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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user almap26
California
1 review
1 helpful vote
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July 5th, 2019
Verified purchase

I sent an email informing I never got my package. And I never received an answer. And still do not have my package

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Alma,

Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.

Best,
Ivy

Thumbnail of user kassandras20
New Mexico
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

They kind of make the subscription tricky to get rid of. Make sure to double check subscription details.

Products used:
Bottoms

Service
Value
Shipping
Returns
Quality

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kassandra,

Thank you for writing a review! We would love to assist you further with the concern you had with the VIP membership. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Thumbnail of user brendad1446
California
2 reviews
0 helpful votes
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March 6th, 2023
Verified purchase

Love the products and website! I purchased a jacket and pants. Love them!

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brenda,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user angies435
Tennessee
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I bought 2 jackets and love them! Very stylish and love the colors!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your jackets! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user aidenp38
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I love this company great products and reviews I love them so much

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aiden,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user josepht1219
Texas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great shorts 10/10 these shorts are the greatest length and best I could ask for and are great for everything.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user davem1509
California
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Impressed with the quality and durability of the clothing

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dave,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user betye
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Love the design, the fabrics the colors and how they look on me

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Bety,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user blairl47
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

The customer rep helped me and answered my questions and met my requests.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Blair,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the services we provide for our members. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user mayraw8
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Overall a great experience! The store was clean, the staff was attentive and the product was in stock.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mayra,

Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!

Best,
Dean

Thumbnail of user jessicab2799
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Awesome as Always. Love love love it…. I don't love that I'm forced to put 50 characters to save this.

Tip for consumers:
None

Products used:
All

Service
Value
Shipping
Returns
Quality

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jessica,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user brittanyb1005
Missouri
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Have been a member for 5+ years and have never been disappointed!

Service
Value
Shipping
Returns
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user jessicat1539
Connecticut
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

I love the outfit choices and the ease to skip the month

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and VIP program! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user amandan263
Indiana
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I love fabletics. The quality of fabric is amazing. The speed of delivery is nice. Sometimes the price is scary.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amanda,

Thank you for showing us some love! We strive hard to make sure we ship your orders as soon as possible! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user jenr232
Illinois
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

The ordering process is so easy and the clothing is great quality and very comfortable.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user kf251
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I loved all the clothes I bought. Everything was good and the quality was good. The size I bought was also good.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karla,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. Hope to hear more from you in the future!

Best,

Mary

Thumbnail of user joya244
Texas
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I ordered a pair of pink shorts and a pair of turquoise pants; received pink shorts and turquoise shorts.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joy,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user christinac1510
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I absolutely love love love fabletics! High quality and so comfortable! I get compliments often!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Christina,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user kevinc2925
New York
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Sent the wrong size in the initial order. When returned, the same size was sent back! Terrible.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kevin,

We regretfully note that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user angelah2042
Delaware
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Love that Fabletics quality and selection. Continue to get better and better.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user andrewh1905
Michigan
2 reviews
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

The quality and fit of the clothing is excellent! The easy of ordering and the return service are exceptional.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user lauranm4
Virginia
2 reviews
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

My husband loved the of the underwear. He comments on them everytime he wears them

Date of experience: March 7, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Lauran,

We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user jalenek2
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

Received the wrong item.

I ordered two different leggings and received two of the same leggings.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jalene,

Thank you for bringing this to our attention. Your feedback about the items you received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user enolap2
Iowa
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

I was very pleased with the service, the product and the value for the price.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Enola,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user gerrie5
Ohio
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Great quality and choices available. The colors and styles are great.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerri,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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