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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    820
  • Value
    828
  • Shipping
    805
  • Returns
    573
  • Quality
    789

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Love the product, service and all the new collections being added”

Joseph A.
12/16/24

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: 12/6/24
See positive reviews
Top Critical Review

“I should never have joined”

James S.
12/16/24

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: 12/6/24
See critical reviews

Reviews (11,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user bretm100
Washington
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

What they told me in the store was true about joining.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Bret,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user cherylr180
California
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

I ha e been impressed with the quality every time. Beautiful and functional. Thank for your products.

Date of experience: September 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Cheryl,

It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy

Thumbnail of user jodyy243
Oregon
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Best leggings I've ever owned. Flattering. Comfortable.

Date of experience: January 10, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jody,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user connorh109
Nebraska
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Bought some performance underwear (which are great!), but somehow got auto signed up for $60/month VIP membership. Make sure to read the fine print!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Connor,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user danettec23
Norway
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Customer service is atrocious. Interacted with them on two separate occasions and both times I had the same experience.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danette,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user venkatan6
Texas
1 review
0 helpful votes
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June 9th, 2021

They won't refund your money after we forgot. I never see such terms and conditions with any company.

Service
Value
Shipping
Returns
Quality

Date of experience: June 9, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Venkata,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user erinh513
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I have been waiting 3 weeks so far and still haven't received my order. Hope it will be worth the wait…

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user mt53
GB
1 review
3 helpful votes
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June 22nd, 2015

Think this company know exactly what they are doing stuff is poor quality fell for the tapp special offer with add on cost

Date of experience: June 22, 2015

Thumbnail of user hannahh544
Colorado
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Gave Fabletics as gifts this year and everyone loved it. All products are great quality

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hannah,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user andreas901
Wisconsin
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Excellent quality merchandise. Easy to navigate shopping experience. Some inconsistencies in sizing.

Date of experience: March 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Andrea,

Thank you for writing a review! We are glad to hear that you had an easy shopping experience with us. Apologies if you find our sizing inconsistent. Your feedback is important, so our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user axieb
Illinois
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Everything I have bought has been quality and shipping is so fast! Definitely recommend.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Axie,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user brittanyl505
North Carolina
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Purchasing experience is easy. Shipping takes forever now.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brittany,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user barbaraa1297
Canada
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Excellent service& support. Although the website could be more detailed to avoid calling customer service

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Barbara,

Thanks for your effort in writing a review on our site! We'll make sure to share your feedback with the appropriate team. You can also check our mobile app for a better shopping experience. It is available for iOS devices for US accounts.

Best,
Cathy

Thumbnail of user jamesb7320
Illinois
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Initial Experience was very good. Unfortunately difficult to buy more merchandise without paying a high price

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

We appreciate the feedback you shared regarding the prices of the items we have. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user cindyc1420
Colorado
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

It doesn't clearly state that being a VIP member costs $56/month. I am going to cancel my membership.
The leggings are great!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user faustc1
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Durable, comfortable, look good! So many products to choose from, awesome sales, and being a VIP has great perks!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Faustino,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Tina

Thumbnail of user amyg634
North Carolina
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I bought my products in store. The employees were very courteous and went out of their way to help me find a size l

Date of experience: October 1, 2020

Thumbnail of user christenm10
Massachusetts
1 review
0 helpful votes
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March 4th, 2020
Verified purchase

Very helpful! He was kind and understanding. Ok I'm just trying to make this 50 characters now. Thanks

Date of experience: March 4, 2020

Thumbnail of user johnr6166
Utah
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Scrubs were not quite the right fit and material was a bit thin.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello John,

Thank you for providing feedback about your experience with the products you got from us. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user carlosg952
Texas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I like how the material stretches and has an athletic fit

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Carlos,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user julial357
Michigan
3 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Love my new leggings, comfortable! Thank you
I greatly appreciate it!

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Julia,

Thank you so much for sharing your feedback regarding your purchase. We're glad you love your leggings. We always strive to provide our members with the best products. Have a wonderful day!

Best,
Allison

Thumbnail of user elizabetht1699
Tennessee
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I did not enjoy this at all. They have horrible customer service and are too expensive.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Elizabeth,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the services we provided. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user davial3
Jamaica
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Ships very fast… quality product…. I have to buy again

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Davia,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user jenniferr263
Florida
1 review
0 helpful votes
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March 23rd, 2018
Verified purchase

I've enjoyed all items ordered from Fabletics. I have not been disappointed and the choices are great.

Date of experience: March 21, 2018

Thumbnail of user leighanneg5
Canada
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Best stuff ever! Fits all body types without any shaming, comfort, fit, styles and collections rock! Thank you Kate!

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leigh-Anne,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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