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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    821
  • Value
    829
  • Shipping
    806
  • Returns
    574
  • Quality
    790

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.6%
Positive
1,621
Neutral
264
Negative
1,139
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,525)

Rating

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Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user wandaw411
Louisiana
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

The absolute best leggings they hold up so well compression is fantastic I wish they was not so expensive

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Wanda,

We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!

Best,
Renz

Thumbnail of user laurenk523
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love fabletics clothing and the discounts I receive as a vip member! They have the best athletic clothes

Date of experience: July 1, 2022

Thumbnail of user amandag1517
Washington
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Good quality products made with care. They take the time in the design process to get the fit right.

Date of experience: November 1, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user duanes233
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything was delivered as promised. On a timely basis. Great product quality and fit. Will order again and again.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Duane,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user deborahs374
South Carolina
1 review
0 helpful votes
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February 11th, 2019
Verified purchase

I ordered for my daughter-in-law at Christmas. Thought I would give Fabletics a try for myself. Was greatly satisfied.

Date of experience: February 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Deborah,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user carolynb1078
Mississippi
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Always great customer service! I love the quality of the clothing and the options that come out every month!

Date of experience: March 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carolyn,

Thank you so much for the awesome feedback! We are happy to know that you love the quality of our products and services! Have a great day!

Best,
Renz

Thumbnail of user katiem649
Utah
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

I love my leggings - they fit great. I also love their maternity bottoms and all the joggers I've got.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user annb749
Florida
2 reviews
0 helpful votes
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March 1st, 2021
Verified purchase

They have very little to choose from and they are out of my size on most items I wish to purchase so therefore I have to skip months for purchases.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ann,

We hear your frustration on how disappointed you are with our items' availability. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Bella

Thumbnail of user janetp1447
Michigan
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

I need to call and find out about the credit.It was charge and I did use a credit but

Date of experience: July 15, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Janet,

Thank you for taking the time to leave a review and your feedback about your credit is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user albertog234
Georgia
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I ordered my items a size to big wish there was a way to try them on before purchasing

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alberto,

We value the comments you made about the sizes of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user romaf3
Washington
2 reviews
0 helpful votes
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October 4th, 2019
Verified purchase

I love my new Red outfit! Fabletics never fails me! I love their product and will continue to order.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Roma,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user karal124
Pennsylvania
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I have been buying fabletics for 9 years or more now and I have had nothing but pleasant experiences!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kara,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user jeneyg
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The material of their clothes is awesome and I love their fitness app, I do work out with them

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeney,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user antoniom537
California
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Smooth and simple process. Never felt like the company want to trick me. They want to deliver honest value.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonio,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia
 

Thumbnail of user huntero27
Indiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Shipped my order to wrong place
I had to network to receive the shipment
They returned my order to sender FOR NO REASON
They re-sent me 3 of my 4 items
Still waiting on the 4th. Absolute nightmare

Date of experience: June 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hunter,

Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user ritas411
Indiana
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The young gal who helped was extremely fantastic and answered every question I had. Loved the merchandise and service.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rita,

Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!

Best,
Nelle

Thumbnail of user rochellec72
California
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Great clothes and quick shipping. I love the items they have purchased. They fit me well and our durable.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rochelle,

We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user franw40
Florida
1 review
0 helpful votes
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January 15th, 2019
Verified purchase

Staff were very helpful with picking out a Christmas gift for my daughter-in-law. Also were great with the sizing

Date of experience: January 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Fran,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Ivy

Thumbnail of user asherc12
Virginia
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I love the shorts, but I ordered with the code to get one for free and only received one. Would like to know if I could receive my other pair

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Asher,

Thank you for your purchase. For assistance with further code checking, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user basj
Georgia
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

My shipping address on file is accurate but latest order was shipped to my billing address in another state

Date of experience: September 3, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Bas,

Thanks for your effort in writing a review of your order! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user elizabethb2739
Arizona
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I genuinely love fabletics. I have bought various other brands but these have held up the best by far.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!

Best,
Mary

Thumbnail of user lauraf1253
Illinois
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Every time I go to look for leggings my size is NEVER there. Not ever. It becomes frustrating to shop when I can never find anything.

Date of experience: July 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.

Best,
Clark

Thumbnail of user juliam769
Colorado
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

When I go into the Cherry Creek store in Denver, You don't have much of a selection in sizes S or M. It is better to shop online for selection.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Julia,

Thank you for providing feedback regarding the sizes available in our store! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user shelbiej
Georgia
1 review
2 helpful votes
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January 15th, 2020

I purchased over 250$ in merchandise on the fabletics website, the shipping time/manner of everything is simmilar to any other online store (except maybe a little slower).
A couple days after my order fabletics charged my bank the 49$ member fee (I was not expecting this charge). The only way you can cancel your membership is to call their phone number and wait on hold or to use their online chat and hold until the next available representative (this alone seems pretty scammy) every website I ever used will let you cancel a membership online without going through all of these hoops that fabletics expects you to go through and while you are trying to cancel they try to talk you into keepong it with all these "promo codes and special offers" it took me saying "cancel my membership " five times for them to stop responding with reasons on why I should keep it, then it just said "chat disconnected". UNBELIEVABLE. SO I guess I am stuck being a VIP on this $#*!ty website until I can finally get them to cancel it. Do not waste your time, no "deal" is worth this amount of hassle. SAVE YOUR MONEY.

Date of experience: January 12, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Shelbie,

We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.

Best,
Ivy

Thumbnail of user carolynh1048
Wisconsin
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

See above. I cannot figure out how to cancel this subscription so I keep having to buy things to stop losing my money

Date of experience: May 26, 2022

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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