Fabletics has a rating of 3.1 stars from 11,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I have no idea where the monthly charge goes - it never comes off my order - it is the most confusing website. I will be cancelling. But the products are great.
Date of experience: July 3, 2022
I was very disappointed in the very little selection that was available on line, you offer great deals but when you go to order there is nothing in stock :(
Date of experience: December 1, 2020
Hello Jessica,
Thanks for writing a review! We are sorry to hear if you find our selection limited, especially in your preferred style! We will contact you within 48 hours for further assistance.
Best,
Nelle
Trying to get the size I want in the colors I want was very hard to do. Found leggings that are just as good and cost way less on Amazon.
Date of experience: April 5, 2023
Hello Theresa,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the products we offer. Our Member Services Team will contact you right away.
Best,
Allison
I ordered xxl and I received small, sizes. Luckily they fit my grandsons who are in high school. The tags said xxl but they must have been xxl for kids.
Date of experience: November 1, 2022
Hello Nicholas,
Thanks for sending your review! Your feedback about your received order and our sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The materials and styles just no longer feel worth it for the price points. The member credits have significantly decreased in value of quantity and choices of how to use.
Date of experience: November 2, 2022
Hello Allyson,
Thanks for sending your review! Your feedback about our pricing and member credit usage is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I used to love all of the different styles and colors. Now there is little variety and the same style of sports bras repeat every month.
Date of experience: February 1, 2023
Hello Audrey,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
My return took FOREVER for your company to process then because my credit card was stolen, I had to add a new card to my account (same credit card just different numbers) your company couldn't give me a refund to my card, which is stupid. So you had to send me a check and it will take 4-6 weeks, which is absurd. I used to love your company and your clothes but I will NEVER buy from this company again after my experience. You will never get a dime from me and I will be (already have) telling everyone I know.
Date of experience: August 1, 2022
Hello Amber,
Thank you for your feedback and for informing us about your return experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Everyone knows I love my fabletics! From workout gear to travelling in comfy outfits that pack easily and can be dressed up, i love the fabrics the feel and style!
Date of experience: August 2, 2022
Hello Andrea,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I placed an order about 22 days ago when they had their 2 pairs for $24 shorts deal. It has still not arrived, I spoke to my first representative with the live chat feature and they did not say anything before ending the chat. I then spoke to my second representative on the live chat feature and she only told me information about my order than I could find on the tracking page, she then told me to contact them again in 5 days if the order did not arrive. It didn't arrive so I then talk to my third representative over Facebook messenger and they told me to wait 4 more days and if it hasn't arrived to contact them again. Well, 3 days later I got an email saying they my "return has been received", this happened to be the order that I have been waiting for. As soon as I got the email I called their hotline and talked to my fourth representative and she told me that the delivery ran into some bad weather and they decided to just send the stuff back instead of completing the delivery. She then told me that the items that I ordered are now sold out, after they were apparently already in transit to be delivered to me. They were only able to get me instore credit. My order consisted of 4 pairs of shorts and a tank top that were all on sale, the total was about $77. So before when I was about to get 5 items, I can now get only one pair of shorts and maybe a bundle of socks. I am overall extremely dissatisfied with my experience with Fabletics, which sucks because I do think they make a good product, but what is the point of a good product if the process of acquiring it is such a hassle.
Tip for consumers:
Might want to go elsewhere, shipping might take forever and items are way overpriced when not on sale
Products used:
None, they got returned after being in transit to me after 18 days
Date of experience: February 7, 2022
Hello Jack,
We are deeply sorry to hear about this, and we are even more sorry to have disappointed a customer. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
The VIP, whole deal is foolish and a bad way that keep customers. I also ordered a swim suit two piece and got only the bottoms.
Date of experience: February 1, 2023
Hello Alvin,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with your order and our VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I like the fabletics workout gear, just wish they would branch more into casual and dress clothing too - I don't need new workout gear every month.
Date of experience: February 1, 2023
Hello Alyson,
We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I love fabletics clothing. They are great quality and also super cute. I have ordered from them about 3 or 4 times now and I don't have any complaints. Thanks!
Date of experience: February 11, 2022
Hello Mariah,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Never asked, was never told about subscription. No notice of funds being withdrawn. Avoid Fabletics!
Date of experience: February 5, 2023
Hello Richard,
We regretfully note that we received your feedback regarding our VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Monthly cost was had for me to call and skip and sometimes I didn't have the $$. It's just not a system that works for me.
Date of experience: February 5, 2023
Hello Amy,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I have several clothes from fabletics. My favorite were the joggers from last year. I wish the made someone Women's sweatshirts a little longer. Highly recommend
Date of experience: December 5, 2022
Hello Julia,
Fabletics would like to thank you for patronizing our items and thank you for the opportunity to serve you. Hope to hear more from you in the future!
Best,
Mary
Great prices and great clothes. Would definitely get again. The fabric is a little thin but extremely soft and comfy. Just get to many emails now.
Products used:
Sports, bras, leggings, & slippers
Date of experience: April 4, 2023
Hello Kayla,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Product is good except when you sit down whatever is in you pockets falls out. I lost my house keys and dropped my phone multiple times.
Date of experience: March 1, 2023
Hello Alexander,
Thanks for sending your review! Your feedback about our product styles and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Don't really care for how they fit and the material of what I have purchased. Beautiful colors, not a fan of the material elastic tight feel.
