Fabletics

The employee I worked with was very helpful to find what was pared up and find things in my size. The other employees also helped if I had other questions. They worked well as a team. My husband was also able to have a seat while I was being helped. With spring and summer coming I would like to see some running shorts.

They take advantage of the buyer, made money off of people's trust. Policy and customer service designed to be avoidant, and they will not keep their word in offering to cancel your account. They trick you into blindly authorize bogus charges for clothes you can buy for 5-10 bucks at any outlet store with the same quality. Kate Hudson you really gona sell us out like that?

Absolutely Horrible customer service. I cancelled an order years ago and they still charged my account! They told me there was nothing they can do and I had to dispute it with my credit card company! Years past, I thought let's try again, they sent me a discount code. I placed my MULTI-HUNDRED dollar order and they cancelled it saying I cannot use that discount! I got disconnected/hung up on twice with customer service only to talk to a supervisor unwilling to even try and improve my experience with them. I was disrespected and ignored. Unfortunate, cause I love the clothes and I teach yoga. But I will be going somewhere else from now on.

I've had a few challenges: 1)somehow ending up with two accounts that they couldn't merge - so I just lost credit / status for the level I was actually purchasing at 2)the bras are terrible - they need sizing for bustier ladies, so I try to avoid purchasing the bras 3) shirts are HUGE - I had to go down to an xs to get something that didn't look hideous on me. That said, the quality of material, especially in the shorts and leggings, is very very good for the price. When I first became a member the outfits were super cute and fit my workout style. I purchased a couple of jackets that were awesome also! Now they are branching off into sleepwear and swimwear and stuff I'm not interested in buying from Fabletics. Seems like they are losing their way as a company.

They don't make it clear enough that if you buy a promotional offer item that they are then going to 'steal' £44 per month out of your account. You don't get an email reminding you to skip or make a purchase, if you were even aware of this fee in the first place, which I wasn't

Awful. Need I repeat what others are saying? Really shady practices... it just makes me cringe that places are doing this to the American public. What normal individual can afford to spend 50$ a month on spandex?! Please avoid, not only because you will save money, but because companies like this shouldn't be allowed to make a profit based on morally wrong behavior. The greedy 1%, it's sickening.

I decided to cancel because money got a little tighter and I couldn't afford it anymore, and they make it nearly impossible. They put me on hold for FORTY MINUTES and the whole time I was on hold, an (844) number that I don't know called me over and over. Other people have reported the same number calling them when they called fabletics to cancel, so it appears to be their technique to get you to hang up on the cancellation call. When I finally got on the phone with a person, she would not take "no" for an answer. I had to repeat myself for about twenty minutes until she finally let me cancel and then she put me on hold again before confirming my cancellation. She argued and argued with me about the affordability of fabletics (as if she understood my financial situation better than me) and it was a really awful experience. Please do not buy from them. It's really unethical.

Overall the products are fine, shipping is generally quick. It's the monthly membership for a credit that's annoying. The majority of the items are far less expensive than the cost of the credit, so unless you shop wisely you're losing money on the deal. If you're supporting the company by buying a membership you should be rewarded having a credit allow you to get a deal. It would definitely prompt me to spend more money on the site; as it now I only use credits when I find items that are worth the same amount or more. Or if you were allowed to buy two items with one credit so sh least you were getting your money's worth out of the credit. I actually plan on spending credits I have now then canceling my members; it's just not cost effective,

THIS IS A SCAM! Beware, my 15 yr old daughter bought one t-shirt online and Fabletics started charging us $49.95 per month in a membership fee. We tried to cancel the membership but received no response from Fabletics. We finally had to flag these charges as fraudulent with our credit card company before anyone at Fabletics would talk with us. Even then the representative was evasive and only canceled the account when he understood our daughter was a minor.

Kate Hudson should be ashamed of the exploitive methods on her site. Fabletics is fleecing the public. I have lost all respect for Ms. Hudson and the other 'stars' whose clothing lines are represented on this site. Please spread the word to boycott this site. It is a SCAM.

I called customer service and I could not hear anything she saying. She asked for my email and it took her like 5 times to get it right.

I told her their was a lot of background noise and she apologized and said their was many of them in that room. That was pretty annoying.

I asked for a refund on my member credit and she said their was no option for that. Ive never heard of a company not having an option for that. I had to tell her several times I wanted to cancel because she didn't want to do it.

I want my money back. Poor customer service.

I'm disappointed in the fact that I forgot to "skip the month" one month (really, I missed the second, "yes I want to skip the month" box), but can't use the money you took from me for sale promotions. What?! Come on. I have to buy things at full price, why is that money not as good as a new/different $49.99. Honestly, very frustrating and enough for me to "quit" fabletics - but I have to wait until you have my size in stock on a $49.99+ outfit on the first of the month. There are plenty of other brands that don't have the same stipulations for what specific money can be used on what specific products.

These dipsh*ts must have some really fine print. I signed up to get the 2 for 24 deal not knowing these kleptos would rip 60 dollars out of my account each month without even sending me an email to let me know. I've lost my hard earned money to this deceitful company.

