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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user carmend318
New York
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Love my leggings, quick and great service. Love that I can wear them all day and love the pockets.

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Carmen,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ashleyb1931
Georgia
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Fast shipping and the fabric is amazing. Love all the patterns

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Ashley,

We're glad you enjoy our unique styles and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user djo5
California
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Clothing are not true to size. I had to return most items and reorder items to fit and at times still didn't fit me

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Damaris,

Thank you for writing a review regarding our sizing! For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user rebeccam2168
Texas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The fabric of the clothes was rough. I had to call in to cancel and it was a super awkward call i didn't appreciate.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user biancau13
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Unpacked the package and first thing I noticed was that an item was missing and a stain on the shorts and hoodie I ordered

Service
Value
Shipping
Quality

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bianca,

Thank you for taking the time to write a review! Please accept our apologies if you had a bad experience with our product. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user jonathanb1400
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The website was relatively easy to navigate through, but I was able to manage and get the shorts that I like to wear today

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user carlar312
Florida
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Excellent customer service, the prices are reasonable and I love the merchandise!
Customer for life!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carla,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user andrest52
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Excellent experience, the merchandise is very good and the delivery time is what we expected

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andres,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user jeffm2030
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I never got the product. You sent it to me twice and it never arrived.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeff,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user rheah22
North Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

After receiving a defective pant the team quickly resolved and I received a new pant!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rhea,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kadek7
Kansas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

I had a mostly good experience, I just had trouble figure out what sizes for

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kade,

We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user barbl6
Canada
1 review
2 helpful votes
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June 24th, 2015

Every time I want to order an outfit it is low stock. I love their clothes but low stock on almost every outfit on the website

Date of experience: June 24, 2015

Thumbnail of user mandyw60
Ohio
2 reviews
0 helpful votes
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August 1st, 2023
Verified purchase

They don't give you the option to cancel, no call back, no option on website.

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Mandy,

We regretfully note that we received your feedback regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user alefiyahm
Texas
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The leggings keep slipping when I'm running. Constantly have to pull on the waistband to keep it up. The fit is terrible and it is uncomfortable.

Service
Value
Shipping
Quality

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alefiyah,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user carolynd239
North Carolina
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I have been a member now for a few years and I love the gear that I have purchased and you cant beat the quality and construction of the garments.

Service
Value
Shipping
Quality

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Carolyn,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

Thumbnail of user qw15
North Carolina
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Easy to shop and very hard to select items due to such a beautiful selection.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Q,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products we offer to our members. It has been a pleasure doing business with you! Have a great day!

Best,
Allison

Thumbnail of user mkalap
Washington
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Absolutely terrible. I've had orders not come, I've been overcharged and customer service is terrible.

Date of experience: February 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello M’Kala,

Thanks for sending your review! We're sorry to hear that you encountered trouble with your orders. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user andys700
Pennsylvania
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Scrubs are comfortable and fit true to size. Prices are not overwhelming compared to others.

Shipping
Quality

Date of experience: September 4, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Andy,

It is our desire to keep you satisfied with our great products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user brendaw1741
Washington
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

I have never received my order! I have already sent one email with no response

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brenda,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user brandonb1400
Colorado
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love the clothes, and the site. I just wish there were more color and style options for the shorts and shirts.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brandon,

We are glad you are enjoying our products and the website! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user christinew664
Colorado
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

The gals at the Scottsdale AZ store were so helpful and patient! Love the quality of the leggings.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christine,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kristal143
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Started a return process but haven't received a return label. Attempted to message company but didn't get anywhere.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Krista,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the return label.

Best,
Renz

Thumbnail of user jonathanb1334
New York
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The material for the shirt and pants felt cheap. This is not what I was looking for and I returned it.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user brianas93
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love how easy it is to order. I love the clothing. The quickness of shipping. All in all fabletics is awesome!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Briana,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user tracyg604
Canada
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Great service and products, easy to return and exchange. Easy website and would love to see the solar legging come back

Date of experience: December 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tracy,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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