FableticsReviews 13,328
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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After speaking with customer service I had a hard time understanding her hoping to clear things up reading the email that I never received explains and confirmation of cancelation for VIP
And still don't see return on afterpay?
Ty Rhonda Fillmore
Love the fabletics products, but the jogger didn't meet the expectations.
I don't care for the charges posting in future. To buy at sale price you register, buy, and cancel registration a few days later recommended by sals associates.
I've been a memeb for years and I'm very pleased with my membership and what I get. Great value! I can pay the monthly membership or skip and I really appreciate that option. The clothes are just great! Love my shorts/leggings with pockets and I like most of the sport bras! I hope to continue to wear their styles and look forward to seeing their new styles!
I truly love Fabletics! Always new looks at great prices. Joining Fabletics has given me a whole new athletic and athleisure wear! On top of that, the store closets to me is always doing complimentary workout classes (followed by private, in store shopping) and it's so wonderful! Great workout in great clothes!
I'm Heather's mother. I decided to try your products as a gift to help Heather as she works as a class instructor/trainer in the Astoria area. She seems to enjoy the clothes, and tells me she received many compliments, but she (as a former balleria) is unusually attractive. The only problem I had in the process was feeling a bit tricked into clicking on the club membership, then having to find and get through the unsubscribe of it. Too much time for me to invest, and there's always some trepidation as to whether I'll be charged again. You might avoid making your customers feeling tricked into the membership.
Sales person rude look at my last trade and you will know what his name is.
My son wanted to try out the clothing. He likes the clothing but I don't see how the discounts apply and how to use the monthly fee toward purchase. There isn't a clear explanation for how to do this and I can't find actual deals yet.
Love my leggings, bras, and coats! Have many colors and love them all!
Every outfit I have purchased is awesome and fits so well
I always loved everything I have purchased from Fabletics. The fit has been spot on.
The site was so glitchy and frustrating I almost didn't order. I signed up for a membership but didn't start shopping until days later. The new VIP prices shown were great so I figured I'd try a few things so I could sample for later purchases. The vip promo code kept disappearing and I was being charged full price. Customer service was great and helpful but I couldn't remove items and add new ones without the discount constantly disappearing. Once I got all my items in the cart I could only purchase one item at the new vip price which was misleading. I do really like the scrubs I purchased, but the full price of almost $90 is ridiculous, even at the member price of $65 is too much. I'd pay around $40 something for this set maximum. I see no purpose of the hassle of a membership if I would still have to pay so much for something. I may as well just shop figs and januu if I'm going to spend this amount with no memebership hassle.
Needed to change shopping address and was completed efficiently
Fabletics are just as high-quality, if not more quality, then Lululemon. Not only this, but they have amazing sales. The variety is great as well! I am always satisfied with every purchase and I've never ever had to make a return!
The salesperson did a great job finding what I needed and then ordered what they didn't have.
I am satisfied with the three sports bras I bought.
Good quality and fit.
All items are made very well and feel great when you wear them. Also if you don't like something, they have the easiest return policy.
I'm in luv with all of my selections from Fab...they hug my curves perfectly
Very intrusive and deceptive marketing of their VIP program which requires a monthly subscription. I won't be purchasing from them again.
When I joined Fabletics 9 years ago it was because of your great colors and patterns. I find the outfits for my preference dull and not exciting. I wish you would bring back the patterns and design. I wish also you would offer petite sizes
Once you know your sizing, the ordering process is simple, the clothes are comfortable and of great quality and customer service makes every interaction easy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members