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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user amys284
Missouri
1 review
5 helpful votes
  • Send Message
December 16th, 2017

So HOW do we cancel then? My teenage daughter just purchased 2 pair of leggings for Christmas on her card and was charged $49.95 today!

Date of experience: December 13, 2017

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Amy,

We’re sorry to hear about what sounds like a frustrating experience. Our member services team will get in touch with you right away. Thanks!

Best,
Sherry

Thumbnail of user michaels10213
Alabama
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Wear them everyday and they are some of the most comfortable shorts I've ever owned

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michael,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user abbyf90
Connecticut
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The shipping was very fast and wonderful quality of clothes.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Abby,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user andrewg1333
Wisconsin
1 review
1 helpful vote
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December 2nd, 2021
Verified purchase

The shorts and shirt just don't feel right.
I was expecting comfort after having good luck with my first order.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

We're sorry to know that you are dissatisfied with your item's fit. We will be contacting you within 24-48 hours to help you further.

Best,
Bella

Thumbnail of user chandah14
Tennessee
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Great quality and stylish! I get a lot of compliments on the clothing!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chanda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user brickm2
North Carolina
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Didn't realize I was paying a monthly subscription for my initial purchase

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brick,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user marcellab83
Florida
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

It was a smooth experience, no problems on ordering or delivery!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marcella,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user christinag923
Missouri
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Completely exceeded my expectations. Material is breathable and extremely comfortable.

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Christina,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user stephaniem3167
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

They're awesome employees, and loved all the products

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Stephanie,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user alejandrov128
Mexico
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

It's been a while and still haven't receive my order

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alejandro,

It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user jennag151
Nevada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Second try on these leggings. Sizing is not true to size. Runs big IMHO. Very disappointed

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jenna,

We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user ephrains
Honduras
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

I always get compliments at the gym because of my fabletics sportswear!

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Efrain,

It’s great to read your feedback about your purchase and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

Thumbnail of user gabrielc301
Illinois
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

My son and I are better people when donning these amazingly comfortable clothing items!

Thanks, Fabletics.

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabriel,

We are happy to know that you are satisfied with your purchase. Have a fabulous day!

Best,
Jane

Thumbnail of user wandaw76
California
3 reviews
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

The designs, fabrics, sizes are great. Perfect style, fit, and color available every month.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Wanda,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jennyc594
California
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

This was a wonderful shopping experience the site is very easy to navigate and use.
Thank you Fabletics!

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jenny,

We love your wonderful review! We always want to make sure that the website is as friendly as possible to make your shopping experience easy. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user dalem523
Minnesota
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Watch out for the monthly fee they hide somewhere in your order. Really sleazy business model Fabletics!

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dale,

Thank you for your honest review. We appreciate the feedback you shared regarding our monthly payment. Our Member Services Team will contact you within 48 hours for further assistance.

Best,
Lia

Thumbnail of user stephanied1583
Canada
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

Ordered May 1st, still haven't received the order. Apparently there are some shipping delays. Impatiently waiting.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

Thanks for sending your review! Your feedback about our shipping/delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user erinh565
Texas
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

I have been missing items for one week. Fabletics site does not allow me to contact customer service.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thank you for sharing your experience with our website and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user karena1952
Connecticut
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Horrible customer service, waited 4 months for refund.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

We value the comments you made about your refund. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user tammyw667
Canada
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Normally arrived by now when ordered on May 1 but not here yet and tracking indicates still in transit. Seems to be taking awhile this time.

Date of experience: May 23, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thank you for writing a review! We are continuously striving to satisfy our members’ needs as much as possible, especially with shipping out orders. We will contact you shortly to assist you further.

Best,
Dean

Thumbnail of user johna4584
Florida
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Great website easy to navigate with lots of choices. Love all the new stuff added.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

We're glad you enjoy our unique styles and inventory! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ericae220
California
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

I absolutely love fabletics. The best part about it is that you can skip any month

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

Thank you for the great feedback on our VIP membership! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!

Best,
Lia

Thumbnail of user amandae248
Alaska
1 review
0 helpful votes
  • Send Message
August 8th, 2020
Verified purchase

ONE out of FIVE products fit well. Priced outrageously high, and poor customer service. Subscription not worth it.

Date of experience: July 9, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amanda,

Thank you for sharing your overall experience with us. We value your business with Fabletics. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user gustavol71
Illinois
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

Often the desired color and size are not available

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gustavo,

It is with great regret that we received your feedback regarding the options we have. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user karent1690
Pennsylvania
0 reviews
0 helpful votes
  • Send Message
January 18th, 2022
Verified purchase

Very disappointed in the selection (they are always out of sizes), website is poor, and delivery takes a long time.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ross,

We're sorry to know that you are disappointed with our products' availability. Your feedback is essential, and we would like to address your concern as quickly as possible. Our Member Services team will email you within 48 hours to assist you.

Best,
Bella

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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