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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    830
  • Shipping
    807
  • Returns
    575
  • Quality
    791

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.2%
Positive
1,675
Neutral
271
Negative
1,202
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,649)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user ballas
California
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

They make you sign up for their membership without clarity and make it difficult to unsubscribe. Cheats!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Balla,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user mariannez25
New Jersey
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Fabletics! Love the clothes, quality and ease of the website! Cannot say enough good things about them!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marianne,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user jasudad
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Nice clothes with reasonable price.people are very polite. When ever I want I will cancel vip member.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasuda,

We appreciate your positive comments about our Member Services Team. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user derrickj122
Maryland
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Love this brand, as nice as LuLu but at times quality on some men's items is lacking

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Derrick,

Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user linah64
Washington
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

They don't have in stock what you want and then they are all short for tiny people

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lina,

Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user lajaycej
Florida
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Fabletics gear is very trendy. Their product is great quality and last. I would recommend to anyone.

Products used:
Shorts, shirts, underwear, hats

Service
Value
Shipping
Returns
Quality

Date of experience: January 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello LaJayce,

We're glad you enjoy our unique styles! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user juliec2017
Washington
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The website is difficult to navigate. Sizes and colors are never available. Tops in particular are ill-fitting.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Julie,

Thank you for providing feedback regarding our selection! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user beccat50
Texas
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

The app needs work. It's slow and doesn't work well.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Becca,

We value the comments you made about our user interface. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user amberw716
Massachusetts
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

As always great outfit fits as expected. This time shipping was way better then my past experiences.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user anitar360
Oklahoma
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Fabletics subscription membership sucks. It's too complicated and too much trouble
To make it worth the deal.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anita,

Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user rebeccaw1656
Canada
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I have ordered many things from fabletics... and loved everything... well made... and always delivered on time.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.

Best Regards,
Clark

Thumbnail of user gracielar40
Florida
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

This company is a scam. Never sent the item and staring monthly payment that I never accepted

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Graciela,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the charge and the order you never received. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user ering370
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Everyone is helpful and friendly. Recommended different outfits and offering help to obtain items not in store

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!

Best,
Renz

Thumbnail of user dianne8
Connecticut
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love the products. Very good quality. Very comfortable. Website easy to navigate and delivery is always quick.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diann,

We’re so glad to know you love the items! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user kaylaf278
Texas
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

This company is so easy to use. Quality workout wear at a reasonable price. Easy subscription policy!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kayla,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you love Fabletics.

Best Regards,
Clark

Thumbnail of user adryenec
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

To me, it just sounds like a bunch of crap being sent out to steal peoples money

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adryene,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user franr100
New York
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

It took 3 weeks to get a return label for a product that was not as described.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fran,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our return/exchange policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user jacobb863
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

My order for the mens tights feel too short but not tight enough especially on the waist

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Jacob,

Thank you for sharing your experience with the leggings you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user alissal23
New York
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Another wonderful customer service experience with the Fab team. Thank you for the quick action and support.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alissa,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user megant444
Canada
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Not happy with the membership. You should not have to remember to "skip this month" every month and get money taken without your knowledge.

Date of experience: December 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Megan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jamesd3553
Alabama
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Both myself and my daughter love Fabletics workout cloths. We have enjoyed everything we own and the prices are so much better than Lululemon's.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user kellieb152
Mexico
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I love all of the outfits I've received. So many great deals. I look forward to the new styles that come out each month.

Date of experience: July 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kellie,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user gregf343
California
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

I like your workout shirts but the xxl is not a xxl every time. Sizes differ and it makes it difficult to order more.

Date of experience: January 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Greg,

We appreciate your feedback on our sizing! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user ruthl706
Alabama
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

I have been purchasing clothing since it came online. I wish there was a sports bra that fit. I like the variety and quality.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ruth,

Thanks for sending your review! We would like to discuss further the sizing of our products. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user janeicep1
Australia
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Only problem I live in Australia and can not purchase sale items as they are pick up only from a store. Therefore can't purchase.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janeice,

Thank you for sharing your experience with our item and the promotions we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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