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Fabletics has a rating of 3.2 stars from 11,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.
I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.
These pants keep their compression and love their high waist. Really holds in my lower tummy
Date of experience: August 4, 2022
Hello Gracie,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Everything has fit perfect and looked great! Prices are very reasonable and quality is fantastic :)
Date of experience: August 1, 2022
Hi Keesha,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
I love the quality of the items I've purchased. Plus they have fun and fabulous patterns!
Date of experience: February 16, 2022
Hello Jamie,
Thank you for your review. We are happy to hear that you are happy with your purchase. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
I never got my order they resent the order about 30 days ago and still nothing
Date of experience: September 1, 2020
As a monthly member I find the products are Over priced. Often sizes are not available.
Date of experience: December 1, 2022
Hello Sarah,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love working out in these leggings! They are the best ones I have ever owned!
Date of experience: September 4, 2020
Package arrived way later then it was supposed to and customer service was very u helpful!
Date of experience: February 2, 2021
The pants are see through which is not flattering and the bra doesn't have much support
Date of experience: February 4, 2021
Hello Brooke,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
Of the 5 things I ordered, I've kept 2. One set of leggings (a dark gorgeous green) went completely SHEER whenever any bending or stretching or squaring happened. And the sports "bra" (and I use the term bra extremely loosely) was a joke. I would be better off not wearing anything at all there was no support and it barely covered me.
And now for the absolute worst part.
Trying to return those other items!
I live in Australia and purchased through the website. Went through the returns process, followed all instructions, and then my parcel was returned to me for no reason. Only to call and discover that no the website is wrong and as I'm in Australia it's a different process (NO WHERE SAYS THIS). So now I follow the new instructions. I get a shipping label, and am to wait for an email with parcel pick up instructions to come within 24-48hrs. No email arrives. I call after 3 days, and they have to do it all over again and wait another 24-48hrs. The email doesn't arrive for another 3 days. I then reply with the chosen date/time that was requested and am told I'll hear back in 24hrs. IT HAS NOW BEEN 3 DAYS AND I HAVEN'T HEARD A THING. I called for a 3rd time only to be told they have no control over the pick up details emails and that it has to be escalated to management of which I will then need to call back a 4th time to find out what's happening in, you guessed it, another 24-48 hrs! They won't reach out to me, I have to call them. I have been trying to return these items for 3 WEEKS and have yet to even be able to do what should be a simple parcel return. At this rate, I'm wondering if I will EVER get my money back for these items I can't even wear let alone seem to return.
Absolutely ridiculous.
Date of experience: August 1, 2019
Hello Lin,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will be sending a private message to you shortly to assist you.
Best,
Ivy
The sneakiest hidden costs, the yoga pants are cute and fit very well but I won't be reordering.
Date of experience: January 4, 2020
Not what I was looking and process to return is so hard…I wouldn't recommend buying this product..
Date of experience: July 1, 2022
Hello Sai,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I can't remember it was 6 months ago. However I have nothing negative to say about my putchases
Date of experience: February 5, 2020
The VIP membership is a bit misleading and the product runs big. I wasn't very satisfied at all.
Date of experience: June 1, 2022
Hello Ernest,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I wanted to love them, but they were unwearable, as you could see my underpants right through them.
Date of experience: November 1, 2020
Hello Blythe,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Do not like the fact you want to take my money every moth if i don't skip the month! So i cancel!
Date of experience: October 1, 2022
Hello Ashley,
Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
I order another pair of leggings and a tank top and never got it in. I have no idea who to contact
Date of experience: February 23, 2022
Hello Camille,
It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Todo me encanto, bellísimo y excelente calidad y tallan súper bien
Date of experience: August 1, 2024
MUST READ IF YOU HAVE AN ACCOUNT AND WANT TO DELETE IT OR YOU HAVE NOT SIGNED UP YET!
I workout often and I am always looking for high quality workout clothes for low prices. So naturally, Fabletics seemed appealing. They give you your first purchase 50% on top of their VIP deal, so a pair of capris was only $17. I was aware of their monthly policy and have been a member of other websites that have similar contracts (like ShoeDazzle). I placed my first order and was pretty excited about it, until I read these comments. The experiences people had on this website scared me, and I realized what a HUGE mistake I had made. I called immediately to cancel my account.
Beware, they try to get you to keep your account. Don't play into that, be strong! The first conversation I had went well, the representative was able to deactivate my VIP membership as well as cancel my initial purchase. I even asked him to make sure my credit card information and my address were NOT in the system. He ensured me they were REMOVED. So I hung up and was finished.
However, when I logged into my account again, I realized my information was STILL THERE! I then called again and got into contact with another representative. I asked him to remove my information. At first he removed my credit card information, but not my address. He said he would have to speak to his supervisor in order to delete my address. After waiting on hold for roughly 3 minutes, I was told to try logging back in. When I tried logging in, my original username and password did not work. This is how I know my account was OFFICIALLY deleted from their system - if the username and password were not recognized, there was no way they could have any of my information.
I am so beyond thankful I read this site and deleted my account. Kate Hudson should be weary of associating her name with a company like this. I suggest making sure your username and password are not registered if you had asked to cancel your account as this is the only way to ensure they aren't holding onto your information. Avoid this website!
Date of experience: March 9, 2016
Seriously such amazing quality and fit 100% perfect on me. So comfortable and super cute! LOVE LOVE LOVE IT!
Date of experience: June 4, 2022
Hello Francesca,
Thank you for your feedback. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a fabulous day!
Best,
Renz
Ridiculous that credits expire! If you have taken my money in exchange for a credit then that credit should be treated as money and NOT EXPIRE!
Date of experience: November 1, 2022
Hello Jeannette,
Thanks for sending your review! Your feedback about member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I just didn't like having to become part of the VIP to get a good price for an item
Date of experience: July 4, 2022
Hello Sandra,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the leggings but for sure love the in store experience. TAYLOR at the Fashion Valley- SD store is amazing and she's so welcoming!
Date of experience: May 1, 2021
Hello Ashley,
Thank you for your lovely review! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Best,
Jane
I like the product but I have had many get pilly quickly after purchase which is disappointing.
Date of experience: July 4, 2022
Hello Shanlee,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I placed my order on May 4th. And I'm still waiting to receive it --- we're May 25th!
Date of experience: May 25, 2022
Hello Caroline,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hi Marie,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina