Fabletics has a rating of 3.2 stars from 11,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
I was a fabletics VIP member for the last 7 years. I have always been very impressed with the communication and quality of products they sell.
Date of experience: September 4, 2022
Always have had a pleasant with my Fabletics purchases. Being a VIP member is wonderful. I am able to obtain many of the items i like!
Date of experience: December 1, 2022
Hello Juanita,
We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Delete the membership and make it low prices for all. Play down spoiled rich kid of the spokesperson. Stop with the jumping through hoops. So dumb
Date of experience: December 24, 2021
Hello Kaye,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
I understood completely how VIP system worked. I knew that I had between the 1st through the 5th of the month that I had to cancel the monthly selection. The first month after I got my two leggings -- canceled that month. No problem. 2nd month -- cancelled it within the time limit. I am 100% certain. I was still charged on my card $49.95. I called and spoke with customer service. He barely spoke English. He said he would refund my money. I then said I wanted to cancel the VIP membership. He said he cancelled it. He was ready to hang up the phone and I wanted to double-check when I would have a refund of my $49.95. He said he couldn't refund my money. I asked to speak with a supervisor and he put me on hold. I waited for a period of time and finally the same customer service representative came back on the line and said he could refund my money. I asked him why he could all of a sudden do it now, but before he couldn't -- he just said he had to do it another way. I'm doubtful my refund is going to come through. No worries though, I spoke with my bank and they said to wait 5 days and if a refund didn't come through, I could file a dispute. I'm on it. I don't like games and I don't like shady practices. I'm so completely disappointed in Fabletics and disappointed in Kate Hudson. This company is about greed rather than ethics and good customer service.
RUN FAST! Do NOT buy!
Date of experience: March 8, 2019
Hello Kristie,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
I have been a Fabletics Partner for more than a year now and I couldn't be more happy with the product.
Date of experience: August 4, 2023
Hello Desiree,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics!
Best,
Mary
It's ridiculous that you have to do so much math to figure out just how much something costs and whether you're getting the best price for it. The prices on the tags are a joke, trying to trick us into thinking we're getting premium quality. The tag says $74, but you can use a member credit that costs $55, or you can wait for a sale when it's $21, or wait for a different sale when it's 2 for $24. I don't have time for these games. Also, I've tried about a dozen bras and pairs of leggings now, and the sizing is a challenge. Some Small bras cut my boobs in half and nearly require dislocating my shoulder to get out of, but some Medium bras are falling off of me and don't fit snug around my ribcage. The same is true for the leggings--sometimes Medium means Muffin Top, but sometimes Large doesn't stay up, so it's really hard when you're shopping by mail to know how things are going to fit. Some of the bras are unlined--which isn't always noted in the product description--and who wants to show everyone at the gym that detail of their anatomy? Some of the pants are very thin and show every bump, bulge, and underwear line. No gusset in some of the leggings means there's some "below-the-belt cleavage" to worry about. Despite my several purchases, the "My Reviews" portion of the site says I have nothing to review, so I can't share my experience with Fabletics and other customers. I've ended up returning about 75% of what I've bought, and I plan to cancel my membership pretty soon. I've only kept it this long due to recent weight change and needing to restock my workout gear at prices within my budget, but there are options at this price point with fewer headaches.
Date of experience: October 5, 2022
Hello Angela,
Thank you for writing a review! We value your feedback on the products you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I should have read some of the reviews here first. I signed up for the VIP membership thinking I will just cancel it if I don't like the clothes. We'll I ordered some Lima capris in a couple different colors. Had to send them back for different size. When I reordered I tried them on they seemed comfy so washed them before I wore them to gym. The minute I started sweating they started itching terribly. I couldn't wait to take them off. I ordered some shirts for casual wear. They were OK but cheap fabric if course for 19.99 I expected that. I ordered my first outfit Jan 1st and ordered the Kimberly sweatpants and a top. The sweatpants were very cheap lots of polyester I went to return them and over a week later had not received the return label. Meanwhile I called to cancel the membership and the lady gave me a very hard time about canceling. I finally said the clothes are cheap I would rather buy Lorna Jane or lulu and pay the extra money. So I am now worried they will get trying to charge my CC which I can't seem to take the number off web site. I also returned some tights and a shirt over a month ago and they say they still haven't recieved it. I shop online quite a bit so understand shopping online and this company has the worse customer service ever. I have written 5 emails asking for the return label and called. I finally just got it.
Date of experience: January 16, 2015
I just got back to the gym and needed something to calm the jiggle. I read some terrible reviews about fabletics but loved the designs so decides to give it a whirl.
After some research I figured I didn't have much to lose and wanted to judge for myself. They had a sale if you become a VIP Member you can get 2 pairs of leggings for $24 - sounds like a steal!
I browsed the site and chose my 2 pairs of leggings. I placed the order around 10am on May 17th. The leggings arrived by noon the NEXT DAY. I was baffled by the crazy fast delivery! They were stylish, fit well, make my butt look AMAZING and the quality is comparable to other, more expensive brands.
I called to cancel my membership (something I heard was a huge hassel) - the call took less than 5 mins. A customer service rep named Josh couldn't have been nicer, he asked me to stay and did attempt to keep me as a VIP Member but respected when I said I'd like to cancel and he cancelled it for me.
I am actually regretting cancelling now! Haha! I will try the leggings and see how they hold up with wash and wear but I LOVE them and have nothing negative to say at all.
I am thrilled with my new leggings and look forward to purchasing again in the future.
Date of experience: May 18, 2017
Hello Tori,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.
XO,
Samar
I love most but hard to difficult ordering the right size. I am in between XS and S
Date of experience: July 11, 2023
Hello Adela,
Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our availability. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I've never had any problems with any of there clothing or have a reason to contact customer service.
Date of experience: November 4, 2022
Hello Jan,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love the fabletics leggings. They are comfortable and good quality.
Customer service is always helpful and friendly.
Date of experience: December 1, 2021
Hello Sam,
Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
It's been an okay experience some of the clothes have been very good only one I didn't like
Date of experience: January 1, 2023
Hello Ashlee,
We appreciate the feedback you shared regarding the item that you got. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Tried to cancel account but they refused to refund balance. Poor service $35 S&H fee for small item.
Date of experience: February 12, 2020
Hello Theresa,
Thank you for bringing this to our attention! We're sorry to hear you're thinking of canceling your account and unhappy with our shipping policy. We value your feedback and we'd like to make things right. Our Member Services team will be contacting you within 48 hours to assist your further.
Best Regards,
Nelle
Amazing products, that fuel my athletic goals and look good! We definitely recommend and purchase in the future.
Date of experience: November 1, 2022
Hello Richard,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Incredible product and service. From choosing what I wanted, to getting it delivered, it was a great experience.
Date of experience: July 4, 2022
Hello Nico,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope to hear more from you in the future!
Best,
Mary
I've nothing but the highest regards for Fabletics. Love the products, superior distribution system, and A+ customer service!
Date of experience: December 4, 2021
Hello Mary,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!
Best regards,
Chad
The selection is good and quality materials. The website seems to have issues every time I use it.
Date of experience: January 7, 2023
Hello Traci,
Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very good exercise clothing brand with good material and cut.
I am just not a fan of subscriptions.
Date of experience: January 4, 2023
Hello Hessam,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I really like your products guys, the fabric the materials everything just satisfied me. Thank you so much.
Date of experience: July 4, 2022
Hello Muni,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Fabletics sells quality merchandise at reasonable prices, as long as you stay on top of the monthly charges!
Date of experience: April 22, 2022
Hello Angela,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,
Zeth
Great selection; ordered 2 outfits - leggings, shorts, sports bra and tank. Excellent quality, fit and style. Quick shipping.
Date of experience: November 1, 2022
Hello Poppy,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I've been a longtime fabletics shopper! I love their leggings and they are more affordable than their competitors!
Date of experience: October 1, 2022
Hi Fatima,
Thank you so much for your awesome feedback! We love being able to provide the products that our members seek. We truly appreciate the time you spent sharing your experience and we hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Love the outfit. Has great quality to it and is very comfortable. Would definitely recommend Fabletics to other.
Date of experience: March 20, 2018
Hello Rebecca H,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
Hello Rebecca H,
Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!
XO,
Sherry
Great clothes and easy website to use. Appreciate being able to skip the monthly membership fee.
Thank you.
Date of experience: October 1, 2022
Hi Anne,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
It's getting expensive, and I'm not really into bright styles. I'm having a hard time using my credits.
Date of experience: May 29, 2022
Hello Gale,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hi Bethan,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina