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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user barryb965
Oregon
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Love the clothing. But in order to get decent prices, you need to join the 'club', and then in order to avoid making a steep 'donation' every month you have to go in and "skip" or cancel your membership entirely. What an unnecessary hassle! Would MUCH prefer everyday pricing with occasional sales, like every other site that I buy from.

Date of experience: September 4, 2024

Thumbnail of user annem1925
Oregon
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

If you don't use your credits fast enough they expire. Then you pay $59.95 for a credit and something will go on sale for like $23.98, so you either lose money from the credit or pay out of pocket. Also there are some favorites that I wish they would stock. It really is a shopping pain and ends up costing way too much. I just want to use up my credits and get out.

Date of experience: September 1, 2024

Thumbnail of user sharynk18
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality used to be so good. I've tried to come back several times, and it just gets worse. The website and app are difficult to use and navigate compared to other online clothing stores. Items in common sizes are frequency sold out. It's just not worth the headache. I'd rather pay more and have a better experience.

Date of experience: October 1, 2024

Thumbnail of user jamess14296
Florida
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: December 6, 2024

Thumbnail of user kathrync1080
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've used fabletics on and off for years. I was always impressed with the quality. But lately the product has taken a nose dive in quality. The last order I put in I was charged over sixty dollars for a tank top. It never arrived and they did not refund me. I had already cancelled my membership so I didn't receive a credit either. Highway robbery!

Date of experience: October 4, 2024

Thumbnail of user christinek1614
Georgia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I returned sneakers and pants which I used credits towards and my return for BOTH was less than the 1 member credit of ~60 that's atrocious and very disappointing. I'm praying to find things that works so I can use my remaining credits and cancel. Probably better off going to the store, it's disappointing the returns online would steal money like this

Products used:
Some sports bras and a pair of shorts but absolutely not worth the monthly credit which is $60

Service
Value
Shipping
Returns
Quality

Date of experience: September 4, 2024

Thumbnail of user barbarad2613
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Ordering was easy and sale prices allowed me to order more items for multiple gifts. My son-in-law liked the shorts and tees he got for his birthday. The rest of my order is set aside for Christmas presents.
I will look to see if the adult clothing sizes are applicable for teenaged grandchildren. Children enjoy athletic wear that is comfortable for practice and it is hard to find sizes that fit their slim athletic bodies.

Date of experience: October 1, 2024

Thumbnail of user sarahr3192
Idaho
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

I am a VIP member and often what I would like is out of stock so I wait in order to use my credits. While I like the leggings, frequently the posted sales prices are much lower than my credit fee. I have had difficulty contacting customer service.

Date of experience: November 12, 2024

Thumbnail of user reneeb1092
New York
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Takes a minute to find what you love to wear or work out in but it's worth it. The returns and exchange process is super easy. The regular prices are overpriced but the sales are fantastic. Customer support is always really great. Shipping is slow so order accordingly.

Date of experience: October 3, 2024

Thumbnail of user michellet3208
Pennsylvania
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: December 5, 2024

Thumbnail of user fitfon
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a customer for over 4 years.

The VIP membership has become a joke.
- VIP credits expire when there is literally nothing valuable to buy.
- Quality of everything has gotten worse year after year, extremely disappointed.
- Only items that anyone wants to buy are gone the first day of the month.
- Cannot wait to use my final credits and leave this membership, I have waiting to leave for over a year.
- Items arrive multiple weeks after ordering
- Items often tattered or torn

Date of experience: October 1, 2024

Thumbnail of user kater448
New York
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

The workout clothes feel like they are made from shower curtain material, exactly like when I ordered something that ended up being from China. The fit was also a little off. I returned everything but some lounge pants which I kept because they were super cheap, but I've worn them twice in the past 2-3 months that I've had them.

Date of experience: October 8, 2024

Thumbnail of user heatherp1461
South Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Online ordering is simple and being a member, the prices are amazing. The quality of the clothing we have received is top notch. The customer service rep was wonderful when I called about a glitch in the free item that was coming up at a discount and not free. My only complaint if I had one is delivery takes a lot longer than other companies.

Date of experience: October 1, 2024

Thumbnail of user josepha3484
California
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: December 6, 2024

Thumbnail of user alberts688
Florida
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered some shorts for my grandson, and at the time thought I got a great price, but to my surprise a ridiculous charge appeared on my credit card, upon calling fabletics, it turns out to get the good price, you have to pay a monthly premium,that they fail to tell you about when ordering very dishonest won't be doing business ever again! With fabletics..

Date of experience: September 2, 2024

Thumbnail of user ericw2376
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I'm always pleased with my products, the quality is good and the colors have always been fun. I had an opportunity to deal with their customer service a couple weeks back and surprisingly that was a very pleasant experience as well. I recommend them.

Date of experience: October 1, 2024

Thumbnail of user melissac3025
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics always offers great quality and style. Love that they always have my size and color available. Been a member for several years and I look forward to the new styles that come out at the beginning of every month.

Date of experience: October 1, 2024

Thumbnail of user deborahl2239
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have no issue with the clothing. It's the monthly service that is not working as expected. There is no heads up, i.e. An email, at the beginning of each month about purchasing or skipping the month. (I get multiple daily emails about products, so I know my email is in their system.) But I must put it on my calendar to be able to skip each month, which doesn't necessarily work in a busy schedule. And last month I purchased something in the first five days, using a prior month's charge (and resulting credit to my account) but did not skip and was charged for last month. I will be cancelling this service once I use those credits.

Date of experience: October 1, 2024

Thumbnail of user richardm8635
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Love the product. Great styling, comfortable and well fitting. Inadvertently signed up for VIP program and was charged $59.99. Contacted you immediately to cancel but have been unable to get a refund. Made a great experience into a disappointing one.

Date of experience: November 1, 2024

Thumbnail of user kimberlyc3438
New Jersey
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Our purchase was wonderful and my son loves the shorts. The problem is I have been receiving a monthly bill for your membership, which I have called about already twice. I keep being reassured that the monthly billing will be stopped and it continues. Both Customer Service Reps were absolutely wonderful and very attentive and understanding. It is just a shame that your employees and products are so good, but your systems and programs actually ruin the experience.

Date of experience: November 5, 2024

Thumbnail of user maryg4173
New York
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I purchased a scrub set and a personalized lab coat as gift for my daughter.

I double checked spelling on personalization and it arrived with last letter missing. I called many times to try to mail back to correct. Each time was told final sale. All that was needed was additional letter. I was paying shipping. Ridiculous.

Item worthless with wrong name.

Date of experience: September 9, 2024

Thumbnail of user merissah11
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I am always impressed with the quality of my items purchased from Fabletics. Their pants are never see through and they hold up well during workouts. I hate having to keep pulling up pants when I'm running and I never have that issue in Fabletics bottoms. Their accessories are also phenomenal. I treat myself and shop here monthly 🤭

Date of experience: December 1, 2024

Thumbnail of user marthac2205
New Mexico
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: December 5, 2024

Thumbnail of user dennism2585
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I would get endless emails for promotions but rarely be able to find my size. The quality of the clothing was good, but the non-sale prices were way too high. You had to buy "credits" each month or remember to request to skip the month, which was just a giant pain. I would regularly purchase stuff if it was just priced fairly all of the time and no sub was needed.

Date of experience: October 1, 2024

Thumbnail of user anad338
Missouri
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

The products themselves are great. I really like them. If you sign up to be a member or whatever in the store, you will get charged almost $60 a month to get one of their products for "free". The free part is not true. They charge you almost $20 in shipping and it's takes 2-3 weeks to get the thing.

Cancelled after 2 months.

Service
Value
Shipping
Quality

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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