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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,603
Neutral
262
Negative
1,129
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Decent quality”

HCRN V.
12/11/24

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items. One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: 12/1/24
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Top Critical Review

“Unusual model for clothes shopping”

Martha C.
12/15/24

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: 12/5/24
See critical reviews

Reviews (11,490)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user terrad14
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Comfortable, cute and affordable workout and casual gear. Love love love it! Always.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terra,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user debrab1086
California
2 reviews
0 helpful votes
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June 1st, 2021
Verified purchase

Nice and easy website. Everything fits great, always nice options and great sales

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Debra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user aaronn267
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I just wanted to buy some cool clothes, not pay someone to allow me to buy cool clothes.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Aaron,

We appreciate the feedback you shared regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user franciscom308
California
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Great shopping experience. Great quality in the clothes.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisco,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user lorrainep300
Canada
2 reviews
0 helpful votes
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April 19th, 2022
Verified purchase

Service and delivery is excellent and very satisfied

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lorraine,

Thank you for your review. We are happy to hear that you are happy with our delivery and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user stephaniea1092
Florida
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Very informative of what I needed and very polite with what I needed to be done.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Stephanie,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Thumbnail of user tinsayen
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love the style and the color. It fits as I expected it.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tinsaye,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user andreaf551
Indiana
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Wonderful quality and I love the feel of the material and the fit!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user christopherg1238
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

My cloths take 2 months to get to where I asked them to get shipped.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly for further assistance.

Best,
Dean

Thumbnail of user sama896
Indiana
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Fabletics is always great. Checkout is painless and quality is awesome.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sam,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user jaredw194
Tennessee
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

The website is very slow and doesn't work very well and the app is even worse

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jared,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user amandap1381
Washington
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love the shorts. The material is great. Also love the liner. They fit perfectly.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you for your compliment! We are glad that you are satisfied with the styles we have in Fabletics. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user heathers1790
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Perfect fit and so comfy. So many things to love from color options to size options love everything

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!

Best,
Dean

Thumbnail of user gerrie5
Ohio
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Great quality and choices available. The colors and styles are great.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerri,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user drenam1
North Carolina
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Product is awesome however the time to receive the product is not so good.

Date of experience: September 1, 2020

Thumbnail of user kimc1529
Tennessee
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Great price. Fast shipping! All over great transaction.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.

Best Regards,
Clark

Thumbnail of user jamiek374
Alabama
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Nice and comfortable. Would recommend and great quality's

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user doresai
Virginia
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

I purchased and the quality is poor and the customer service is worse.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Doresa,

Thank you for writing a review! We are sorry to hear if you ran into some quality issues and if you're unhappy with our customer service. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Thumbnail of user aidenm50
Florida
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

Love the products! Very high quality and are very comfortable. They do what they guarantee they do!

Date of experience: October 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Aiden,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user karens4617
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Fun styles, great sales. Great for teens - adults!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Karen,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user glendav42
Massachusetts
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

All nice and smooth and satisfy my n Nanking my selection

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glenda,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services and selections.

Best Regards,
Clark

Thumbnail of user eleanord92
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great experience in the store. Employees helpful and made everyone in the store comfortable

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eleanor,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user sherryb783
Arizona
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Easy to order and items I had to return were easy.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sherry,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!

Best regards,
Chad

Thumbnail of user jalenek2
Pennsylvania
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Received the wrong item.

I ordered two different leggings and received two of the same leggings.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jalene,

Thank you for bringing this to our attention. Your feedback about the items you received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user enolap2
Iowa
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I was very pleased with the service, the product and the value for the price.

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Enola,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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