I signed up for Fabletics after seeing all the bright, fun, unique designs I saw on their commercials on tv as well as the promotors on Instagram. Since signing up, I've put through probably 30 plus orders throughout the year. Just for basic workout clothes that will suffice but don't impress. I find that a lot of the cute fun workout sets that they choose to promote are often not available on their website nor even displayed. This is very frustrating for an avid shopper like me who keeps up with the new releases and email blasts. It would make more sense if I wasn't so on top of their advertising, however even when new arrivals come out the things, they're promoting on tv aren't even available? Very very frustration. On the plus side, the quality is great and i've never had an issue there.

I've been a member for over two years now and have really enjoyed the quality of clothes that I have received from Fabletics. I use them often for my workouts and everyday wear. I like being able to see how the clothing will fit on different body types and the wide range of clothing beyond leggings (bras and outerwear).

I find it challenging to find descriptions of the legging types, especially how the style-type has changed through the years and trying to find comparable styles to what I have previously purchased. Availability of colours and sizes is challenging to say the least. I also very much dislike the subscription business model. I don't need clothes every month and find it to be a huge annoyance to have to opt-out every month and/or risk being charged a credit. This model would be one of the only reasons I would discontinue shopping at Fabletics because otherwise their clothes have been fabulous.

Fabletics has awesome workout gear and lounge wear. I love their styles and durability of the clothing. Problem is they never seem to have stock in the clothing I like (all of it). When they do get stock in it last for about two hours then the only size left is 3xl. They also have very little stock in their brick and mortar stores for men. They only have basic colors like blue, black, white, grey in stock at the local store. Other than that Fabletics is GREAT!

I was very excited to try Fabletic's leggings when I saw the 2 for $24 deal. I thought it was a promotion to allow a broader audience to try out the brand since it's relatively new. I got the leggings and loved them. One month later I see a $49 charge on my checking account to Fabletics and initiated an online chat to inquire, thinking it was a mistake. I waited over an hour for someone to start chatting, and no one did. I finally ended up calling and getting someone on the phone after about a five minute wait. The girl who answered explained that I signed up for a VIP membership, which was not at all clear when I purchased the 2 for $24. I feel like they intentionally made the VIP deal's terms and conditions difficult to find. I asked the girl to cancel because I no longer wanted to support a company that would treat its customers like that. It took her a long time to agree to cancel but she finally did. The leggings are nice, but it was definitely not worth all of that.

I have been a long time VIP of Fabletics. My only frustration is when I try and skip a month. The system won't let you do it on your phone, on the app, or on an ipad. You can only do it on your computer. You can't even skip a month by calling (I've tried when I've been travelling and away from my computer!). That is super frustrating. But I do love their products and have been happy with most everything I have bought from them.

I've been wanting to order for a while... Saw a demi Lovato outfit I loved so I finally did... Came in the mail and the idiots made it wrong. It was the high waisted legging outfit with the cross cross and the morons sewed one of the bands twisted so it doesn't lay flat at all when I wear it... It stays rolled up. Oh and PLUS the VIP membership is a SCAM! They take $50 out of your bank account every month after your first order as a "credit" on their account. So shocked Kate Hudson would be the face of this brand. I'll stick to my basic reliable Nike leggings from now on. Oh and also the bra that went with the outfit offers 0 support! More like a club wear top

I've been fabletics member since January of 2017. Everything went well with my first order (great price, great quality). I've successfully skipped February, but March... They are stating "skip a month before the 5th and you won't get charged". I've skipped a month on March 3rd! And still got charged. I will cancel my membership as soon as possible and will NEVER sign up for this bullsh*t! You can do much better Kate Hudson! Also why we can't cancel membership online and have to deal with live chat and calling customer service?

I cancelled my account in Feb. And I've been charged every month since. I spoke to multiple representatives and then was charged twice in a month. Worst company ever. DO NOT JOIN VIP. The clothes weren't even worth it.

I canceled my subscription over the summer bc of the monthly charges; I simply could not afford to shop with them anymore and thought it would be a simple cancelation process. I was wrong. I called the help number to cancel my subscription at least twice with the reassurance it would be handled but ended up getting billed twice more after that and have noticed they've been trying to bill me since then despite having canceled. I've tried logging in with my old account information but nothing seems to be amiss, it says I've cancelled, yet I keep getting these notifications. I liked their products but if this is how they treat their customers then it's not worth the trouble. (Why do I have an order ID? I haven't ordered anything in MONTHS)

Absolutely will not shop again. Fabletics aren't transparent about the month by month member fees which for me turn out to be over $70.00 AU. All i wanted to do was purchase my outfit but tge sneaky disclaimer signed me to a hefty monthly membership fee. And, those so called 'member credits' disappeared into thin area. Fabletics needs to thoroughly investigated by the consumer watchdog.

I've been a VIP member for over 2 years now maybe longer. I just like their style of how they do things. They consider women AND men. They consider inclusivity. It's easy to skip the month (as I do frequently) but then you can still purchase if you want to. They always have new deals going on. Shipping doesn't take forver. The fabrics and style are always crazy comfortable whether it be for lounging or working out. It's honestly like lululemon but without the ridiculous price attached. Love this company!