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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,623
Neutral
266
Negative
1,144
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user adelekea9
Texas
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

The two shorts are extremely tight and smart. However, the trouser is a mess for me. There's room for improvement

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adeleke,

Thank you for sharing your experience with our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user aprilj239
Mississippi
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics.com always give me just what I want to make me go harder. I love looking and feeling my best.

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello April,

Thank you for the positive feedback! We are happy to know that you're satisfied with the services we provide! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user surprisedc
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I was very dissatisfied when I saw that there was an additional cost item on my purchase for import taxes!

Date of experience: January 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello,

Thank you for writing a review! We are sorry to hear if you are unhappy with our taxes. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user jenniferw640
California
1 review
0 helpful votes
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October 18th, 2019

Great selection and great prices! The quality is good and comparable to other more expensive brands. Will definitely order again.

Date of experience: October 14, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jennifer,

We’re glad that you found what you were looking for. It is our goal that you are always happy with our service and FAB items. We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user lydiat33
Maryland
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

Comfortable, affordable and lasts - have had some peices for a few years and they are always my go to for intense work outs!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lydia,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user clintonk50
Maryland
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

The clothing is nice and flexible! With the hoodie I am able to wear it in cold weather without it being too bulky!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clinton,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user ellan22
New Jersey
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

They charge you $50 a month without saying they will (unless you read the pages long terms). Good clothes but scammed me $350

Date of experience: December 1, 2019

Thumbnail of user ilzep
Netherlands
1 review
13 helpful votes
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March 23rd, 2016

Unwanted membership that leeds to EUR 49.95 charge on your account every month.
No product, no useful information, but you keep on paying.

Date of experience: March 23, 2016

Thumbnail of user kathyb1429
Illinois
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Love the quality of Fabletics. Powerhold is perfect on the days that I run. I've tried other brands and none of them compare

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathy,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user clintons125
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Pants fit really well. True to size, and stylish. Great pants for the course.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Clinton,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user christopherm2524
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Charged me without notice, or late notice I'm not writing 50 characters to explain

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user diannes457
Arkansas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I want to cancel. Didn't know it was a membership. Please help me cancel.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dianne,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user adrianav115
California
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

The girls in the store were so helpful and found exactly what I needed.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Adriana,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user jackb1604
Nevada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user shelbyf23
Minnesota
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I have been a fabletics customer for 4 years now. It is my go to for all of my athletic gear from running to yoga to lounge wear.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelby,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

XO,
Ivy

Thumbnail of user tammyk122
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

The yoga pants I received are awesome, but even the largest size is tight on my large body, but I expected that. I still can wear them however!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!

Best,
Ivy

Thumbnail of user caril33
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I was angry that my monthly draft was increased significantly with no advance notice.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cari,

Thank you for taking the time to leave a review and your feedback about the fee increase is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user annw1041
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The fit if these merchandise are just right. I like the styles as well

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user allyssao3
Washington
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

I never received over half the items i ordered and it's been two months.

Date of experience: March 10, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Allyssa,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user emilyw910
Georgia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I got the snake skin leggings not even six months ago and there's a hole in the butt. I thought they were good quality but I guess not.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user amandad1741
Colorado
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Very easy to navigate site and the clothes are amazing. I LOVE the shorts

Date of experience: August 23, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user coris37
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I bought a couple pairs of the same shorts. One was to big and the other was to small. Most items seemed not to fit correctly according sizing.

Date of experience: October 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cori,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user tylerm467
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Some of the more popular items tend to be out of stock when ordering very fast.
The items I do get (that fit) are a very good value.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tyler,

We are sorry that the items you like were out of stock. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user albertg449
Texas
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

All products from Fabletics are excellent. The one issue is the extremely slow shipping.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Albert,

We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user angelinam166
New York
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I forgot to skip my monthly offer. I was charged but never received anything

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Angelina,

Thank you for sharing your experience with skipping the month and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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