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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user anthonyh2145
Kentucky
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I didn't love the fit or quality of any of the close I purchased. The while buying process with the membership is weird and feels complicated. In the end, the prices for sign up purchase was cheap, but always felt like there was going to be a crash, even though there ended up not being one.

Date of experience: October 4, 2024

Thumbnail of user heatherw1710
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

My addiction to this brand has reached epic proportions. The customer service was so on point in helping me get the biggest bang for my buck. They were friendly, helpful, and greeted me with a smile. Customer service unfortunately, seems to be something of the past these days. However, that is not the case with Fabletics. They still continue to provide a Fabulously wonderful customer service experience and for that I am thankful and proud to spend my hard earned dollars here.

Date of experience: September 3, 2024

Thumbnail of user sarahf1954
Wyoming
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've loved everything I've gotten from Fabletics. My biggest complaint is more often than not my size is out of stock. I'm XXS-S depending on the style and it seems they're out of stock almost immediately with smaller sizes. I'd also like to see more styles in the "Outfit and Bundles" since that's where the best deals are. When something new is added to outfits and bundles that I like, one or both items are out of stock in smaller sizes.

Date of experience: October 2, 2024

Thumbnail of user joelc791
Louisiana
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I really enjoy Fabletics clothing, but when I want to order some thing 80% of the time they don't have my size or what I'm looking for. I know this is a popular clothing line but if you can't keep something in stock for everyone to order for, just turns me off.

Date of experience: September 1, 2024

Thumbnail of user maryk4271
Florida
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I used to really like fabletics as an over all, go to fitness app. I have been a member since the beginning. But now I find that they often do not have my size, the outfits are weird colors and combinations.

Date of experience: September 2, 2024

Thumbnail of user hermana54
Germany
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

I love Fabletics products and I wish that they would stock all of their products in store because buying online is an adventure, the shipping department and the delivery company are not in sink we each other, they do not give updates I had to call several times to inquire about my items. So until this is corrected I will not order anything

Date of experience: September 2, 2024

Shipping process the worst ever
June 13th, 2024
Verified purchase
• Previous review

Let me start by saying your product is made well and I would like to see more sizes available at the store because shopping on line is easy but your shipping partners are the worst's. Every order I've made on line I have had the same experience BAD and it has left a bad taste in my mouth and I haven't made a purchase since my last purchase.

Date of experience: June 3, 2024

Thumbnail of user chrissyh99
Oregon
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

After being a Fabletics member for only a few short months I cancelled. Though they say they are size inclusive the items I received had to be ordered 2 sizes larger then what I typically wear. Additionally, the 3 months worth of credits I had accumulated don't seem to be able to be used. Items are shipped to addresses not on my account, or never received, credits not refunded, it was a whole mess really. Sad because I wanted to love it.

Date of experience: September 27, 2024

Thumbnail of user nicolem3843
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I have heard about this brand and seen people wearing this brand but never tried them until recently and I am hooked. I love their stores which are always clean, inviting & their staff is always so helpful when trying on clothes. I love their membership, their clothes are made well not like the crap I see elsewhere and have even gotten my son to start buying clothes from here.

Highly recommend!

Date of experience: November 5, 2024

Thumbnail of user jessicam4386
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

LOVE the products and fit! Areas for improvement: 1) website navigation - NOT intuitive, not easy to search for what you want. I.e. Several of my searches might be for a) 7/8 length b) 365 motion fabric or c) joggers. I instinctively WANT to see all 7/8 leggings that come up (with quick fabric type). I WANT to see all items that feature 365 motion fabric. I WANT to find all joggers quickly. It's always hard to search for my specific wants. 2) Have option to immediately get my member credit when the month's drop starts. I don't like to pay my fee unless that month I like something. Does that make sense? And lastly, 3) Sizes sell out fast sadly.

Date of experience: October 1, 2024

Thumbnail of user robyng240
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

My subscription has gone up twice. When you look through their site, their merchandise is much less expensive than what you pay monthly. And they make it VERY difficult to skip a month and even more difficult to cancel

Date of experience: October 1, 2024

Thumbnail of user myshelb
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

Every time i have ordered my order is always correct, always as pictured or even better in person and wonderful fit. I am not tugging and pulling constantly on the waist or the thighs to keep the fit. Very fair pricing keeps me coming back repeatedly.

Date of experience: December 1, 2024

LOVE LOVE LOVE MY FABLETICS💕
October 11th, 2024
Verified purchase
• Previous review

I tried Fabletics when i was on a journey to regain my health. They have seen me thru a 90 pound weight loss down to a very healthy 135 pounds and actually helped motivate me to go in the gym. Look cute? Yep! Feel good about myself wearing them? Yep! And so comfortable. Very glad i found them. I own a massive amount at this time but that doesnt stop me from adding more. I appreciate the variety and the controlling hold of the fabric.

Date of experience: October 1, 2024

Thumbnail of user jenniferf4100
Arizona
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Product to many seams which made the leggings uncomfortable and all the tanks for working out are actually cropped- not a fan. I won't be buying here again until they make major design changes especially with the price they charge I can get Lulu for a few dollars more no seams and not mid-drift tanks

Date of experience: December 1, 2024

Thumbnail of user jasonp2240
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Nothing more to say. I ordered quite a few things for a vacation. My items arrived 10 days after my order was placed AND not in time for my travels.which is why i purchased them. My items were delivered within the company's delivery expectations. That said, i order from other competitors and receive my items within a week at the most. I feel you all have some work to do with a more timely delivery time. Also, your tracking system is not good at all. Disappointed. This was my 1st order as a new member, i've since skipped the past two months as I decide wether to cancel or not. Just a bad taste in my mouth with this experience.

