Fabletics

When you have a 1000 1 star reviews saying this company is a scam, then you kinda have to see that something is wrong here. When you make your first purchase you are signed up for the vip membership and then they continue to charge your card $49.95 each month. You have to call and speak to someone in INDIA to cancel. Hope i don't see any new charges next month... guess i'll be getting a new credit card. SCUMBAGS.

The Fabletics site always makes my purchasing experience a pleasure. It is easy to navigate, and if I am having trouble making up my mind, they save the items in my cart and remind me that they are there.

Every time I shop at Fabletics it's always a win win, not only do I love their products but I'm In love with the fabric it's smooth and thick material. Never will I buy from anywhere else. Highly recommend.

I have purchased from Fabletics for quite a while. I love seeing bodies of all sizes in the outfits and seeing people who look like me in the outfits really helps me feel more confident when placing my order. I don't always enjoy working out and having cute matching outfits to wear makes me feel better while working out. I have never received a product that was not excellent quality, including my yoga mat!

It all sounds great. Sign up for $49 a month subscription, place an order, then cancel the subscription before the trial period ends. Directions on how to cancel are on web site. BUT, even though you follow the direction EXACTLY, you get charged the next month. A phone call got somebody that says our subscription will be cancelled, but it does not get your $49 back. Not sure it is really cancelled, guess we will know next month.

I joined Fabletics during the pandemic as I no longer had use for my other clothing subscription working from home but still wanted to be cute while also comfortable! But even after going back to the office I've kept up my subscription! Every piece I've gotten from Fabletics has been THE BEST workout gear in quality, style, and performance. I felt I was going out on a limb ordering shoes, but like the clothing they are now my favorite! The most comfortable pair of shoes I own. Highly recommend!

Very bad customer service. I have been trying to contact them and the phone number doesn't even work! I have also tried email and social media and I'm just being ignored. I like the clothes but they have no regard for their customers. I have credits built up that I can't spend due to a shipping error and now I can't even get in contact with them to try fix it. Terrible experience, the VIP membership feels like a scam.

This is my go to brand for clothes. These clothing items are high quality and with hold the rest of wear and time. They wash up great! It says no fabric softener. I have used it and it has stained some items so be careful with fabric softener. The customer service at the MOA store is wonderful. The customer service with the online is good but very slow process for mailing returns or exchanges back to the warehouse.

The VIP membership business model is based on people forgetting to opt out monthly. They DO NOT REMIND YOU via email it's time to order or opt out, even though I get tons of other spam emails from them (and I've tried opting out of those). They do not notify you when you've been charged (hoping you'll just keep forgetting and racking up charges). You cannot see your account billing history. You have a very small and undisclosed buying window to avoid the monthly charge. It all reeks of scam to me. Too bad as their products are fantastic. Too expensive at full price for sure so only worth it at VIP prices. But no more scam for me!

I'm surprised with how many negative reviews there are of fabletics. There are no surprises/secret. It's right on the website as to how the site works. The fact that people thought they can get 1/2 off the first outfit and that would be it, it surprising. The site also explains that you can cancel you membership any time or decline the purchase for the month by the 5th. It's pretty self explanatory.

As for the clothes, I do a lot of cross fit and spin classes. I find the clothes durable and comfortable. Love the patterns they offer.

I have been trying to call CS of fable tics and cancel on their scam subscription but no real person to answer the call, machine always puts me on hold. I am so frustrated do I need to give a police complaint. It is so sad that so many people have same complaint about fable tics but there is no one to put an end to this scam yet they find new customers to $#*! around.

I love fabletics! If I had an unlimited budget I would shop every month and find at least one or two of the suggested outfits that I want. I have to be choosy in my budget and have to skip some months, but it is easy to do, and still there when I can splurge! The clothes last so long and with the membership are reasonably priced, so I never feel bad when I do order!

I had ordered a sports bra, was too small and set up an exchange to have it a size larger. On 12/12/2021 I got a confirmation email that my order was in, and I had already sent back the sports bra that didn't fit. Today I get an email stating they have gotten the returned item, but also my exchange was cancelled. I am highly annoyed because I had bought this item when it was on sale, and now I can't buy another one for the same price because the sale is over. So no I just have $14 and some change sitting in my fabletics account, even though I have been waiting for the order to come in because I had gotten that confirmation email.

I had no idea it was a subscription that I was signing up for. I guess they should make that clearer when you're checking out. I found out about a month later when I got another rather large charge from them on my account. Cancelled it immediately after I noticed it. Thankfully I noticed it the first month it occurred because I don't normally check my bank statements that closely.
Aside from that, the leggings really are fantastic so I had to give them some stars!
Would definitely order again if you didn't have to have a subscription.

Ordered something then received emails that my ordered was out of stock. Ended up receiving the leggings from the outfit I ordered. Had to return the leggings and call customer service twice to get a refund.

Wow! I ordered a few items here with the promise of a huge discount (which was no discount-trust me! It was SO expensive I would have done better with just going to sports authority) if I signed up for some VIP which never covered a monthly charge. But here I ended up paying every month! This is a total scam. The clothes I ordered didn't fit and they were not what I ordered at all. I had to call to get this charge taken off my account. Hopefully it will. I am going to report this to the Better Business Bureau. I will NEVER order from them again and will tell all my friends about this scam.

Love every purchase I've made. The quality is amazing! Love the sales! Always order the tall option, I'm 5'10". I will never wear pants or shorts without pockets again!
Only thing I could suggest, is that leggings be available to purchase in the summer. Year round.

I just received my items last Tuesday and today Monday- the items went on sale. Customer Service could not credit me the difference unless I purchased and return my current items. They did give me a 50% off but has to be used on the next item. Can't even pick how to use it.

Patty

I love their stuff but with the price and them always taking money out of our bank account which by the way i was not informed would be happening when i signed up they said it was free and i'm just sick of calling to get my money back or trying to delete my account

Website has major issues. Can't scroll properly, it jumps around. Unable to "skip month" and was told by customer service to use Internet Explorer instead of Google Chrome, but same jumping issue. Live Chat is NEVER available, I have tried many different times. Calling customer service takes too long and is overseas. I never receive emails from them even though my address is correct on the account. I like the products and have been with them a couple of years. But I am a bit over it and am thinking of cancelling, but I have a credit I need to use!

I don't understand why so many people are giving this company such bad reviews. I have been a VIP member for 8 months now. I have had a great experience with them. I have had a couple issues like having a shipment lost during transit, but they did whatever it took to make it right for me and since some items where no longer available they refunded my money and gave me 50% off my next order. It was a little disappointing to not get some things I really wanted, but they did what they could to fix it. If I have had to make an exchange it as always gone smoothly and I always receive my items quickly.

They use some weird shipping service, and i had made a mistake in my address. I attempted to contact multiple times and submitted multiple requests to change the address. No one ever got back to me and i never got my shorts :( i was really looking forward to getting them as well, but i don't think i will be ordering again because of this reason.

Fabletics raised their monthly fee and I have tried to leave them 4 or 5 tines they promise better services to no avail. I also am still waiting on a replacement item that has yet to be sent to me. I am going to again try to leave this sham of a program this month. And hopefully they won't pull money out of my account