Date of experience: March 1, 2023
Hello Annette,
We're glad you enjoy our unique styles! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
They have customer service 24/7 yea, but to get your refund back is nearly impossible. I did a refund back in May of 2020 and was suppose to receive a total of $160.39 back on my Pay Pal account but never did. I called multiple times, and they kept saying that they've put in the refund process but i need to check with my Pay Pal account because they are 'blocking it'. Called up Pay Pal and they said they are not blocking Fabletics at all. Called Fabletics up again to inform them that they are not blocked, so they try to refund me again to no avail. Called them AGAIN for who knows how many times, and they said oh we will escalate this issue and issue you a check, which will take 6-8 weeks. A month in, still no check so I called them up as I was moving to a new address. That's when they informed me that a check was never issued, and they know of a way to refund it to my PayPal that would work. I waited, still no refund. Called them up again, and finally they said the 'Pay Pal process didn't work we will issue you a check'. I got the check, but it was for $49.95 instead of the $160.39 that they owe me. I called them up, and ask for the remaining balance through check, and guess what? They put my refund through Pay Pal when I clearly told them not to. Also, 'once we put it through Pay Pal, it's out of our hands'. So I guess I'll just have to wait for this process not to work again and calling them up and wasting my time again. This has been ongoing for 9 months, and I've called them nearly every month. Could have used all those hours spent on the phone with them at some side gig making more money.
Tip for consumers:
Don't sign up. Everything looks great at the start, but the quality of the material is cheap. After a few washes you'll see a bunch of piling. I signed up with them when they first started out, and cancelled my membership a few months in. I thought I'd give them a try again and frankly the quality was way better before. My worst decision ever was to give them a second chance.
Date of experience: March 2, 2021
Hello Switz,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your refund concerns.
Best,
Bella
I ordered 2 pairs of leggings but only one pair came, there has been no update for the 2nd pair and why its being delayed idk maybe I'm over exaggerating
Date of experience: June 1, 2022
Hello Eliana,
Thank you for your feedback on our shipping. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.
Best,
Clark
Tiktok ads dont mention a $60 a month membership... apparently its against the law to write reviews that aren't true so thats how you know im right
Date of experience: April 1, 2023
One is committed to spending $49.95 every month and you have only 6 days to notify Fabletics that you are skipping a month or your credit card will be automatically charged. Apparently the reminder went into my Spam folder because I was charged without a heads up. Bad enough. I knew this going in, so, I blame my own stupidity for signing up. To make it worse, the quality of the athletic wear I purchased was awful - crooked seams, cheap material, poor fit. In addition, I think that they sell your email address to every available list. I had never received so much junk mail in my life until I signed up with Fabletics. I spend half the day 'unsubscribing' to junk mail senders lately. To Kate Hudson: has your career sunk so low that you have become a money-grabbing scammer? I would never let my name be associated with such a shoddy, non-transparent company, much less-so if I were well-known. By considering only the bottom line, you have besmirched your reputation and joined the ranks of sell-outs rampant in this country.
Date of experience: January 21, 2016
IT IS A DECEIT, IF YOU PURCHASE WITH THAT PROMOTION. MONTHLY DISCOUNT $ 45 FROM YOUR CARD, EVEN IF YOU DO NOT BUY ANYTHING. IT IS A MEMBERSHIP THAT YOU PAY WITHOUT USING IT. I AM GOING CRAZY. I HAVE CALLED THEM EVERY TIME THEY MAKE THE CHARGE TO MY CARD TO SAY THAT IF IT IS NECESSARY TO RETURN THEM WHAT I BUY I DO, SO THAT THEY DO NOT CONTINUE CHARGING THE ACCOUNT MONTHLY. WHEN YOU DO NOT GAIN ENOUGH MONEY MEANS A LOT.
Date of experience: February 12, 2018
Of course, the only reason people send reviews is because they're either blown away by the service or they're very unhappy with the service. From what I've read, most are unhappy. This review will be no exception.
I had been a VIP member with Fabletics since November. I'd seen something I liked and purchased it but after that didn't see much that grabbed my attention, so I kept skipping the months. This past month, I didn't get a notification telling me to either skip the month or get charged the VIP fee. ($49.99 USD) Keep in mind, I'm in Canada.
* I also had the EXACT SAME ISSUE with their sister company JustFab. THEY FORGOT to email me a reminder. (They charged me $39.95. USD)
I have yet to receive my refund, which will no doubt be LESS than what they took out of my account because of the exchange rate. That's what happened with JustFab.
These people are crooks. They saw that I kept skipping months and probably thought it would be a good idea to just "forget" to email me a reminder. I'm not happy with Fabletics or JustFab. The fact that Kate Hudson would lend her name to this company is BEYOND me. Don't get involved with these people unless you like surprise charges on your credit card! Or you can buy their products but don't sign up to VIP.
Date of experience: August 10, 2015
I am a current member of Fabletics, and the company is not the problem. My first outfit was purchased, sent, and I was satisfied. During the sign up period I read the fine print, maybe you should try it. The site clearly states that you have a 5 day grace period in the beginning of each month to either purchase an outfit or skip the month. Nowhere does it state that they will notify you to remember to do this because most of us are adults that don't need basic reminders. The second month I completely forgot, and on the 6th day was hit with the charge I knew would hit my account. I called the customer service and just asked if it could be waived if I purchased something, the lady had no issue with this, the charge was removed, and I bought my second outfit. I bought the 3rd month, and since then I have opted to skip each month except this current one because I wanted a new outfit for the gym. Nobody has to remind me each month to skip, I just do it on my own - like paying rent. And you should have faith that you too can remember. Good luck and happy shopping!
Date of experience: August 15, 2015
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Michele,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad