My experience with Fabletics thus far has been very positive. I appreciate the care and transparency that have been shared with me. The clothes are good quality and appear to be improving.

Placed my first order paid for the expedited shipping as I needed the order for a trip I was taking and the $15 expedited shipping would get it to me on time. It was first and probably only order through them as I attempted to deal with customer service but could not get a refund for the shipping that was supposed to be 2-3 days that ended up taking 7 days. Very disappointed that no one in customer service has ability to resolve anything but to just apologize more of a complaint department with no resolution. Did not offer to assist with anything they actually tried to tell me that oh there is processing time and all that jazz even though I had an email stating the day it was supposedly shipped and an arrival date of a day within 2-3 days then day of delivery was pushed back another two days. Rather annoying if you ask me and no resolution from them just a sorry that sucks. Not doing business with them again just for that reason alone if you have no customer service you have no business. I hope this is a useful review.

After I saw an advertisement for leggings for 2 for $24.00. I got online and ordered 4 pair tonight. I was unaware I was signing up for the VIP program. After reading the reviews online, I decided to call immediately after placing my order to tell them I was not aware of the VIP promotion and 49.00 a month charge and did not want to be a part of the VIP program or monthly charge. The customer service tried to talk me into it, saying all I had to do was go online and opt out each month. I explained as a Nurse practitioner with 2 jobs and raising 3 boys, I did not have time to try and remember to cancel this each month, let alone remember with my busy life. I told him just to cancel the first order, he was polite and said I would be credited back within 3-5 days and receive a confirmation email. After reading these reviews, I will be sure to check my account daily and if it is one day past 5 days and I have not had a reimbursement, I will be following up. It is sad when a company gets a bad reputation due to fine print and customers are unaware of what they are signing up for, while only wanting to purchase a few leggings. I would recommend Fabletics changing their procedure and VIP policy if they want to keep happy customers. Word of mouth is everything.

Having a high rise waistband that doesn't roll and makes me feel put together, it's important! These fit the bill! A bit of a wait to get in the mail, but once I put on, so worth the wait!

I ordered to pair of leggings from this company post pardon and was not able to fit them so I returned them to switch sizes and they did not have the ones I ordered previously so I had to get new ones. When the new ones came in it too me a while to try them on as I just had a baby, when I finally got the chance to I noticed one of them did not fit so I tried to return them and they said it had been out of the return window and they were not able to do anything even thought they were never worn still with the tag and then they told me to hold on and hung up on me. Some time later I called again to return them assuming maybe it was just the representative so I explained my whole situation to this representative and again THEY HUNG UP IN MY FACE. This place is a joke now I still have the leggings and I can't do anything a with them and have lost my money

I ordered for the first time for the two for $25 deal, and was automatically signed up for their membership without giving consent. I tried to get a refund and communicating back and forth with our bank and the company and no one would give me a refund. I NEVER SAID YES. The one girl I got told me they just automatically sign people up. It's a COMPLETE SCAM and will NEVER order from Fabletics again.

It took months for me to finally get a guy to give me my refund. Hopefully he actually does.