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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.2 stars from 11,489 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    819
  • Value
    827
  • Shipping
    804
  • Returns
    572
  • Quality
    788

Proactively asks for customer feedback

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Positive reviews (last 12 months): 53.5%
Positive
1,611
Neutral
265
Negative
1,135
View ratings trends
227
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How would you rate Fabletics?
Top Positive Review

“Great quality”

Jose L.
11/20/24

Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.

Date of experience: 11/10/24
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Top Critical Review

“No good options unless you want to show skin”

Jennifer L.
10/11/24

Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.

Date of experience: 10/1/24
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Reviews (11,489)

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Reviews that mention popular keywords

customer service (1787) vip membership (464) credit card (337) kate hudson (211) vip member (271) sports bras (284) workout clothes (147) shopping experience (71) quality products (130)
Thumbnail of user victoriac2054
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I've never been able to get a good fit for their sports bras. Either too big or too small. I'm not even an unusual size 32 DD. Small is too small, medium is too big.

Also, quit Making bottoms with the seam down the crotch. No one wants a camel toe at the gym

Date of experience: November 1, 2024

Thumbnail of user kristio57
Wisconsin
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Lack of availability of sizes and everything is CROPPED. Loved Fabletics.com because I am bigger, and they had styles that FIT and were flattering. Now, I'm lucky to find anything in my size. And forget buying tops anymore.

Date of experience: October 1, 2024

Thumbnail of user matthewb4304
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love the fit and feel of Fabletics shirts and pants. Most of my wardrobe is slowly converting over to Fabletics. The only downside with this product is the stitching quality. I received one shirt where 4 buttons fell off because the sewing was loose, and one pair of pants developed a hole along the stitch line on the backside after wearing for about a month.

Date of experience: December 2, 2024

Thumbnail of user juliem4765
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The membership requirements are misleading and the website is not user friendly for skipping an order each month. Even if you placed an order within the first 5 days if I didn't go in a hit "skip a month" it still charged me! If I ordered something within the first 5 days it should automatically know I'm not skipping a month - it's almost like they want you to miss doing the skip. Also availability of items was a struggle.

Date of experience: December 1, 2024

Thumbnail of user ewad16
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.

Date of experience: September 5, 2024

Thumbnail of user kimp2047
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Extremely friendly and helpful staff! It's always a pleasure going in there love the clothes which I spend a lot of money. It's nice to walk into the store and 95% of employees greet you by first name.

Date of experience: December 4, 2024

Thumbnail of user dakotab165
Sweden
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've had a good experience with Fabletics. The quality is nice and the variety of colors styles is great. I use Fabletics for not just me but for my whole family and they enjoy bathe products as well.

Date of experience: December 1, 2024

Thumbnail of user brendar3064
Oregon
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The price for two pair of Fabletics leggings was attractive until you read the fine print and realize it is a subscription. Who needs a subscription to leggings? Am I supposed to spend my life in exercise cloths?

Date of experience: December 1, 2024

Thumbnail of user hollyc790
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Date of experience: October 4, 2024

Thumbnail of user stevem3906
Sweden
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I've purchased a lot of items from Fabletics and have enjoyed most of them. Some didn't work out due to the fabric or the design itself. Use more lux and less power hold fabric please. Another suggestion is to make the Affirm payment plan an option within the Fabletics app at checkout and don't require users to go out to use the Affirm app first, it's confusing! And easy to get wrong.

Date of experience: October 6, 2024

Thumbnail of user ilanac7
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've been a long standing Fabletics customer - I built a whole section of my closet devoted to rainbow ordered / organized fabletics outfits. Over the past 6 months, i've found that I rarely purchase sets either because the styles are not appealing, the fit has been less consistent or the way that the app is organized is not nearly as user friendly as the past. (load times are super slow too).

Date of experience: October 4, 2024

Thumbnail of user susanb8988
Minnesota
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Being a VIP means nothing. If there are no sizes for all the hot deals, it makes it sound like you're getting being able to have all these fabulous deals. But when it comes down to it all your clearance items are extremely limited in size. So you can't even buy what you want. So I feel like it's a scam

Date of experience: December 1, 2024

Thumbnail of user patrickw1259
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Overall pretty good! I do think finding the fit and style might be made easier if it was this is the shorts/short/whatever and then you are given the options for length, color, etc. it seems like the shorts especially are listed as every length and every color as a separate listing, which makes inventory look high but makes the search list unnecessarily long.

Date of experience: September 2, 2024

Thumbnail of user shirind6
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I really wanted to love Fabletics, but my experience with their products and subscription model left me disappointed. Every time I ordered something, I noticed that the fabric seemed low-quality. The synthetic materials they use always reacted with my skin, causing breakouts. I typically have this issue only with cheaper, low-grade fabrics, which leads me to believe the quality just isn't there with Fabletics.

On top of that, I'm not a fan of their auto-charge VIP membership model. It feels predatory to charge customers monthly unless they remember to "skip" — a hassle that adds unnecessary stress. For the price point, I was expecting better quality and transparency, but unfortunately, Fabletics fell short on both fronts.

If you have sensitive skin or prefer high-quality fabrics, I'd recommend looking elsewhere.