Date of experience: September 3, 2024

Thumbnail of user nikkiv73
Utah
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

Fabletics has great products but they are very scheming in how they slide the membership in when your checking out. If you're not careful and fully reading everything then you are signed up for a membership of around $60 a month until you call to cancel. Took a few months to notice it was automatically coming out. They would not work on returning any membership at all so then you have to use it and cancel and it is so not even worth the hype of ordering from them.

Date of experience: September 1, 2024

Thumbnail of user rebecal44
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The Maternity Clothing is basically nonexistent. I can't even remember the last time the added new items or restocked. I keep getting asked to remove my review but nothing has changed so I stand by it.

Value

Date of experience: September 2, 2024

Thumbnail of user jacobw816
Louisiana
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I signed up for a membership based on an offer for "2 pairs of shorts for $20". It was not made clear to me that I was signing up for a $60/month membership. I received 1 pair of shorts for that $60 plus shipping. I feel this is predatory.
But that's not my main problem. The clothes suck $#*!. They all arrive with threads coming out and more threads come out with every wash. I tried a few different variety of clothes and found the same to be true for their dress clothes and other athletic apparel. Now I don't wear them out in public not only because they are falling apart. But I fear that someone I like will see the fabletics logo a think I am a gullible person who falls for scams.

Date of experience: September 2, 2024

Thumbnail of user robertt4265
Ohio
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I very much like Fabletics clothing and the people that work at the Greene location. My issue is with the way that they have raised their prices for some people on their memberships and not others. Why am I being charged $64.95 a month when I signed up for $59.95? I've been told that it is going up for everyone, but others that signed up before me have not had theirs change. I'm still trying to decide if I'm going to keep my membership or not.

Date of experience: September 5, 2024

Thumbnail of user lisam6447
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Used my membership credits to buy items that did not fit. Returns for the items were not available for no reason explained online. I tried 3 different times to reach someone via the app and by phone. Finally got help and waited for return to hit my account. Finally ordered other items no replacements available for original order. Import and shipping and returning has ended my enjoyment of shopping with Fabletics.

Date of experience: October 1, 2024

Thumbnail of user marcl782
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

The clothes are great. They would be better if you removed the Fabletics logo from the shirts. But I didn't realize I signed up for a recurring subscription. I've cancelled that because who buys enough clothes to need a subscription. The recurring revenue model is a terrible thing for most Americans. They get themselves in debt by signing up for these things and forgetting about them. I find the subscription model to be slightly deceptive and sleazy.

Date of experience: November 5, 2024

Thumbnail of user julies3560
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I don't know if I should begin with the horrible product or hidden $70 monthly membership fee?
I ordered pants for my husband thinking how could I lose paying only $20 for pants. Well I lost big time! The pant shrunk and faded after one wash. Oh well they were only $20, right? No. I then was charged about $70 the following month for a membership fee I knew nothing about! Fabletics is a scam!

Date of experience: October 1, 2024

Thumbnail of user brandonn392
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered from Fabletics through their VIP program since their prices were very unreasonable and the trial was free. Once I received the products the fit and material were mediocre and the quality of the zippers used was very bad. I would absolutely not pay full price for anything from this store. After you've completed a purchase they don't hesitate on the opportunity to flood your inbox with a bunch of products and "sales" either. Luckily their unsubscribe functions actually work.

Date of experience: September 5, 2024

Thumbnail of user mickeyr63
California
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

I love these high neck cake tops with a built-in bra. I've bought about 20 of them. What is nice about them as they come up high so no showing the boobs, I'm in Instructor and the last thing members in the club want to see is the Instructor front with her boobs out.
Thank you, Fabletics

Date of experience: November 5, 2024

Great workout clothes
August 29th, 2024
Verified purchase
• Previous review

I like the things I have gotten so far. Fit is right on also. But fun and new looks would be nice to have some new styles, not everyone likes the short or low cute tops. I am an fitness instructor no ones to look at the instructor and see her boobs hanging out.

Date of experience: August 19, 2024

Thumbnail of user andreaj1450
Pennsylvania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I have been a member for a few months (since August) and I've liked a lot of the items. Some are weirdly sized but the majority are as expected if you check the size charts.

The sales are great but you can't always wait if you want your size. The membership is confusing—it takes a lot of clicks to skip a month of credits, and you can purchase weird things with a credit. Why would I use a $60 credit for a $29 item? I don't know, but fabletics seems to think I will. I'd prefer cheaper items be 1/3 credit or something so I can get three things I want rather than trying to find a bundle that I like/want most of the items in.

Customer support was very nice when I reached out.

Date of experience: December 1, 2024

Thumbnail of user jayc1283
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I had a problem with one of my pairs of pants and they sent me a brand new pair no questions asked. The process of sending my pants back was really easy as they used a service that only required me to bring them to my local ups store, I didn't have to pay for
Packaging or anything which was really cool. Fabletics is top notch.

Date of experience: September 2, 2024

Thumbnail of user kellym2922
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love Fabletics for so many reasons; the quality of their products is so great and it's always so easy to order items. It's also easy to skip a month if you don't want to pay for it that month but I love being able to use my credits to buy higher priced items. The whole setup is just really well thought out and easy to follow. Plus they've always got great new items coming out! Give it a try if you haven't yet, I promise you won't be disappointed!

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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