• Bookmark

    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

Write a Review

Overview

Fabletics has a rating of 3.2 stars from 11,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.2%
Positive
1,675
Neutral
271
Negative
1,203
View ratings trends
227
See all photos
How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,650)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user mindym61
Missouri
1 review
0 helpful votes
  • Send Message
January 4th, 2020
Verified purchase

My daughter loves going to fabletics each month to see what's new! The staff is amazing and super helpful!

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Mindy,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your Fabletics purchase! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user krisw54
North Carolina
2 reviews
1 helpful vote
  • Send Message
December 10th, 2018
Verified purchase

Items listed on sale but click on them and says "sold out ". Same old styles nothing new. Disappointed

Date of experience: December 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Kris,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Thumbnail of user margreets
Netherlands
1 review
9 helpful votes
  • Send Message
October 12th, 2015

Impossible to delete my account. Never understood this was the deal with becoming a VIP member! Worst deal ever

Date of experience: October 12, 2015

Thumbnail of user malissal12
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

I have loved my vip with Fabletics, but recently have felt like they are moving away from fitness clothing.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Malissa,

We appreciate the feedback you shared regarding the designs of our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user kellyx37
Illinois
1 review
0 helpful votes
  • Send Message
December 1st, 2021
Verified purchase

Live all the clothes: fit, fabric, design, color, texture options, especially the lounge wear. Fabulous customer service and prices.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kelly,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy

Thumbnail of user ryanc989
Arizona
1 review
0 helpful votes
  • Send Message
September 19th, 2021
Verified purchase

I've cancelled my membership twice now. You guys are abusive, at this point it's fraudulent the way you behave.

Date of experience: September 19, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

Thank you for writing a review regarding your experience with the VIP membership. We deeply value your business with us and your feedback is important for us. We will contact you within 48 hours for further assistance.

Best,
Ivy

Thumbnail of user christinr12
Colorado
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

I always love receiving my items from fabletics! By far the best shorts and pants I have ever bought!

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christin,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts and pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user abelj14
Indiana
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Do not automatically charge my card. I purchased one item. And now I being charged for nothing!

Thank you.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abel,

Thank you for the feedback about your experience with the charge in your account. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user charmainei4
Hawaii
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Very helpful, friendly upbeat. Great sales peeps! I always end up leaving the store with more than I planned.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charmaine,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

Thumbnail of user matildas22
Canada
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Amazing prices with the VIP member credit. So comfortable and cute. I feel so confident in my Fabletics items!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lindeann,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user chaseb103
California
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

It's intuitive and the products are incredible. I really love using Fabletics and recommended it to a friend today.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chase,

We appreciate the time you took to leave such a thoughtful review of our products and services! We’re happy you had a great experience with us! Have a great day!

Best,
Dean

Thumbnail of user kent326
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 7th, 2022
Verified purchase

Love the product, but don't like the way how you guys just set people up for some monthly membership

Date of experience: November 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ken,

We appreciate the feedback you shared regarding our VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user deea143
Florida
1 review
2 helpful votes
  • Send Message
March 31st, 2020
Verified purchase

I notified your company numerous times to cancel you keep billing me. And I have made a purchase recently.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dee,

Thank you for sharing your feedback! We're sad to hear that you're thinking of canceling your membership with us! We value you as a member, so our Member Services team will be contacting you shortly to assist your further with your concern.

Best,
Nelle

Thumbnail of user raphaelc60
Louisiana
1 review
0 helpful votes
  • Send Message
July 19th, 2022

Do not buy the Fundamental shorts. Decent quality but the fit is terrible and there isn't an adjustment string

Products used:
Fundamental shorts

Service
Value
Shipping
Quality

Date of experience: July 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raphael,

Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user razela
Israel
1 review
0 helpful votes
  • Send Message
October 4th, 2019
Verified purchase

Bought exercise shirts this summer. Baby color is perfect. Pockets are great. Shaping is excellent. Loving them. Thanks Fabletics.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Razel,

Wow! Thank you for the feedback! At Fabletics, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members.

XO,
Ivy

Thumbnail of user jerryk421
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I have always gotten good feedback, and all problems resolved easily.

The shorts and pants are very comfortable too.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jerry,

Awesome! We're happy to provide you with a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!

Best,
Dean

Thumbnail of user jeanc737
South Carolina
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

My different pieces fit well and are very comfortable! I love them. Store associates in Indianapolis were very helpful.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jean,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user caterinad1
New Jersey
1 review
0 helpful votes
  • Send Message
December 4th, 2019
Verified purchase

Love the leggings my girls love them too holds you in comfy great for working out or running errands

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Caterina,

Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user dianat101
Romania
1 review
0 helpful votes
  • Send Message
July 3rd, 2019
Verified purchase

Ever since I discovered Fabletics, I slowly started to replace my old sports equipment. And everyone notices. Great quality.

Date of experience: June 30, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Diana,

Fabletics promises to provide you with latest, branded and high-quality products. We are always happy to serve members like you. Thanks a lot!

XO,
Ivy

Thumbnail of user stevent1004
Colorado
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Easily found the correct size and color. Love ordering from Fabletics. Wish there were more colors to choose from.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Steven,

Thank you for sharing your experience with the products we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user carolynf273
New York
3 reviews
0 helpful votes
  • Send Message
August 8th, 2021
Verified purchase

100% satisfied with my pants! Super comfortable! I have never received an item from Fabletics that I didn't love!

Date of experience: August 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Carolyn,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Cathy

Thumbnail of user stephp6
Steph P.
Canada
1 review
10 helpful votes
  • Send Message
March 13th, 2016

Similar to most of the posts on here, I did not realize I was being charged monthly until 3 months in and was out the money for those 3 months. I have been waiting to get rid of this membership - of course you can't opt out online, you have to waste your time on the phone speaking to people who can't help you. I have been trying to use my remaining credits so I can cancel this membership, and I can't because THERE ARE NEVER ANY SIZES AVAILABLE!!! I have also used the online chat service, and after waiting for 10-15 minutes for someone to come online, I have been cut off with a 'chat session has now ended. Thank you for using' before I even had a chance to ask my questions. TERRIBLE customer service. What makes it worse is that Fabletics went from charging in CAD to charing in USD, which, for all of us Canadians, is a significant difference at the moment with the Canadian dollar being down so much. I wanted to like this company and their clothing, but I absolutely do not recommend it to anyway and have suggested to several interested friends to stay away.

Date of experience: March 13, 2016

Thumbnail of user teresah209
Texas
1 review
0 helpful votes
  • Send Message
July 4th, 2019
Verified purchase

It was a pleasant experience. But I've been a customer since she started. The website is easy to navigate.

Date of experience: July 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Teresa,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!

XO,
Ivy

Thumbnail of user jillg14
Ohio
1 review
7 helpful votes
  • Send Message
September 16th, 2015

They should put in bigger letters how they take money out of your account for their membership fee.
Scammers.

Date of experience: September 16, 2015

Thumbnail of user reginab74
Michigan
1 review
0 helpful votes
  • Send Message
July 8th, 2019
Verified purchase

I enjoy shopping at Fabletics. Their outfits to choose from make shopping easy, and the quality is just unbeatable.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Regina,

Thank you for your continuous love and support. We hope to fulfill all your FABshionista needs. Happy shopping!

XO,
Ivy

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Fabletics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Fabletics?