Date of experience: October 1, 2024

Thumbnail of user mattn395
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Having nice gym clothes can significantly enhance your workout experience. With Fabletics, I not only feel great in my activewear but also feel good about my budget after each purchase! While many brands offer high-quality fabrics and stylish pieces, I live by a personal mantra: "If I'm leaving the gym with clean clothes on, I didn't work hard enough!"

Fabletics stands out for its excellent selection of comfortable fabrics at great prices, allowing me to focus on my workouts without worrying about the wear and tear on my gear. The entire process—from purchasing to managing my membership, and handling returns or exchanges—is straightforward and hassle-free. Plus, their customer service is commendable. Overall, I highly recommend Fabletics for anyone looking to elevate their activewear collection without breaking the bank.

Date of experience: October 1, 2024

Thumbnail of user wern
Wer N.
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like their fits and styles but for men there is often a significant lack of color. Only a couple of colors a year are added to their range per item. This results in the fact that men often can only choose between a variety black, blue and grey if the other colors (+/- 2) do not suit them.
It would be great if a larger variety of colors is made available.

Date of experience: September 2, 2024

Thumbnail of user carolynh2582
Connecticut
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Love my active wear - I purchased 4 sports bras, 4 pairs of leggings (full length) and 1 pair of shorts with my sign up order. Since then, I've attempted to cancel my membership with no success - just putting it on hold each month. I wish instead of a great sign up deal that the items were more affordable for multiple purchases but they fall beyond my personal expense allowance for these items after the initial sign up purchase. Quality of my leggings is good, I've done many "bend" tests to ensure that as a gymnastics coach - the kids parents aren't getting any additional "show" while I'm leading stretch with my class kids. They only become sheer in some very major stretches (basically only if you're trying to see if they become see through) - good quality and will buy more someday when I can afford it.

Date of experience: November 5, 2024

Thumbnail of user constancel231
Wisconsin
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Kept the subscription because I'm in between sizes and the clothes fit. Had one occasion where my pants ripped wasn't able to use coupon given for replacement. Overall nice quality compared to other brands.

Date of experience: November 4, 2024

Thumbnail of user patrickm2964
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've made more than 10 attempts to exchange an item that fit differently because it was a different color. 24/7 T's. Happy Returns wouldn't work. Several representatives tried e-mailing me a label. Finally a representative gave me a when address that worked. Now I'm waiting for the exchange to be processed.
This whole process has taken almost 3 months.

Date of experience: October 2, 2024

Thumbnail of user kenc1004
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Spotted on Facebook, with an offer od $10 for shorts. Well, not stated, but only the first pair. Still the sales prices were decent, so I bought 3 shorts, 3 t-shirts and pair of skivvies. Products arrived timely from the UK, and are good quality. Fine print indicated that this was a sign-up for a monthly program, which wasn't too difficult to terminate.

Date of experience: October 1, 2024

Thumbnail of user angelab3538
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The absolutely shady way the subscription works (hiding skip buttons and making you click multiple times in order to not be charged and making it extremely difficult to cancel) is frankly sick. The fact "sales" are usually for items that are 95% out of stock so aren't really sales at all because you need to buy multiple pieces, often, to get a full discount (or anything you might buy on sales is out of stock) is also just anti-consumer. The only reason Fabletics gets any stars at all is because the clothes are legitimately high quality and very nice. It's a shame they can't allow their product to speak for itself and have to resort to despicable, pathetic money grubbing that makes me almost never buy from them even though I actually love the clothes.

Date of experience: October 1, 2024

Thumbnail of user chrisf1910
Kentucky
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The items we do purchase are great. The best quality and we are happy with them. Issue with Fabletics is what it takes to cancel the auto withdrawal every month. Sure, you can skip this month. But have you ever tried to just cancel. They make it close to impossible. You must call and then it's hitting a bunch of numbers and then being on hold for a long time. It's rude to customers.

Date of experience: September 1, 2024

Thumbnail of user vincentc1633
Mexico
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fabletics has some nice simple and modern clothes. I purchased once before, really like them and they are my goto clothes.
However, prices are super irrationally high so only buy when at 80% discount. If you buy as a VIP at 80% prices are reasonable. But then you subject to a $59 MONTHLY, unles YOU remember to cancel every month. No reason for me to buy clothes monthly. This is not a good model. Also, during the Thanksgiving period, they sent way too many emails with special offers which were no different than what was offered before.
The website is not very responsive and slow when surfing and ordering. Could be better experience.

Date of experience: December 1, 2024

Thumbnail of user nancyw2658
Texas
2 reviews
0 helpful votes
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November 14th, 2024
Verified purchase

Nice quality products. But the way they go about some things is underhanded. Applying offers can be tricky. You can't see itemized charges once you've placed and order. It's soooo convoluted. It's very very hard to track returns and amounts. Getting a list of products ordered and or returned and their price requires several phone calls (this has happened repeatedly). And most of all, turning down the member credit each month should be ONE CLICK. Not several, and should not involve scrolling to find the second link to opt out.

Date of experience: November 4, 2024

Thumbnail of user renaew85
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Been a member for a long time and I have yet to be disappointed. I had an issue with my package one time not Fabletics fault but my mail carriers either way Fabletics fixed the issue and were so easy to work with. The leggings hold up and stay in great shape. I have bought other prices as well and love them all!

Date of experience: December 6, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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