction of the pieces is great. It holds shape and withstands the beating I give it with cross training and running activities.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marci,

Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user emilyh846
Minnesota
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

The perks of the VIP membership are amazing. Pay $50 for monthly membership and you are rewarded 1 membership credit which can be used to redeem up to $80 of product!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Emily,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Cathy

Thumbnail of user kimk1041
Minnesota
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The leggings and joggers are fabulous. I do have a problem with the sales and when I go to order they are usually out of stock and low number in stock.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

We appreciate the feedback you shared regarding the options we have. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user cassandrah196
Iowa
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

The app takes forever to load and forever to change pages. I love fabletics but the desktop version works much better than the mobile app. The navigation could use some work.

Date of experience: March 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassandra,

We are very sorry to hear that you have encountered a problem navigating our mobile app. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user cristing8
Canada
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

While i liked most of my items I have tried to cancel my membership several times and I am still being charged. I have had to pay Ive ridge charges on my visa several times when this happened

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cristin,

Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user rachelk418
Iowa
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

I absolutely LOVE fabletics not only because of the amazing high quality clothes, but also because of the great prices and how simple and easy shipping and handling is! Love it!

Date of experience: July 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rachel,

Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user konulm1
Canada
1 review
1 helpful vote
  • Send Message
May 25th, 2022

I finally received all my orders. The quality of all of them are unbelievably good. Loved them. But please find solution for your terrible and nerve-wracking shipping.

Service
Value
Shipping
Returns
Quality

Date of experience: May 25, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Konul,

Thank you for writing a review! Your feedback about the shipping timeframe is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user deeb310
Georgia
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

I love this and all outfits I have bought. The quality is awesome. It fits great and looks great. Also the material is very accommodating to my curves.

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dee,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user johnd6870
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

The shorts I bought are great... love the sewn in cell phone pocket. Fit really, really well!
The program to pause the monthly fee is fantastic as well.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user verlanal
Utah
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

I can count on these leggings always fitting the same and feeling great! The material is thicker and comfortable. Of course, the pockets rock. The waistband is perfect.

Date of experience: December 5, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Verlana,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user lourdesc37
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2020
Verified purchase

After one wash on the delicate cycle, a couple of my tops broke. The straps/ties has mostly been the issue. The quality of the bottoms are great though!

Date of experience: June 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lourdes,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the quality of our products. We will contact you for further assistance.

Best,
Dean

Thumbnail of user genevieveo2
Canada
2 reviews
2 helpful votes
  • Send Message
February 20th, 2018

I was charged $64.75 on my credit card today... how can I cancel this "surprise" monthly membership I am part of?! I am so disappointed in this company.

Date of experience: February 16, 2018

Thumbnail of user winonah3
Nevada
1 review
4 helpful votes
  • Send Message
February 21st, 2018

I have used shoe dazzle before so I know exactly how this site works. I skipped the month on February 4th which still gave me a day to skip. On February 15th I got charged $49.95. I noticed because my credit card company sent me an email stating that my purchase got denied. So I called fabletics on Thursday to have them fix it. I thought it's a mistake so no problem. The guy on the phone had me send a screen shot of my email from my credit card with what happen. I didn't get a reply by phone or email by Monday. I think this should have been fixed promptly but no. I called this morning on monday and they guy said he should have issued a refund so I can have my credit card company fix my credit score on their side so I said fine I'll try that. I then check my phone a few hours later and no refund email gas been sent but I have received an email saying that I closed my account. What the $#*!. I didn't ask for that or do that. So I called back and they said my account is closed and they can't reopen it but at least I got my refund email from the third person I spoke to. Horrible customer service. Too bad because I liked my leggings.

Date of experience: February 19, 2018

Thumbnail of user erink452
Hungary
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

I have been a member of Fabletics for years and have never been disappointed in a purchase! Their leggings are my favorite in sizing, fit, and fabric quality.

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user makiae
California
2 reviews
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

I've enjoyed being a member of Fabletics. They are always innovating and providing styles I like best. The prices are affordable, and the value and quality are superb.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Makia,

Amazing! Thank you so much for your fantastic feedback! We hope you will always enjoy the quality of our merchandise and our items' affordability! Have a nice day!

Best,
Bella

Thumbnail of user christinaa93
California
3 reviews
11 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

I love the quality of the leggings, tops, jackets, etc. I have purchased many things from the site over the years. Have a monthly subscription is just annoying.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Christina,

Thank you for bringing this to our attention. Your feedback about the VIP membership will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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