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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,601
Neutral
262
Negative
1,128
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“The best quality”

Michelle T.
12/15/24

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: 12/5/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user nataliac130
Rhode Island
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love going to the store. The employees are really nice and willing to help you!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Natalia,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user lorao19
Indiana
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I love the styles and colors of fabletics my favorites are the oasis and pure luxe

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lora,

Wow! Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products. That is what we always aim for your satisfaction.

Best,
Bella

Thumbnail of user johnnyc438
Colombia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Some clothing fits perfect, and some are too big or small. Shipping takes way too long.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Johnny,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user angiel149
New Jersey
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

True to size, on-trend, and the quality is really nice. This jacket is warm, and cozy!

Date of experience: March 2, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angie,

Awesome! We're happy to hear you're satisfied with the quality of our products and everything fits perfectly! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user angih9
Arkansas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

These are the most comfortable leggings I have found and the only ones I wear now!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Angi,

Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.

Best,
Tina

Thumbnail of user franciscag13
Arizona
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

I've been very satisfied with Fabletics. It's been a very quick and easy process when ordering.

Date of experience: December 8, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisca,

Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sues513
New Jersey
1 review
0 helpful votes
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April 3rd, 2020
Verified purchase

When I tried to unsubscribe, I was given the hard sell. It was disappointing and frustrating.

Date of experience: March 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sue,

Thank you for bringing this to our attention! We are sorry to hear that you have a hard time canceling your account. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.

Best,
Nelle

Thumbnail of user ajab3
Texas
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I always have a good experience with Fabletics! I love that their stuff feels so good...

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Aja,

Great to hear that you always have a good experience with us! Rest assured that we will continue providing unique and new styles for members like you.

Best,
Nelle

Thumbnail of user jw988
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The inner shorts are to long and not tight enough. That is all that is wrong.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeremy,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user katej204
New York
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

I love the variety of outfits, recommendations and ease of finding great clothes on the site.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kate,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user janes1365
Colorado
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I placed an order during a sale and my order and account were cancelled. No notice

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Fatima,

We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user kawikal
Hawaii
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Fabletics has quality products that are sleek to your body. Nothing can compare to their products.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kawika,

Thank you so much for your feedback and for sharing this with others that you like our product and quality! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user lasonyar2
California
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Awesome company and experiences! I always good good at the gym. The styles are really great!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello La Sonya,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user crisn15
Tennessee
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Sizing is very inconsistent and varies from garment to garment even in same color and style.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cris,

Thank you for sharing your experience with the sizing of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user shaunac62
California
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Not happy with the scheme or the product. RIP off as far as I am concerned.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shauna,

Thank you for your review. We are sad to hear that you are not happy with our VIP membership program and product. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user johnk4317
Tennessee
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Clothes are great, wish I got more! I love the look and the feel of them!

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user barryr289
New York
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Clothes nice but sizing not correct for me. Return they charged a fee for the return

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barry,

Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user andrewc1969
Pennsylvania
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

It is very hard to cancel membership. I attempted to cancel via chat and was disconnected.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user christinah935
Canada
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Thank you for your time and patience

I appreciate your ability to be kind and help.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christina,

It’s great to read your feedback about our Member Services Team and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Mary

Thumbnail of user jennym561
Indiana
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I like Fabletics but be sure to size up when ordering or be ready to return.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenny,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you had an unpleasant experience with us regarding our sizing. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Thumbnail of user sherib262
Virginia
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I already un-subscribed and then I get charged for the month. The shorts were nice tho

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sheri,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user heatherv109
New Jersey
1 review
0 helpful votes
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May 6th, 2020
Verified purchase

Ver helpful, did exactly what I wanted and gave me the information I needed and options.

Date of experience: May 6, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Heather,

Wow! Thank you for the positive feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Nelle

Thumbnail of user monitm
California
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Product is not competitive. Sizing is all over everywhere... hard to know what size to order.

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Monit,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user donnaa1350
Maryland
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Besides your shipment taking forever to get to you, I do seem to like the clothes

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Donna,

Thank you for providing feedback regarding our shipping timeframe! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user erica923
Minnesota
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Always a great atmosphere! Thank you for all that you do!

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eric,

Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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