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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
See positive reviews
Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
See critical reviews

Reviews (11,489)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user coreys300
Florida
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

These shorts are like no other I absolutely love them!

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Corey,

Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user drec10
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Super awesome team, love the in-store experience. Everyone was so attentive and helpful.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dre,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user carlosp559
North Carolina
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Pretty good quality clothes, very fashion. Solid color according the season

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carlos,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user ashleyp1004
Pennsylvania
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Wonderful! I'm highly satisfied with all the products I received.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Ashley,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user davido1638
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Not as expected. Quality is flimsy. Scam into subscription.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user gustavol71
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Often the desired color and size are not available

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gustavo,

It is with great regret that we received your feedback regarding the options we have. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user gaill433
Georgia
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Nice material, fits well. I'll definitely buy more from this company!

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gail,

Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you the best styles and high-quality products. Have a nice day! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user sarae352
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Very happy with all my purchases and or exchanges.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sara,

Thanks for sharing a review of our products! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user maryl3433
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Always high quality clothing when i have had too call experience polite personal

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary Ann,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user jonathanl780
Ohio
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I placed an order as a VIP member on 9/10. Still hasn't arrived.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user glendah199
Arizona
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Guess I didn't read the fine print supposedly. Charge me over $300 in two days.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Glenda,

Thank you for the feedback about your experience with the charge in your account. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user anthonyb2092
Washington
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love 'em wish I had a pair for every day at the gym

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anthony,

Thank you for the great feedback on our products It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.

Best,
Mary

Thumbnail of user samirhaa
Texas
1 review
6 helpful votes
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April 2nd, 2018

I don't even want to waste time writing a review... Fabletics is THAT awful!

Date of experience: March 31, 2018

Thumbnail of user alexandram395
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Good clothing but having to skip the month every time so I don't get charged is very frustrating.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandra,

Thank you for taking the time to leave a review and your feedback about our skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user elmerl24
Pennsylvania
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Trying to order and keeping getting error message at checkout. Very frustrating

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elmer,

We are sorry to hear about the error you encountered upon checking out. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user anyac17
Virginia
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Great quality clothes but shipping takes forever. It's been 2 weeks and I've yet to get my order.

Date of experience: February 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anya,

Thank you for your review. We are sad to hear that you are did not receive your order. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user jessicah1989
Mississippi
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I was supposed to get an exchange and it never happened?

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

We value your feedback on the product you received. For assistance with the exchange, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user heidin131
Colorado
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Website doesn't always work well and is slow. The clothes that fit are great.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heidi,

Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user catherinek549
VI
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Easy ordering process. Great colors, quality and designs.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user charlier104
Arkansas
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Love everything I've ever gotten from fabletics. Will for sure purchase again.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Charlie,

Thank you for the positive feedback! We are happy to know that you love all our products. We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Thumbnail of user ernestoz10
California
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Loved my two training sets, the material is great!

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ernesto,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user chandlerm39
Texas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Great clothing, very comfortable, and ships quick!

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Chandler,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our product. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user hollyh648
Minnesota
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Everything was awesome and fit perfectly. The prices were super affordable

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Holly,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Tina

Thumbnail of user janellem132
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Prices are still a bit high- especially for the Canadian consumer

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Janelle,

Thank you for providing feedback regarding our prices! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user donnam3224
West Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Simple to navigate. Lots of choices. Accurate size charts!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donna,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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