Fabletics

Easy to navigate the website. Great, durable, and fashionable workout apparel.

Never again cost me $120 in bs fees and charges. Do not shop here

Did NOT realize there was a quarterly $59. Charge it has been 3 weeks and still waiting for my REFUND. UNACCEPTABLE!

Too many emails, I am about to cancel my subscription just for the adds.

Poor quality - itchy and no pockets to hold the phone for working out. More stylish vs functional.

Easy online ordering...Also the communication of order and shipment is superior! Dont change it.

I've ordered 3 pair of the golf pants. Awesome fit and very comfortable!

I work horrible hours and cant seem to this cancelled! Just got charged again.

Products were ok but the monthly program is predatory.

Ordered pants. They're ok.
Then I get a bill for $55.
Never again. Ever.

Always out of stock.switched to Figs better quality and fit—great catalog for custom stitching.

Great purchase! Will buy again. Comfortable and come in a length that fits me.

Can't get out of without using all your membership points. Will lose credits

Fabletics is a "subscription" shopping website where you must sign up as a VIP member where your credit card is billed $49.95/month for shopping... As long as you do your research and REALISE what you're signing up for, it's not a big deal -- or a scam. There are def pros and cons though...

The Good:
- You can "skip" any (or every) month if you want and your card won't be charged (just have to set a reminder and do it by the 4th).
- If you forget to skip the month, you don't lose the money... You just have $49.95 (credit) to spend on clothes.
- The tights/capris are very decent quality for the price while other items are okay.
- The reviews are pretty detailed and include what size each reviewer ordered.
- You earn points to spend on little items.
- Free shipping as long as you spend a certain amount.

The Bad:
- Shipping is slow (especially when you've been spoiled by Amazon)
- Stock seems to run low a lot
- Almost every item I've purchased says to hand wash... YEAH RIGHT! Lol (but everything has come out of the wash just fine).
- Apparently customer service isn't the best (I personally don't have any experience with them).

The Ugly:
- Misleading marketing - My first outfit was not $25 and you only get free shipping when you spend a certain amount.
- When you forget to skip a month and have $49.95 credit to spend, you're not allowed to combine that credit with any promotions (such as $30 off when you spend $100) even though that $49.95 "credit" is money you spent.
- You can't apply your $49.95 credit toward a shopping bag containing less than $49.95... So basically you have to either spend 50 bucks or nothing at all.

Bottom Line:
It's cute clothes with pretty good quality... If you're a savvy shopper who knows what you're signing up for, never returns anything or calls customer service (like me), and doesn't believe anything you see on TV then it's a good way to always look cute while working out or lounging around without breaking the bank. Overall I'm satisfied with Fabletics.

Thank you for making workout clothing that fit XL girls in a comfy/sexy way! I love my Fabletics, especially my Yittys!

I order from Fabletics all the time and if there is ever anyy type of issue, customer service is always helpful.

I wear their leggings and its been 3years never fails to satisfy me; in terms of longevity, comfort, and beautiful designs

Great outfits, variety & fabrics! Arrives timely. Wish soldout items could be in again for more items I wanted to wear.

VIP membership is very scammy, convoluted for no reason other then to have you fed up and forget and pay again.

So far good application to sign up for and get a reward. Has good deals and discount on many different items.

I am a part of the fitness community, working in boutique fitness studios in Brooklyn. I am always at a studio or at the gym, so as you can imagine I go through a ton of workout clothing. They have reasonable pricing so I decided to try it. Somewhere I heard they had good quality. I ordered 2 leggings and a sports bra using rush shipping because I have an audition coming up and I wanted a cute outfit. Its been a full week and I still have not received the package. I ordered a second order the day after the first because I was just so excited about the price, standard shipping because I did not need this outfit as soon as the first. I received the standard shipping package before my rush package, which again I am still waiting for. I never received a tracking number for either of my packages. I got my second order in the mail today and was excited to try it on. I am kind of curvy but I am also a very muscular girl. Since they have a bunch of different sized models on the website I thought they would cater well to different sized women. I looked at the size charts and chose the sizes according to my measurements and still neither the tank top nor the leggings fit. I logged on immediately so I could return the items and had to call customer service to request a return slip, which their help section says is available under order details and was not. I am glad there was not a long wait before being connected. I am waiting around for my first package to be delivered today, because apparently FedEx is going to make me sign for it. The fact that I have to sit around my apartment waiting for leggings is annoying because I just wanted to go to the gym today. I hope I get my $8 back, since this has been an ordeal. I have talked to 2 different representatives so far though, and no one has offered. Very displeased with the company overall, but I guess you get what you pay for. I might just stick to Lulu or give Outdoor voices a try.

I love the clothes. I almost exclusively wear Fabletics, not just as my workout apparel but also as my everyday work attire (WFH life). Unfortunately, the overall CX, including Inventory/Shipping and site experience, does not meet the bar. All in all, probably a good thing otherwise I would have spent a lot more money however, I don't think that is what they are going for.

Site: Latency is an issue with most pages as the lag is noticeable even on gig internet and a new macbook pro. There is no sense of personlization on the site, no recommendations based on previous purchases, or automatic filtering by size/fit that is provided in customer preferences. This reduces customer trust as I routinely click on a product that is not available in my size.

Inventory/Shipping: The majority of the time the highest velocity items are sold out for most colors/variations. Several times I have selected an item and by the time i reach the checkout page it is no longer available, or worse after checkout i receive a notification the item i purchased is no longer available and have no recourse (a missed upsell opportunity). Delivery promise dates are routinely missed, almost comically so.

Maybe I have too high of a standard for what online retail should be. With the general shift to athleaisure I am sure these issues aren't affecting the top-line sales growth much, but if/when that trend starts to end, or the space becomes more competitive they absolutely will.

I attempted to buy an outfit on this site, I selected the sizes, put in all my shipping and billing info and when the order was "being placed", got a msg on the screen indicating that the inventory on one item was out. The site doesn't tell you what it is... nor gives you very much direction on what to do next. I closed out the windows. Over that next weekend, I tried to purchase another outfit and upon order submission, the same thing happened. The site isn't designed well and it is pretty obvious that the actual inventory doesn't support what is shown on the screen. I decided I didn't want to purchase anything from this company and logged in to remove my profile. I found that my billing information was also retained... even though I DIDN'T EVEN MAKE A PURCHASE TO BECOME A VIP MEMBER. Furthermore, please BEWARE - I found after looking everywhere on this site AND contacting them via their online chat, there is NO WAY TO REMOVE IT! I have been a victim of identity theft before and I already feel violated that they claim it can't be removed. I am writing to their corporate offices and to whatever federal agency I can find as this has to be unlawful.